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  • Casual Articles - 10 Common Reasons Why Medical Claims were being Denied and your Action Plan

    Leather, Mesh or Fabric Chairs - Choosing the Right Covering for Your Office Chair
    With so many features available on even the standard office chair, picking the perfect chair for you can be complicated. There is a huge variety of different styles, upholstery and color options available on the market today. Many considerations are necessary in order to find the right office chair or furniture for you. With all of the options to choose from, finding your perfect office chair can be as involved as designing your home interior. In upholstery alone, you can have your choice
    s! (be careful with bilateral procedures!, modifiers for professional and technical component, modifiers for multiple procedures, postoperative period, etc.)

    (5) No precertification or preauthorization obtained (if required) It is so hard to file an appeal when the claim or service was non-precertified. Avoid it from happening!

    (6) No referral on file (if required) Business Success Means Achieiving The Success Advantage Factor Through 3 External Capacities
    Much is written about the how to achieve business success. From the Balance Scorecard for business to The On-Purpose Business, business owners have a wealth of information to turn their hard efforts into bountiful success. Yet, success still eludes many.What I have recently discovered as a small business coach, is that there are 3 distinct and separate capacities that every business has regardless of size an

    (1) Incorrect patient’s information (insurance ID# , date of birth) If you are submitting electronic claims, AVOID entering patient’s insurance number with characters like an asterisk (*) and dash (-) in between the alphanumeric numbers because these characters can be recognize by electronic as unrecognizable. Just check on this issue with the clearinghouse or your service provider. Always make a copy of your patient's primary & secondary insurance card on file (copy front and back!). Make sure to get a copy of their new card (if there is a change).

    (2) Patient’s non-coverage or terminated coverage at the time of service may also be the reason of denial That is why, it is very important that you check on your patient’s benefits and eligibility before see the patient (unfortunately, I have seen practices who does not check on benefits and eligibility on their patients so they end being not paid for the service they rendered to the patient)

    (3) CPT/ICD9 Coding Issues (requires 5th digit, outdated codes)--- be careful

    also with your secondary code! Claims may be denied even if the problem was just because of the secondary CPT/ICD9 code! Again as I previously pointed out with my other articles on tracking your claims, with this problem, discuss solving the coding error rather than how much you want to get reimbursed. Most of the insurance companies will help you with codes (in fairness!!) and they also inform you on outdated codes, or codes that requires a 5th digit. Be nice with the claims department! (at least you try!)

    (4) Incorrect use of modifiers! (be careful with bilateral procedures!, modifiers for professional and technical component, modifiers for multiple procedures, postoperative period, etc.)

    (5) No precertification or preauthorization obtained (if required) It is so hard to file an appeal when the claim or service was non-precertified. Avoid it from happening!

    (6) No referral on file (if required)

    Disincorporate and Decentralize
    If it seems that big government and big business are in bed together it is only because they are - father and child. Government defines a corporation as an artificial person. Amen! What if we chose not to do business with artificial persons and traded only with real people? Incorporation is a privilege sold to business by governments. The business receives limited liability, which is to say, limited responsibility. As we have recently seen, a corporation can make fortunes for its operators while stea
    y of your patient's primary & secondary insurance card on file (copy front and back!). Make sure to get a copy of their new card (if there is a change).

    (2) Patient’s non-coverage or terminated coverage at the time of service may also be the reason of denial That is why, it is very important that you check on your patient’s benefits and eligibility before see the patient (unfortunately, I have seen practices who does not check on benefits and eligibility on their patients so they end being not paid for the service they rendered to the patient)

    (3) CPT/ICD9 Coding Issues (requires 5th digit, outdated codes)--- be careful

    also with your secondary code! Claims may be denied even if the problem was just because of the secondary CPT/ICD9 code! Again as I previously pointed out with my other articles on tracking your claims, with this problem, discuss solving the coding error rather than how much you want to get reimbursed. Most of the insurance companies will help you with codes (in fairness!!) and they also inform you on outdated codes, or codes that requires a 5th digit. Be nice with the claims department! (at least you try!)

    (4) Incorrect use of modifiers! (be careful with bilateral procedures!, modifiers for professional and technical component, modifiers for multiple procedures, postoperative period, etc.)

