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Casual Articles - A New Focus for 2006?
Customer Service for Car Dealerships
Customer Service at new and used auto dealerships is a must to increase repeat business and referrals. In post customer purchases those dealerships, which constantly rated higher in satisfaction, had the biggest growth rates and indeed always out sold the other dealerships which did not. In f
e my notion that improving at-the-window time during peak hours canCustomer Service at new and used auto dealerships is a must to increase repeat business and referrals. In post customer purchases those dealerships, which constantly rated higher in satisfaction, had the biggest growth rates and indeed always out sold the other dealerships which did not. In f
Business Succession Planning
One type of business planning which is often overlooked is business succession planning. Business succession plans map out the strategy for a company upon the retirement of the current owners.Business succession planning is typically not necessary for venture backed companies as the pla
Over the past few months, when speaking at conferences, I’ve had a number of
conversations with franchisees and operators about drive-thru times. Many of these folks
are focused on total time, and they believe suggestive selling slows times down. They also
challenge my notion that improving at-the-window time during peak hours canOne type of business planning which is often overlooked is business succession planning. Business succession plans map out the strategy for a company upon the retirement of the current owners.Business succession planning is typically not necessary for venture backed companies as the pla
Problem Solution: Global Communications Corporation
Global Communications feels the pressures of the industries with trying to keep up with its competitors and watching its stock prices fall. Yet the stockholders are giving them a lot of pressure to correct the problem. They need to offer better services than what their competitors are provid
number of
conversations with franchisees and operators about drive-thru times. Many of these folks
are focused on total time, and they believe suggestive selling slows times down. They also
challenge my notion that improving at-the-window time during peak hours canGlobal Communications feels the pressures of the industries with trying to keep up with its competitors and watching its stock prices fall. Yet the stockholders are giving them a lot of pressure to correct the problem. They need to offer better services than what their competitors are provid
On Branding
Situation: Your window of advantage over your competitors closes more quickly than ever and price vs. price competition is really heating up. What can you do about it? Brand. If you think branding is just for large companies, think again - you may be overlooking the most important component of
-thru times. Many of these folks
are focused on total time, and they believe suggestive selling slows times down. They also
challenge my notion that improving at-the-window time during peak hours canSituation: Your window of advantage over your competitors closes more quickly than ever and price vs. price competition is really heating up. What can you do about it? Brand. If you think branding is just for large companies, think again - you may be overlooking the most important component of
Bomb! Ten Easy Steps to Blow Up Your Next Big Presentation – Guaranteed!
Your next presentation is just around the corner. To ensure devastating impact, just follow these ten steps and watch your career catch fire.1. Avoid Excessive ResearchResearch is for geeks and bookworms. Do you really want to bore your audience with a bunch of statistics and fac
ey believe suggestive selling slows times down. They also
challenge my notion that improving at-the-window time during peak hours canYour next presentation is just around the corner. To ensure devastating impact, just follow these ten steps and watch your career catch fire.1. Avoid Excessive ResearchResearch is for geeks and bookworms. Do you really want to bore your audience with a bunch of statistics and fac
Selling Skills: What Does A Salesperson Do Anyway?
A salesperson’s responsibility can best be summarized by the following large responsibilities each requiring separate competencies: 1. Prospecting – a salesperson must always be identifying future users of the product or service and determining how they can benefit from the company’s of
e my notion that improving at-the-window time during peak hours can boost sales.A salesperson’s responsibility can best be summarized by the following large responsibilities each requiring separate competencies: 1. Prospecting – a salesperson must always be identifying future users of the product or service and determining how they can benefit from the company’s of
Dave Schuh, COO of Taco John’s, calculated that improving at-the-window time 10 seconds during the peak hour of the day allows 10 more cars through and can raise their sales nearly 4 percent -- in just 1 hour per day!
In most cases, during
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