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Casual Articles - Don't Shoot The Messenger
One recent morning, at 10:35, I walked into a local McDonald’s and ordered a sausage biscuit. The counter person turned around to look up at the clock. Then she said to me: “Breakfast ends at 10:30.” A little surprised, I told her that it was
Here are a few ideas to consider the next time one of your employees brings yo
It is estimated that returns cost the Consumer Electronics industry more than $10 billion annually, and although returns are unavoidable, it is essential that a means to capture the “true” reason for product returns be developed and implemente
· You are not a team player
· You are always negative
· You are always complaining
· You are never happy
· You are a pain in the a_ _
I will agree that some employees fit one or all of the above characterizations – however when you have an employee bring you bad news, do you:
· thank them
· criticize them
· ignore them
· berate them
· listen to them
· encourage them to tell you more
· listen to them
· other_______________________
The point is – the closer you are to reality (either with a situation inside the organization or outside with customers or suppliers) – the better decisions you can make. And that will ensure your success and organization performance. Shooting the messenger is a great way to ensure you are totally out of touch with the conditions, perceptions, attitudes, problems and challenges that are present in your department organization as a whole.
Here are a few ideas to consider the next time one of your employees brings you
Are you looking for quality card printing at a cheap price for your personal or business needs? Are you unsure of who to order from or what company will be a dependable source of printing supplies?Card printing is offered by literally
· You are a pain in the a_ _
I will agree that some employees fit one or all of the above characterizations – however when you have an employee bring you bad news, do you:
· thank them
· criticize them
· ignore them
· berate them
· listen to them
· encourage them to tell you more
· listen to them
· other_______________________
The point is – the closer you are to reality (either with a situation inside the organization or outside with customers or suppliers) – the better decisions you can make. And that will ensure your success and organization performance. Shooting the messenger is a great way to ensure you are totally out of touch with the conditions, perceptions, attitudes, problems and challenges that are present in your department organization as a whole.
Here are a few ideas to consider the next time one of your employees brings yo
When you open a dollar store retaining the best employees is always a challenge. If there is not a positive work environment, if employees are not recognized and appreciated, and if there is not an opportunity to learn and grow, employees may
· ignore them
· berate them
· listen to them
· encourage them to tell you more
· listen to them
· other_______________________
The point is – the closer you are to reality (either with a situation inside the organization or outside with customers or suppliers) – the better decisions you can make. And that will ensure your success and organization performance. Shooting the messenger is a great way to ensure you are totally out of touch with the conditions, perceptions, attitudes, problems and challenges that are present in your department organization as a whole.
Here are a few ideas to consider the next time one of your employees brings yo
The people we hire for our business become our goodwill ambassadors. We, as owners, are sometimes predisposed, and the people we employee represent the image of our business, the brand we are developing, and the standards our business is based
Here are a few ideas to consider the next time one of your employees brings yo
It has always been a debate whether to buy new or used construction equipment. Smaller fleets prefer to buy used construction equipment as they attract less capital investments. Another reason for people to opt for used construction equipment
Here are a few ideas to consider the next time one of your employees brings you bad news. (Let me repeat – if all you ever hear is good news and never the bad news – you are contributing to your ultimate failure as a manager and possibly an organization).
1. Create and foster a culture that encourages or even rewards bad news.
2. Don’t just listen to the people who believe what you believe.
3. Don’t berate or criticize employees who bring you less than perfect news.
4. Listen to them and ask for additional information on the message they bring.
5. Do something with it and let the person know what you did.
6. Empower people to be on the lookout for bad news.
7. Put a system in place that permits all news – good and bad – to get to the top.
8. Tell your employees you want it all: the good, the bad and the ugly.
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