    (5) No precertification or preauthorization obtained (if required) It is so hard to file an appeal when the claim or service was non-precertified. Avoid it from happening!

    (6) No referral on file (if required) E-Procurement Services
    E-procurement helps companies cut costs and increase productivity by implementing automation in purchase process. This automation reduces overheads and wastages that usually occur in traditional purchases. In spite of the slowing global economy, more and more companies are awakening to the benefits of automation. Numerous software companies cater to the procurement needs by providing quality e-procurement services. A good software managing online purchasing handles all aspects of the purchase process seen practices who does not check on benefits and eligibility on their patients so they end being not paid for the service they rendered to the patient)

    (3) CPT/ICD9 Coding Issues (requires 5th digit, outdated codes)--- be careful

    also with your secondary code! Claims may be denied even if the problem was just because of the secondary CPT/ICD9 code! Again as I previously pointed out with my other articles on tracking your claims, with this problem, discuss solving the coding error rather than how much you want to get reimbursed. Most of the insurance companies will help you with codes (in fairness!!) and they also inform you on outdated codes, or codes that requires a 5th digit. Be nice with the claims department! (at least you try!)

    (4) Incorrect use of modifiers! (be careful with bilateral procedures!, modifiers for professional and technical component, modifiers for multiple procedures, postoperative period, etc.)

    (5) No precertification or preauthorization obtained (if required) It is so hard to file an appeal when the claim or service was non-precertified. Avoid it from happening!

    (6) No referral on file (if required) Co-Branding in Automotive Service Businesses
    In a world of co-branding, point of destination strategies and co-op marketing; all industries are evolving and diversifying to capture greater profits within a single brick and mortar location. The same strategies are used on the Internet only you can see it happen faster in real time on Internet web sites. In general much of the new thinking has been customer driven due to lifestyle changes, low unemployment, time factors and quality of life issues of the consumer.If you look at amazon.com wwith my other articles on tracking your claims, with this problem, discuss solving the coding error rather than how much you want to get reimbursed. Most of the insurance companies will help you with codes (in fairness!!) and they also inform you on outdated codes, or codes that requires a 5th digit. Be nice with the claims department! (at least you try!)

    (4) Incorrect use of modifiers! (be careful with bilateral procedures!, modifiers for professional and technical component, modifiers for multiple procedures, postoperative period, etc.)

    (5) No precertification or preauthorization obtained (if required) It is so hard to file an appeal when the claim or service was non-precertified. Avoid it from happening!

    (6) No referral on file (if required) So You Want To Buy a Small Business!
    So you want to buy a small business!The first question I always ask is: Why?There are as many excellent reasons to buy a business as there are excellent reasons not to.Most people desire their own business because they feel that they will have a higher income, create a greater overall net worth, pay less taxes and most of all they want to be their own boss and control their own destiny.Doesn’t everyone?However, nothing in life is ever perfect. Being your own bs!
    (be careful with bilateral procedures!, modifiers for professional and technical component, modifiers for multiple procedures, postoperative period, etc.)

    (5) No precertification or preauthorization obtained (if required) It is so hard to file an appeal when the claim or service was non-precertified. Avoid it from happening!

    (6) No referral on file (if required) Note: HMOs always requires a referral! (remember that!)

    (7) The patient has other primary insurance or the patient’s claim is for workman’s comp or auto accident claim! It is the responsibility of your front desk staff to get all the necessary information before the patient can be seen. Remember that if this is a workman’s comp or an auto accident claim, you need a claim number and the adjustor’s name. Services are always preauthorized!

    (8) Claim requires documentation & notes to support medical necessity A well documented medical records is a good practice!

    (9) Claim requires referring physician’s info (with UPIN ofcourse!-this will be soon replaced by an NPI or the National Provider Identification number)

    (10) Untimely filing Unfortunately most of the insurances does not accept your billing records on your office computer that shows that date(s) you billed the insurance! They want a receipt from your electronic receipt or for postal mail, obviously they want a receipt too! a tracking number maybe? certified letter receipt? If you are submitting claims by electronic, make sure you generate transmission reports/receipts. Your reports must read "accepted" and not "rejected". File all these transmittal reports/ and receipts and a very safe place! If you are sending claims by paper or postal mail, it is a good idea to send your claims as certified mail with tracking number, keep your receipts!!

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