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Casual Articles - A Tale of Two Restaurants
There are many companies that offer wholesale security cameras and surveillance systems. For the most part, their customers are businesses large and small who have a security need beyond the single household system. Since businesses purchase a lot of items wholesale, there are companies that offer the hardware necessary at wholesale prices. In addition to the hardware required for a state of the art security system, there are costs involved in the installation, training and maintenance for those systems.And the more complex the system, the higher those ancillary c
Guest: No, I don’t. I’ll try one of those.
Cashier: The meals come in two s
"I want my own business, but where do I begin?" You asked.The first requirement for any business is to have a product or service. How will, for example, your service or product be better or different from its current counter-part? Do you provide something others forgot? You pay more attention to detail?What makes my critiquing service more personalized?I address any, all issues. I tune into the small, not yet a problem situation. I rather handle it early, before a full blown crisis.It is less stressful plus customers prefer smo
Cashier (no eye contact with guest): For here or to go?
Guest: Here. I’ll have a Burger Deal #1. [Wow. What a nice greeting.]
Cashier: Okay. What kind of drink?
Guest: Diet cola. [Why don’t they just let me do this myself? The cashier isn’t doing anything but pressing buttons.]
Cashier: Want dessert?
Guest: No thanks. [I don’t even know what they serve for dessert.]
Cashier: $4.29
Guest: Thanks. [For letting me give you my money.]
Scene 2. A quick-serve restaurant, Anywhere, USA.
Cashier (smiling and looking guest in the eye): Welcome! Have you ever been here before?
Guest: Every week!
Cashier (pointing to a countertop mat): Thanks for coming back! So you know about our new Deluxe special?
Guest: No, I don’t. I’ll try one of those.
Cashier: The meals come in two s
If you’re wondering whether to start taking surveys for cash, you should probably ask some seasoned survey takers to see how much they really earn. Survey companies will always boast with the highest-payout surveys that they offer, skipping the reality of mostly low-pay surveys sent in irregular time intervals. Paid survey takers who have at least some months’ experience in taking surveys can very well guide you how to maximize your earnings. Here is what I learned from some paid survey takers.I have a couple of friends who are doing paid surveys for more than a c
Cashier: Okay. What kind of drink?
Guest: Diet cola. [Why don’t they just let me do this myself? The cashier isn’t doing anything but pressing buttons.]
Cashier: Want dessert?
Guest: No thanks. [I don’t even know what they serve for dessert.]
Cashier: $4.29
Guest: Thanks. [For letting me give you my money.]
Scene 2. A quick-serve restaurant, Anywhere, USA.
Cashier (smiling and looking guest in the eye): Welcome! Have you ever been here before?
Guest: Every week!
Cashier (pointing to a countertop mat): Thanks for coming back! So you know about our new Deluxe special?
Guest: No, I don’t. I’ll try one of those.
Cashier: The meals come in two s
Finding the right merchant account provider for your retail business can be a tricky process. There are thousands of merchant account providers to choose from with all sorts of rates and fees associated with them. So how can you possibly save your time and money making the right decisions for your business?Well the first typical move for a business owner would be to jump onto a popular search engine, type in "merchant account" and start searching through each merchant account providers website right? Well the thing is that when you type in those keywords you'll be
Guest: No thanks. [I don’t even know what they serve for dessert.]
Cashier: $4.29
Guest: Thanks. [For letting me give you my money.]
Scene 2. A quick-serve restaurant, Anywhere, USA.
Cashier (smiling and looking guest in the eye): Welcome! Have you ever been here before?
Guest: Every week!
Cashier (pointing to a countertop mat): Thanks for coming back! So you know about our new Deluxe special?
Guest: No, I don’t. I’ll try one of those.
Cashier: The meals come in two s
A business needs a merchant credit card account to accept credit card payments from customers. These companies accept credit card payments through a combination of software and hardware and are usually referred to as credit card merchant accounts. There are two types of merchant credit card accounts. One is the physical credit card merchant account and the other is the web credit card merchant account. By and large higher rates are paid by businesses with web credit card merchant accounts.As a business owner, it would be prudent on your part to open up a merchant
Cashier (smiling and looking guest in the eye): Welcome! Have you ever been here before?
Guest: Every week!
Cashier (pointing to a countertop mat): Thanks for coming back! So you know about our new Deluxe special?
Guest: No, I don’t. I’ll try one of those.
Cashier: The meals come in two s
Are you ready to move up the corporate ladder and shoulder management responsibilities? There are a number of indicators that can tell you if you are ready for the big leap. If you are in a staff or line job and feel that you should consider a career shift and look for bigger challenges, then maybe you should seriously consider moving into a management position.You may not get promoted quickly to your desired position - promotions are highly competitive and you need to prove yourself (often over and over) to reach the top. This is possible only through hard work,
Guest: No, I don’t. I’ll try one of those.
Cashier: The meals come in two sizes--regular and value-sized. Which do you prefer?
Guest: I’ll try the value-sized.
Cashier: Great choice! We get lots of compliments on it! Your total is $4.99. Have a great meal and let me know if you need anything else.
Guest: I will!
In Scene 1, the cashier offers service, which leads to a satisfied guest. That’s okay. But in Scene 2, the cashier offers hospitality, which leads to a loyal guest. That’s better.
All too often, we are guilty of forcing our cashiers to follow a series of service steps in an effort to standardize our delivery system. To that end, we simply process people through a line. As guests, if we wanted that, we could simply have a terminal where we enter o
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