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  • Casual Articles - Where has the Human in HR Gone?

    Do You Have The Networking Blues
    Are you an introvert? Someone who tends to feel absolutely paralyzed at the thought of meeting new people? Do your hands get cold and clammy and your heart race 100 miles an hour at the mere thought of attending a networking event? How can you network successfully if you feel faint at the mere thought of having to walk up to a stranger and introduce yourself and state what business you’re in?When I started my business I was told that most new entrepreneurs have to cultivate their business, and in order to grow their client base they need to “network”. So what exactly is networking? How do you acquire the skills to do this effectively? Most people can learn to network better over time with pr
    petency Development Frameworks built at a functional level within an organisation were and are very useful in understanding training needs, career development paths and recruitment requirements.

    Now, however, a new generic framework approach is emerging in large organisations to cover the whole organisation. The competency definitions are generic, the levels of capability have disappeared and undoubtedly, they are easy to record on a computer system for the whole organisation.

    These new competency frameworks are of now use to line management. They do not help with training needs analysis except for, you guessed it, generic training programmes.

    Generic training programmes, often delivered by computer based training are conducted with employees to close competency gaps that are by their nature specific to the people, the function they are in and the business environment in which they are working.

    HR management is becoming more streamlined, more computerised and more efficient. However, as the human component becomes less and l

    Building Your Infrastructure to Sustain Your Service Strategy
    Ever wonder why so many customer service strategies are either short-lived or fail before they even get started? I mean think about it: how many companies do you patronize where you consistently (the operative word here is “consistently") receive a positive and memorable buying experience?The type of buying experience that you’ll remember and influences you to return to that company. So how many companies did you come up with?Two points I’d like to make here:1) I bet it took you awhile before a particular company came to mind. I doubt very much that a flood of companies blitzed your mind when you thought about that question, and2) I bet the number of companies that you
    Human Resource Management as a profession is in danger of becoming not just an irrelevance to day-to-day line managers but a break on the productivity and profitability of organisations.

    The element that appears to be increasingly missing from HR management is the human element. The increasing importance placed on reducing the costs of employee recruitment and administration, benchmarking remuneration and implementing "systems" to control HR activities has slowly, but surely eroded the human purpose of HR.

    The reduced emphasis on people starts with recruitment.

    Advertisements which appear in newspapers or on the internet fall largely into two categories.

    The first category is the generic category. The advertisement lacks life. It probably has come from a generic job description, more on which I will comment later. The advertisement could be for a role in almost any industry. The advertisement lacks specificity to the job, the organisation, the challenges and the opportunities. It lacks a human element.

    The second category is the super-person category. The skills required are a long list of attributes which most of us who have worked in business for a long time have never seen in the one human being an certainly not at the level of seniority being advertised.

    Applications and CVs are scanned by computer for key words to select potential interviewees. The only certainty the use of computers to select keywords has is to breed a generation of people adept at stuffing their CV with generic key words popular with HR systems.

    The extended use of computer systems, whilst reducing the cost of managing HR, has necessitated the use of increasingly generic job descriptions and generic competency profiles.

    There was a time when job descriptions were written with the purpose of allowing an employee to understand what their role in an organisation was, what their duties and responsibilities were and what behaviour skills and knowledge were required to execute their job.

    The detail was related to the job, the function in which they worked and the business environment in which the organisation found themselves. They were a pain in the neck to keep updated but they did give new and aspiring employees a good idea of what was required of them.

    Now they are easy to update because they are rarely need updating. They are written in a generic format that hardly ever changes and is easy to record in a database. The form is so generic that an engineer in an organisation that deals with mainly civic construction will have the same job description as an engineer dealing mainly with electrical circuits and systems.

    They serve no useful purpose for the people fulfilling the roles and very little purpose for people aspiring to the roles. They do, however, fulfil a purpose for benchmarking remuneration.

    Benchmarking of any kind requires a common language and common standards. Writing job descriptions that actually describe each individual role in an individual organisation in a defined business environment is of little use for benchmarking. In improving their ability to benchmark, HR professionals have made job descriptions of little use for line managers and their staff.

    A "competency development framework" has been introduced into the HR lexicon over the last ten to twenty years. Most of the frameworks in the early stages were large and complex with fifty to sixty individual competencies being defined in an organisation. They became very difficult to manage, it being very difficult to assess the competence of individuals across such a large set of competencies.

    Competency frameworks reasonably quickly morphed to the core competencies required to execute a role, the number of competencies being reduced to around twelve for each role. In most frameworks competencies were also defined at up to five different levels of ability.

    These frameworks required commitment to make them work. When the commitment was evident they were very successful in helping individuals and the organisation understand the gap in competency individuals had compared with that required to execute a role well.

    Competency Development Frameworks built at a functional level within an organisation were and are very useful in understanding training needs, career development paths and recruitment requirements.

