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    Contract Cleaners - A Guide for Businesses Part 4
    In this the fourth and final part of articles about how to obtain the best service from your contract cleaner I look at the remaining three questions. These three can to some degree all be grouped and considered together. Are your staff fully trained in appropriate Health and Safety practices? Can this be verified? Can your staff speak and understand English? Will your staff be able to understand written instructions? In part 1 of this series I referred to the survey of the top 150 UK wide cleaning firms and I shall do so again. From this survey it transpired that over 60% of the people employed as cleaners by these firms were of non-UK origin and of these 68% could not speak or understand English to a satisfactory level. The remaining 38% of cleaners were British born but unfortunately a massi
    out bad things I can’t do anything about.

    9. Why should I always be the one to check in and ask you how you feel?

    10. Hey, when I’m not working, I want to chill out.

    11. It was the right thing to do at the time.

    12. You’re taking what I’m saying out of context.

    13. I can only do so much!

    14. I fell behind…so what do you want me to do or say?

    15. I h

    Troubleshooting Your Job Search
    OK. You've posted your resume online. You've sent out a dozen copies answering classified ads. You've told everyone in your network that you're looking for a job.And nothing has happened.Now what?Since 1996, I've written/edited resumes for nearly 3,000 clients and refunded less than 3% of them for lack of results. Based on this experience, here are four ways for you to troubleshoot -- and improve -- an unsuccessful job search.1) Is your resume focused?Your resume can't be all things to all people. Make sure yours has one main focus, such as sales or computer programming. Every word in your resume should contribute to that single focus you've chosen. If you try to go in too many directions, your resume won't appeal to anyone.2) Is your resume error-free?You've heard this 100 times, so let's make
    You, too, can drive anyone crazy. All you have to do is use slippery speak and make all kinds of logical sounding “poor me” slick excuses why others won’t allow you to be the leader of your own life. Who said blaming others for the mess you put yourself in is hard work? The ulterior purpose of crafty “psychoexcuses” is to distract the focus away from a continuing failure to deliver on promised actions or results.

    SLIPPERY SPEAK: THAT MAY BE WHAT YOU HEARD, BUT…

    “That may be what you heard, I can’t argue with that, but that’s not what I said!” is slippery speak. “BUT I didn’t mean to…!” is another way to turn off a team or family member fast. Chilly, too, is “NOW that’s how it’s always been done around here!” Or, “There you go again pointing the finger of blame at my team!” And what about, “I don’t do IT all the time!”

    ME-TYPE TALK

    Take a listen and you will hear more “ME”-TYPE TALK excuses below. Have some fun relief…and listen for any of these excuses you hear yourself or others use today in the workplace or home space. Just add these to the “99 Ways to Turn People off Cold (Without Really Trying)” you got a chuckle from previously.

    1. I meant to BUT I didn’t get around to it BECAUSE…

    2. I know I avoid situations that make me uncomfortable.

    3. I didn’t do it deliberately!

    4. People act busier than they are!

    5. Truthfully, I want to spend more time with you BUT…

    6. Please don’t take this personally, BUT…

    7. Can I tell you something without you getting mad?

    8. I don’t think about bad things I can’t do anything about.

    9. Why should I always be the one to check in and ask you how you feel?

    10. Hey, when I’m not working, I want to chill out.

    11. It was the right thing to do at the time.

    12. You’re taking what I’m saying out of context.

    13. I can only do so much!

    14. I fell behind…so what do you want me to do or say?

    15. I ha

    Look for Clues and Learn from Success
    What does the Ptolemaic theory have to do with the aggressive advertising that is created with the purpose of stealing market share? As it turns out, a great deal.Ptolemy created the first working model of the universe. Based on his brilliant model, the ancient Greeks were able to predict with amazing accuracy the precise dates and times of both solar and lunar eclipses, map the heavens, and predict the locations of constellations. This was highly advanced for ancient Greece. His model of the universe remained a cornerstone in astronomy for thousands of years. When the retrograde orbit of Mars was noted (a planet that is retrograde appears to move backwards in the sky), a small modification to the theory predicted the movement quite well. However, we will get back to Ptolemy in a moment.Success Leaves Clues
    sed actions or results.

    SLIPPERY SPEAK: THAT MAY BE WHAT YOU HEARD, BUT…

    “That may be what you heard, I can’t argue with that, but that’s not what I said!” is slippery speak. “BUT I didn’t mean to…!” is another way to turn off a team or family member fast. Chilly, too, is “NOW that’s how it’s always been done around here!” Or, “There you go again pointing the finger of blame at my team!” And what about, “I don’t do IT all the time!”

    ME-TYPE TALK

    Take a listen and you will hear more “ME”-TYPE TALK excuses below. Have some fun relief…and listen for any of these excuses you hear yourself or others use today in the workplace or home space. Just add these to the “99 Ways to Turn People off Cold (Without Really Trying)” you got a chuckle from previously.

    1. I meant to BUT I didn’t get around to it BECAUSE…

    2. I know I avoid situations that make me uncomfortable.

    3. I didn’t do it deliberately!

    4. People act busier than they are!

    5. Truthfully, I want to spend more time with you BUT…

    6. Please don’t take this personally, BUT…

    7. Can I tell you something without you getting mad?

    8. I don’t think about bad things I can’t do anything about.

    9. Why should I always be the one to check in and ask you how you feel?

    10. Hey, when I’m not working, I want to chill out.

    11. It was the right thing to do at the time.

    12. You’re taking what I’m saying out of context.

    13. I can only do so much!

    14. I fell behind…so what do you want me to do or say?

    15. I h

    Customer Service in the Bottled Water Business
    Almost every company talks at length about customer service and the need for excellence in satisfying the needs of its customers but very few put that talk into action. This is particularly true in the bottled water business.The bottled water industry service a wide customer base with each company in the industry servicing many individual customers. The industry is characterized by a small number of very large firms and a large number of relatively small players with specific geographic niches. But all bottled water providers share the need for customer service.The Nature of the Business:The bottled water business consists of the manufacturing and delivery of spring or purified water in small packages and larger containers such as 5 gallon bottles. The product is delivered in company owned delivery trucks or through co
    my team!” And what about, “I don’t do IT all the time!”

