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Casual Articles - The Police Debates
Are you like me? I like to handle things on my own so I don't even THINK about incorporating help with anything I am working on ... especially my business as a whole.Well, I learned something new recently. It was a HORRIBLE experience that actually turned out for the better. Let me tell you my story:I have a team of about 2000 associates. Since all my sites are hosted at Host4Profit except for the site that their websites
Motion for debate in the finals:
• To achieve service excellence, an officer’s attitude matters more than their training.
The results of the competition were impressive. The original intention was to increase staff involvement in the annual campaign, stimulate interest in the subject of quality service, create better understan
Follow the rules when submitting a resume for consideration by a possible employer or job-bank. Address prospective employers through the resume submission channels and in the formats that they request. Those aspects of resume submission will usually vary employer by employer and by job site. Don’t be creative with their processes. Many of us are tempted to embellish and send five references – when the employer only asks for three, as o
I did some detective work of my own and discovered the SPF holds internal debates on provocative service questions. It’s one of the best ideas I’ve seen for developing a service culture. Here’s how they did it. You can do it, too!
The debate competition is open to all. Sixteen teams of three compete in a preliminary round. A ballot system determines the teams’ order of appearance, motions to be debated and position (proposition or opposition) each team will take. The winning team of each pair advances to the next round. Competition continues until two teams reach the finals.
A judging panel includes police reservists in the private sector and other specialists in quality service training.
The judging criteria are as follows:
• Substance of speech – 35%
• Organization of speech – 25%
• Rebuttal / reply to floor – 10%
• Teamwork – 10%
• Diction – 10%
• Showmanship – 10%
Motions for debate in the preliminary round:
• Improving service makes customers more demanding.
• High service standards increase work competency.
• Lack of training is the cause for service lapses.
Motions for debate in the quarterfinals:
• Striving for service excellence compromises SPF’s image as an enforcement agency.
• The nature of police work does not allow officers to provide quality service.
• It is more important for SPF to be results-oriented than service-oriented.
Motions for debate in the semifinals:
• To provide quality service, SPF should rely more on new technology.
• To provide quality service, only experienced staff should be placed in frontline work.
Motion for debate in the finals:
• To achieve service excellence, an officer’s attitude matters more than their training.
The results of the competition were impressive. The original intention was to increase staff involvement in the annual campaign, stimulate interest in the subject of quality service, create better understand
Fund raising is both rewarding as it is challenging. It is indeed emotionally satisfying to raise funds for a worthy cause. Different organizations and groups want to extend a helping hand to those in dire need; prospect beneficiaries are charitable institutions, community projects, orphanages, or the likes. School organizations are one of those groups who commonly hold fund raisings for a good cause, however sometimes, no matter how
A judging panel includes police reservists in the private sector and other specialists in quality service training.
The judging criteria are as follows:
• Substance of speech – 35%
• Organization of speech – 25%
• Rebuttal / reply to floor – 10%
• Teamwork – 10%
• Diction – 10%
• Showmanship – 10%
Motions for debate in the preliminary round:
• Improving service makes customers more demanding.
• High service standards increase work competency.
• Lack of training is the cause for service lapses.
Motions for debate in the quarterfinals:
• Striving for service excellence compromises SPF’s image as an enforcement agency.
• The nature of police work does not allow officers to provide quality service.
• It is more important for SPF to be results-oriented than service-oriented.
Motions for debate in the semifinals:
• To provide quality service, SPF should rely more on new technology.
• To provide quality service, only experienced staff should be placed in frontline work.
Motion for debate in the finals:
• To achieve service excellence, an officer’s attitude matters more than their training.
The results of the competition were impressive. The original intention was to increase staff involvement in the annual campaign, stimulate interest in the subject of quality service, create better understan
One of the most common problems that medical billing personnel run into is printing of medical forms. In this installment of medical billing and troubleshooting tips, we're going to cover the most common types of form problems and how to fix them with as little pain as possible. Most of these you will be able to do without any outside help. However, in some cases, you will need a forms expert.On of the most common forms proble
The judging criteria are as follows:
• Substance of speech – 35%
• Organization of speech – 25%
• Rebuttal / reply to floor – 10%
• Teamwork – 10%
• Diction – 10%
• Showmanship – 10%
Motions for debate in the preliminary round:
• Improving service makes customers more demanding.
• High service standards increase work competency.
• Lack of training is the cause for service lapses.
Motions for debate in the quarterfinals:
• Striving for service excellence compromises SPF’s image as an enforcement agency.
• The nature of police work does not allow officers to provide quality service.
• It is more important for SPF to be results-oriented than service-oriented.
Motions for debate in the semifinals:
• To provide quality service, SPF should rely more on new technology.
• To provide quality service, only experienced staff should be placed in frontline work.
Motion for debate in the finals:
• To achieve service excellence, an officer’s attitude matters more than their training.
The results of the competition were impressive. The original intention was to increase staff involvement in the annual campaign, stimulate interest in the subject of quality service, create better understan
Chachkas (sp)…Freebies…Giveaways. Through the years, promotional items have taken on many names…most not very complimentary. We’ve all been on the receiving end of promotional items, and typically our overall impression is synonymous with throw away, little or no value, worthless, not an essential business tool. If you’re on the giving end, certainly this is not the desired response. Time and money have been spent with the ultimate go
Motions for debate in the quarterfinals:
• Striving for service excellence compromises SPF’s image as an enforcement agency.
• The nature of police work does not allow officers to provide quality service.
• It is more important for SPF to be results-oriented than service-oriented.
Motions for debate in the semifinals:
• To provide quality service, SPF should rely more on new technology.
• To provide quality service, only experienced staff should be placed in frontline work.
Motion for debate in the finals:
• To achieve service excellence, an officer’s attitude matters more than their training.
The results of the competition were impressive. The original intention was to increase staff involvement in the annual campaign, stimulate interest in the subject of quality service, create better understan
When is my box going to be delivered to me? This is a common question fielded by The UPS Store employees. The fact is that The UPS Store locations have nothing to do with delivering packages. Their role in the UPS system is to facilitate shipping.The local hub facility is responsible for delivering packages to the local area. They receive tractor trailer loads of packages to be sorted and loaded onto trucks throughout the night s
Motion for debate in the finals:
• To achieve service excellence, an officer’s attitude matters more than their training.
The results of the competition were impressive. The original intention was to increase staff involvement in the annual campaign, stimulate interest in the subject of quality service, create better understanding about the importance of key service issues, help management understand staff concerns about being service-oriented and learn about any implementation difficulties that may have been overlooked.
In the words of the SPF: ‘All of these benefits were achieved. Staff were very forthcoming with their opinions and the activity was one of the favorites among officers so far. Demand to enter the competition exceeded supply.’
Key Learning Point
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In today's world of intensifying competition and rising customer expectations, organizations need staff who understand key issues and appreciate sometimes conflicting points of view.
Action Steps
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What questions about service, innovation and teamwork do you want your staff to thoroughly and thoughtfully consider?
Make a list of important issues everyone in your organization should understand. Draft them into `position statements' that can be debated `for' and `against'. Set up a competition with teams, judges and high profile presentations. Then watch your people kick into action with creative energy, full participation and a constructive new flow of ideas, insights and inspiration.
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