    Now, however, a new generic framework approach is emerging in large organisations to cover the whole organisation. The competency definitions are generic, the levels of capability have disappeared and undoubtedly, they are easy to record on a computer system for the whole organisation.

    These new competency frameworks are of now use to line management. They do not help with training needs analysis except for, you guessed it, generic training programmes.

    Generic training programmes, often delivered by computer based training are conducted with employees to close competency gaps that are by their nature specific to the people, the function they are in and the business environment in which they are working.

    HR management is becoming more streamlined, more computerised and more efficient. However, as the human component becomes less and le

    Business Is Like A Cup of Coffee
    To me, business seems to be like a cup of coffee.You either love it, or you don't!Meaning this,When you find a GREAT cup of coffee, you tend to savor each sip and take in all it has to offer. The smell, the taste, the over-all enjoyment that cup of coffee brings in to you. However, when you think your getting a great cup of coffee and all you get is just the "cup of coffee", not a lot of flavor, not much to talk about except the fact that you just spent money on a "not so great cup of coffee".Now the meaning behind my idea of "Business is like a cup of coffee" is just this... I have been reading about a lot of internet businesses and everyone claims
    an element.

    The second category is the super-person category. The skills required are a long list of attributes which most of us who have worked in business for a long time have never seen in the one human being an certainly not at the level of seniority being advertised.

    Applications and CVs are scanned by computer for key words to select potential interviewees. The only certainty the use of computers to select keywords has is to breed a generation of people adept at stuffing their CV with generic key words popular with HR systems.

    The extended use of computer systems, whilst reducing the cost of managing HR, has necessitated the use of increasingly generic job descriptions and generic competency profiles.

    There was a time when job descriptions were written with the purpose of allowing an employee to understand what their role in an organisation was, what their duties and responsibilities were and what behaviour skills and knowledge were required to execute their job.

    The detail was related to the job, the function in which they worked and the business environment in which the organisation found themselves. They were a pain in the neck to keep updated but they did give new and aspiring employees a good idea of what was required of them.

    Now they are easy to update because they are rarely need updating. They are written in a generic format that hardly ever changes and is easy to record in a database. The form is so generic that an engineer in an organisation that deals with mainly civic construction will have the same job description as an engineer dealing mainly with electrical circuits and systems.

    They serve no useful purpose for the people fulfilling the roles and very little purpose for people aspiring to the roles. They do, however, fulfil a purpose for benchmarking remuneration.

    Benchmarking of any kind requires a common language and common standards. Writing job descriptions that actually describe each individual role in an individual organisation in a defined business environment is of little use for benchmarking. In improving their ability to benchmark, HR professionals have made job descriptions of little use for line managers and their staff.

    A "competency development framework" has been introduced into the HR lexicon over the last ten to twenty years. Most of the frameworks in the early stages were large and complex with fifty to sixty individual competencies being defined in an organisation. They became very difficult to manage, it being very difficult to assess the competence of individuals across such a large set of competencies.

    Competency frameworks reasonably quickly morphed to the core competencies required to execute a role, the number of competencies being reduced to around twelve for each role. In most frameworks competencies were also defined at up to five different levels of ability.

    These frameworks required commitment to make them work. When the commitment was evident they were very successful in helping individuals and the organisation understand the gap in competency individuals had compared with that required to execute a role well.

    Competency Development Frameworks built at a functional level within an organisation were and are very useful in understanding training needs, career development paths and recruitment requirements.

    Now, however, a new generic framework approach is emerging in large organisations to cover the whole organisation. The competency definitions are generic, the levels of capability have disappeared and undoubtedly, they are easy to record on a computer system for the whole organisation.

    These new competency frameworks are of now use to line management. They do not help with training needs analysis except for, you guessed it, generic training programmes.

    Generic training programmes, often delivered by computer based training are conducted with employees to close competency gaps that are by their nature specific to the people, the function they are in and the business environment in which they are working.

    HR management is becoming more streamlined, more computerised and more efficient. However, as the human component becomes less and l

    What Does a Good Courier Delivery Messenger Service Do?
    When you have a courier delivery messenger service, you have to work hard at building a good reputation that you can make your business grow and be successful. Having a good range of clients and references will make your job easier and better for you in the future. You can expect to make your courier delivery messenger service grow when you have happy and satisfied customers for you to pass the word about your company.When a good courier delivery messenger service gets their name out, they will find that they can have a lot of good business. They will get more attention from other companies and find that they will start to expand and make more profits. It does however; take a lot to make
    which they worked and the business environment in which the organisation found themselves. They were a pain in the neck to keep updated but they did give new and aspiring employees a good idea of what was required of them.

    Now they are easy to update because they are rarely need updating. They are written in a generic format that hardly ever changes and is easy to record in a database. The form is so generic that an engineer in an organisation that deals with mainly civic construction will have the same job description as an engineer dealing mainly with electrical circuits and systems.

    They serve no useful purpose for the people fulfilling the roles and very little purpose for people aspiring to the roles. They do, however, fulfil a purpose for benchmarking remuneration.