    ME-TYPE TALK

    Take a listen and you will hear more “ME”-TYPE TALK excuses below. Have some fun relief…and listen for any of these excuses you hear yourself or others use today in the workplace or home space. Just add these to the “99 Ways to Turn People off Cold (Without Really Trying)” you got a chuckle from previously.

    1. I meant to BUT I didn’t get around to it BECAUSE…

    2. I know I avoid situations that make me uncomfortable.

    3. I didn’t do it deliberately!

    4. People act busier than they are!

    5. Truthfully, I want to spend more time with you BUT…

    6. Please don’t take this personally, BUT…

    7. Can I tell you something without you getting mad?

    8. I don’t think about bad things I can’t do anything about.

    9. Why should I always be the one to check in and ask you how you feel?

    10. Hey, when I’m not working, I want to chill out.

    11. It was the right thing to do at the time.

    12. You’re taking what I’m saying out of context.

    13. I can only do so much!

    14. I fell behind…so what do you want me to do or say?

    15. I h

    Payroll Nevada, Unique Aspects of Nevada Payroll Law and Practice
    Nevada has no State Income Tax. There for there is no State Agency to oversee withholding deposits and reports. There are no State W2's to file, no supplement wage withholding rates and no State W2's to file.Not all states allow salary reductions made under Section 125 cafeteria plans or 401(k) to be treated in the same manner as the IRS code allows. In Nevada cafeteria plans are taxable for unemployment insurance purposes. 401(k) plan deferrals are taxable unemployment purposes.Nevada doesn't have income tax.The Nevada State Unemployment Insurance Agency is:Employment Security Division 500 E. Third St. Carson City, NV 89713 (775) 687-4510 www.detr.state.nv.us/es/es_index.htmThe State of Nevada taxable wage base for unemployment purposes is wages up to $22,000.00.Ne

    1. I meant to BUT I didn’t get around to it BECAUSE…

    2. I know I avoid situations that make me uncomfortable.

    3. I didn’t do it deliberately!

    4. People act busier than they are!

    5. Truthfully, I want to spend more time with you BUT…

    6. Please don’t take this personally, BUT…

    7. Can I tell you something without you getting mad?

    8. I don’t think about bad things I can’t do anything about.

    9. Why should I always be the one to check in and ask you how you feel?

    10. Hey, when I’m not working, I want to chill out.

    11. It was the right thing to do at the time.

    12. You’re taking what I’m saying out of context.

    13. I can only do so much!

    14. I fell behind…so what do you want me to do or say?

    15. I h

    Managing Change - The First Key to Helping People to Embrace Change
    “Life is a movie and you’re the star, give it a happy ending.” Joan Rivers the actress and comedienne said that and it really applies to dealing with and coping with change in your organization and life. I learned about this as a Marine sniper in the jungles of Vietnam. I might have found myself there as part of the United States Marine Corp but what I made of the experience was up to me. It is serving me to this day.When you are leading or managing change the people under your charge will have varying reactions to the changes taking place. Few will embrace it out of the blocks, many will struggle. You can help. As popular speaker Larry Winget says, “Shut up, stop whining and get a life!”The very first thing you must help people do, in a kind, yet straightforward way, is to help them go home and look in the mirror. Each of us ne
    out bad things I can’t do anything about.

    9. Why should I always be the one to check in and ask you how you feel?

    10. Hey, when I’m not working, I want to chill out.

    11. It was the right thing to do at the time.

    12. You’re taking what I’m saying out of context.

    13. I can only do so much!

    14. I fell behind…so what do you want me to do or say?

    15. I have no answer for that!

    16. I’m doing everything in my power to fix IT!

    17. You can try YOUR hand at IT if YOU want to!

    18. I try to just put the past behind me and forget about it.

    19. All of this takes time, you know!

    20. I’m asking you a direct question and I expect a direct answer.

    21. Why are you treating me this way? I wouldn’t do that to you!

    22. Some things just don’t fall into place easily like you plan them to.

    23. How many times do I have to tell you that I didn’t do it on purpose?!

    24. Things are going to be O.K. from here on out if you stop getting all bent out of shape!

    25. Your being WAY too sensitive about this.

    26. Why can’t you believe me? It’s ALL going to be just fine!

    27. It’ll get better…you’ll see…you’ve got my word on it!

    28. Here’s the point…

    29. I don’t do it on purpose to hurt you…you’ve got to get over IT!

    30. This was a money factor that was out of my control.

    31. I don’t want to talk about this any more!

    32. I know this has to be hard for you to take SO…

    33. I try to put it behind me as fast as I can…why can’t you do the same?

    34. Why be SO negative all the time?

    35. I just want to get past this phase and forget about it.

    36. All of this takes time/money/commitment/focus/sweat from me and I’m squeezed!

    37. You really upset and hurt me when you said…

    38. Why do you leave me out?

    39. Doesn’t my opinion matter to you?

    40. You’re still not where I want you to be.

    41. C

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