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Casual Articles - Productivity and the Need for Better Questioning Skills
One of the first questions start up businesses have is…"How do I get an EIN?"Before we look at the how to get this magic number, you need to make sure you really need one.If you have a sole proprietorship, with no employees, you do not need an EIN. The Federal Employer Identification Number, or EIN, is an IRS reference number for your business. As a sole proprietorship, your Social Security Number is the only number you need. You do not need an EIN until you hire your first employee.Remember, your states and cities have their own requirements for busin
In all the training sessions I have run the maximum number of questions to find out all the information including the answer to “why” has been nine questions.
Ope
There are many ways to show your customers that you care about them. Let me share one that tells your customers that YOU DO NOT CARE ABOUT THEM. Remember, my friend, that in business it is sometimes the little things that begin to tear down the company that we have worked so hard to build. One of those little things is a real problem to me. I see it in almost every company and at almost every level. It is my belief that we do not realize the impact it has on people. In some small way it affects our "believability." What is it? It is the thing we can not do without. It's the telepho
It is not as simple as “asking open questions” as some consultants would have it. To get the maximum out of asking questions, we need to ask the right open question or in some cases the right closed question.
It is true that asking open questions to find out facts is much faster than asking closed questions. If you are not convinced then try this out with your colleagues. Have one of them find out what movie you last went to, who you went with, how you got there, where it was screened, when you went and why you went. Have them ask questions which can only be answered “yes” or “no”.
In my training sessions it takes from twenty to fifty questions to find out the answer and many times the answer as to why the person went to the movies is never answered.
Try the same process again, changing the topic to your last time away on holiday. Ask them to find out what you did, where you did it, how you got there, when you went, who you went with and why you went where you went. Have the questioner ask only open questions. That is, questions which are difficult to answer with a “yes” or “no”. Typically such questions start with “What”,”How”, "Where”, "When”, Who” and “Why”. In this exercise ask them to not use any “Why” questions but see if they can still find the answer.
In all the training sessions I have run the maximum number of questions to find out all the information including the answer to “why” has been nine questions.
Ope
Certain responsibilities lie with the shipper for all LTL and TL shipments. These responsibilities apply across the board with all freight carrier companies. Proper packaging, address labeling, shipment loading and unloading, and proper shipment documents (BOL provided to you by us) are required by all carriers and are the responsibility of the shipper. These are things that your shipping agent will assist you with, but you can get a good idea here of what to expect, along with some resourceful ideas on packaging and other need-to-know info.PackagingPackaging,
It is true that asking open questions to find out facts is much faster than asking closed questions. If you are not convinced then try this out with your colleagues. Have one of them find out what movie you last went to, who you went with, how you got there, where it was screened, when you went and why you went. Have them ask questions which can only be answered “yes” or “no”.
In my training sessions it takes from twenty to fifty questions to find out the answer and many times the answer as to why the person went to the movies is never answered.
Try the same process again, changing the topic to your last time away on holiday. Ask them to find out what you did, where you did it, how you got there, when you went, who you went with and why you went where you went. Have the questioner ask only open questions. That is, questions which are difficult to answer with a “yes” or “no”. Typically such questions start with “What”,”How”, "Where”, "When”, Who” and “Why”. In this exercise ask them to not use any “Why” questions but see if they can still find the answer.
In all the training sessions I have run the maximum number of questions to find out all the information including the answer to “why” has been nine questions.
Ope
Several years ago, I was sitting in my high school guidance counselor’s office because I want to find some help about my future career. I really had no idea about what I want to be when I grow up, so it was quite a daunting experience. I need career advice because I was a bit overwhelmed by the huge number of things that I want to do in the future.Some people know what they want to do in the future, while others need help with their decision. Many people have to turn to someone else for career advice because they don’t know what they want even after they have left high schoo
In my training sessions it takes from twenty to fifty questions to find out the answer and many times the answer as to why the person went to the movies is never answered.
Try the same process again, changing the topic to your last time away on holiday. Ask them to find out what you did, where you did it, how you got there, when you went, who you went with and why you went where you went. Have the questioner ask only open questions. That is, questions which are difficult to answer with a “yes” or “no”. Typically such questions start with “What”,”How”, "Where”, "When”, Who” and “Why”. In this exercise ask them to not use any “Why” questions but see if they can still find the answer.
In all the training sessions I have run the maximum number of questions to find out all the information including the answer to “why” has been nine questions.
Ope
Have you made the right choice? Before deciding to resign from your current position and move to a new employer, you should weigh up as objectively as possible all the relevant factors: remuneration, working environment, location, travel demands, training and development opportunities, promotional prospects, and your future bosses.Consider also what impact a job with the new company would have on your resume. Once you have received and accepted a formal written commitment from your new employer, you should serve notice immediately.It is important to behave in a profes
In all the training sessions I have run the maximum number of questions to find out all the information including the answer to “why” has been nine questions.
Ope
Have you ever spent hundreds or thousands of dollars placing an ad in a magazine and not have a good response? Have you been confused as to why your ad did not work like you had hoped?Here are 9 basic tips for advertising your business in magazines.1. Color ads are generally more effective than black/white ads. The exception is, if the page you are advertising is in color and your ad is black/white. The black/white ad can even be more profitable if it is done well.2. A full page ad is often thought to do better. Again there can be exceptions to the rule.
In all the training sessions I have run the maximum number of questions to find out all the information including the answer to “why” has been nine questions.
Open questions force people to open up. The answers to open questions give valuable hints to what questions to follow up with and in many cases a period of silence by the questioner will elicit further response.
The use of open questions is a key business skill that few people practise. They tend to ask questions starting with phrases like “was it” or did it” and are left with a classic “yes” or “no” response. In sales, this lack of skill costs money. Generally people buy goods based on trust and value. Trust is created by brands and by the level of engagement between the sales person and customer. Value is created by matching or exceeding the needs of the customer for an acceptable price. It is very difficult to engage customers and to understand their needs by asking only closed questions.
Skill is required in asking the right open questions in the right circumstance. For instance, in a counselling session “What” questions are the least threatening as they seek understanding about behaviour and the environment, eg “What were the circumstances?”, “What did you think?”, “What can we do about it?” How questions are slightly more threatening as they seek understanding about actions and capabilities eg “How did it happen?” Care must be taken with the use of “Why” questions as they seek to understand a person's values and start to pry at
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