    Benchmarking of any kind requires a common language and common standards. Writing job descriptions that actually describe each individual role in an individual organisation in a defined business environment is of little use for benchmarking. In improving their ability to benchmark, HR professionals have made job descriptions of little use for line managers and their staff.

    A "competency development framework" has been introduced into the HR lexicon over the last ten to twenty years. Most of the frameworks in the early stages were large and complex with fifty to sixty individual competencies being defined in an organisation. They became very difficult to manage, it being very difficult to assess the competence of individuals across such a large set of competencies.

    Competency frameworks reasonably quickly morphed to the core competencies required to execute a role, the number of competencies being reduced to around twelve for each role. In most frameworks competencies were also defined at up to five different levels of ability.

    These frameworks required commitment to make them work. When the commitment was evident they were very successful in helping individuals and the organisation understand the gap in competency individuals had compared with that required to execute a role well.

    Competency Development Frameworks built at a functional level within an organisation were and are very useful in understanding training needs, career development paths and recruitment requirements.

    Now, however, a new generic framework approach is emerging in large organisations to cover the whole organisation. The competency definitions are generic, the levels of capability have disappeared and undoubtedly, they are easy to record on a computer system for the whole organisation.

    These new competency frameworks are of now use to line management. They do not help with training needs analysis except for, you guessed it, generic training programmes.

    Generic training programmes, often delivered by computer based training are conducted with employees to close competency gaps that are by their nature specific to the people, the function they are in and the business environment in which they are working.

    HR management is becoming more streamlined, more computerised and more efficient. However, as the human component becomes less and l

    Forex Market : Myths,Lies,Promises
    This article aims to uncover the many myths that exist about trading the forex market and all the promises and lies that exist.The main target is to be realistic,honest, and down to earth because marketing is a very good friend but can also be a terrible enemy.So we start with the synopsis of what is truth and what is not and what is the main enigma to be solved.Here we go : Truths : The forex market is the largest and the most liquid financial market at this moment and probably will continue to be as daily transactions are far beyond the transactions made by the major US stock markets.There are no commissions in forex market.Truth and false the same time.There are not but it is hidden wit
    lity to benchmark, HR professionals have made job descriptions of little use for line managers and their staff.

    A "competency development framework" has been introduced into the HR lexicon over the last ten to twenty years. Most of the frameworks in the early stages were large and complex with fifty to sixty individual competencies being defined in an organisation. They became very difficult to manage, it being very difficult to assess the competence of individuals across such a large set of competencies.

    Competency frameworks reasonably quickly morphed to the core competencies required to execute a role, the number of competencies being reduced to around twelve for each role. In most frameworks competencies were also defined at up to five different levels of ability.

    These frameworks required commitment to make them work. When the commitment was evident they were very successful in helping individuals and the organisation understand the gap in competency individuals had compared with that required to execute a role well.

    Competency Development Frameworks built at a functional level within an organisation were and are very useful in understanding training needs, career development paths and recruitment requirements.

    Now, however, a new generic framework approach is emerging in large organisations to cover the whole organisation. The competency definitions are generic, the levels of capability have disappeared and undoubtedly, they are easy to record on a computer system for the whole organisation.

    These new competency frameworks are of now use to line management. They do not help with training needs analysis except for, you guessed it, generic training programmes.

    Generic training programmes, often delivered by computer based training are conducted with employees to close competency gaps that are by their nature specific to the people, the function they are in and the business environment in which they are working.

    HR management is becoming more streamlined, more computerised and more efficient. However, as the human component becomes less and l

    Conventional Business Change is the Problem, Not the Solution
    Since the beginning of business, various methods for operating and developing the business have been identified and refined. These have evolved into the conventional methods that we use today. We improve management and effect business change by adding new conventional methods on the existing methods in place.We now have a large business change and management improvement industry. There are thousands of books explaining business and management improvement. Management gurus put on all kinds of seminars. Many companies participate, such as vendors with packaged solutions, websites selling improvement methods and techniques, business change consultants and their methodologies, etc. The whole ind
    petency Development Frameworks built at a functional level within an organisation were and are very useful in understanding training needs, career development paths and recruitment requirements.

    Now, however, a new generic framework approach is emerging in large organisations to cover the whole organisation. The competency definitions are generic, the levels of capability have disappeared and undoubtedly, they are easy to record on a computer system for the whole organisation.

    These new competency frameworks are of now use to line management. They do not help with training needs analysis except for, you guessed it, generic training programmes.

    Generic training programmes, often delivered by computer based training are conducted with employees to close competency gaps that are by their nature specific to the people, the function they are in and the business environment in which they are working.

    HR management is becoming more streamlined, more computerised and more efficient. However, as the human component becomes less and less important, I doubt that it is becoming more effective.

    Line managers are either not utilising the systems provided for them or developing their own "translations" of the generic systems so that the can be made effective in day-to-day management.

    The result either way is reduced productivity at the organisation level.

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