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  • Casual Articles - Establishing A Business Intelligence Competency Center

    Tales from the Corporate Frontlines: The Worth of Health Insurance
    This article relates to the Compensation and Benefits Competency, commonly evaluated in employee satisfaction surveys. The questions included in this competency will help your organization determine whether your employees feel they are fairly paid for the work they perform when compared to a similar job at a different company. This competency also queries their feelings regarding the adequacy and quality of their benefits package.
    rocesses, performances and people. Understand long-term implications of business and technical decisions taken in present on the future of the company. Evolve and change continuously to stay with changing needs of the organization. New insights, innovative ventures and necessary adjustments will ensure that the company’s meets its goals and objectives.

    BICC Services:

    Using a mix of practice aids, methodologies, tools and technology, Cognos Consulting guides you to analyze, design, build, deploy and operate a BICC tailored to

    Three Myths Of Customer Service
    At one time or another, all of us have been aggravated by bad customer service. The complaints are familiar: the dry cleaner who refuses to accept responsibility for staining your shirt; the salesperson who talks to a friend on the phone while handling your transaction; the hotel clerk who treats you like a trespasser instead of a guest.The list goes on. And it happens all the time. Poor customer service is so rampant in th
    Establishing a successful business intelligence competency center (BICC) depends on right planning and well-managed implementation. Build and empower your BICC as a business or analytical coaching center to support and manage projects from requirements, design and development stages onwards. Assessment of current use of information and how better the information can be used in future should be the BICC’s roadmap. It is an ideal way to leverage your investment in a centralized infrastructure. This will also benefit global or regional players, with decentralized IT landscape, to gain from centralized BI support in training and documentation at new sites.

    Implementation:

    1. Strategy: Have a strong sponsor to support current and future BI projects. Include buy-in from the business as well as IT and lay out the functional areas of the BICC. How those functions will be staffed and where the BICC reports within the organization should be defined.

    2. Setting-Up: Managing the center requires strong business management and communication skills. It operates as support and service center for multiple functional departments. The staff should have required skills profiles, service attitude and orientation towards center’s internal customers. Prioritize the workload, keep transparency in work and continuously evaluate against identified objects.

    3. Sustaining The BICC: Ensure that the business is able to benefit from the services delivered from the center. Have a visible communication and performance based incentive system. Share a common understanding of focus and charter of the center. BICC projects should show manageable and incremental benefits.

    4. Operation: Criteria to review and evaluate success of BICC should be established in the planning stages itself. Once it proves its benefits and achievements, it becomes an integral part of the company. A highly visible project will ensure that people in the organization learn about its existence and successful working.

    5. The Future: Balance the current tactical needs of the company with the strategy and vision for the future. Focus on managing assets, products, processes, performances and people. Understand long-term implications of business and technical decisions taken in present on the future of the company. Evolve and change continuously to stay with changing needs of the organization. New insights, innovative ventures and necessary adjustments will ensure that the company’s meets its goals and objectives.

    BICC Services:

    Using a mix of practice aids, methodologies, tools and technology, Cognos Consulting guides you to analyze, design, build, deploy and operate a BICC tailored to

    Seeking A New Job While Currently Employed : Tiptoeing Through the Minefield
    So, you currently have a job but you are looking for something a little better. You are getting tired, uptight, and maybe just a little stressed out. This is a dangerous time – the time when job seekers can turn into wing nuts and make key mistakes. So, how do you avoid tripping over those pesky landmines, you know - your current boss, workmates, and customers - and still carry out an effective job search?Here are some o
    yers, with decentralized IT landscape, to gain from centralized BI support in training and documentation at new sites.

    Implementation:

    1. Strategy: Have a strong sponsor to support current and future BI projects. Include buy-in from the business as well as IT and lay out the functional areas of the BICC. How those functions will be staffed and where the BICC reports within the organization should be defined.

    2. Setting-Up: Managing the center requires strong business management and communication skills. It operates as support and service center for multiple functional departments. The staff should have required skills profiles, service attitude and orientation towards center’s internal customers. Prioritize the workload, keep transparency in work and continuously evaluate against identified objects.

    3. Sustaining The BICC: Ensure that the business is able to benefit from the services delivered from the center. Have a visible communication and performance based incentive system. Share a common understanding of focus and charter of the center. BICC projects should show manageable and incremental benefits.

    4. Operation: Criteria to review and evaluate success of BICC should be established in the planning stages itself. Once it proves its benefits and achievements, it becomes an integral part of the company. A highly visible project will ensure that people in the organization learn about its existence and successful working.

    5. The Future: Balance the current tactical needs of the company with the strategy and vision for the future. Focus on managing assets, products, processes, performances and people. Understand long-term implications of business and technical decisions taken in present on the future of the company. Evolve and change continuously to stay with changing needs of the organization. New insights, innovative ventures and necessary adjustments will ensure that the company’s meets its goals and objectives.

    BICC Services:

    Using a mix of practice aids, methodologies, tools and technology, Cognos Consulting guides you to analyze, design, build, deploy and operate a BICC tailored to

    Continuing Education for Nurses
    The following article relates not only to nurses but also to those aspiring to enter the noble profession of nursing. We hope you will get some insight into this field.Although we have used the female reference for nurses throughout this article ("she", "her"), this is done purely for convenience and in no way reflects the gender status of nurses in today's society.Most people assume that once a nurse has completed
    support and service center for multiple functional departments. The staff should have required skills profiles, service attitude and orientation towards center’s internal customers. Prioritize the workload, keep transparency in work and continuously evaluate against identified objects.

    3. Sustaining The BICC: Ensure that the business is able to benefit from the services delivered from the center. Have a visible communication and performance based incentive system. Share a common understanding of focus and charter of the center. BICC projects should show manageable and incremental benefits.

    4. Operation: Criteria to review and evaluate success of BICC should be established in the planning stages itself. Once it proves its benefits and achievements, it becomes an integral part of the company. A highly visible project will ensure that people in the organization learn about its existence and successful working.

    5. The Future: Balance the current tactical needs of the company with the strategy and vision for the future. Focus on managing assets, products, processes, performances and people. Understand long-term implications of business and technical decisions taken in present on the future of the company. Evolve and change continuously to stay with changing needs of the organization. New insights, innovative ventures and necessary adjustments will ensure that the company’s meets its goals and objectives.

    BICC Services:

    Using a mix of practice aids, methodologies, tools and technology, Cognos Consulting guides you to analyze, design, build, deploy and operate a BICC tailored to

    Business Card Etiquette - How to Give and Receive Business Cards
    A business card is a singularly powerful tool for self-advertisement. If lets you market yourself to a very wide audience without the hassle and prohibitive cost of newspaper advertising.When you have business cards printed in bulk, however, be sure to get yourself a business card case. It's crass to distribute your business card without putting them in a business card case first.How to Distribute Your Business Ca
    C projects should show manageable and incremental benefits.

    4. Operation: Criteria to review and evaluate success of BICC should be established in the planning stages itself. Once it proves its benefits and achievements, it becomes an integral part of the company. A highly visible project will ensure that people in the organization learn about its existence and successful working.

    5. The Future: Balance the current tactical needs of the company with the strategy and vision for the future. Focus on managing assets, products, processes, performances and people. Understand long-term implications of business and technical decisions taken in present on the future of the company. Evolve and change continuously to stay with changing needs of the organization. New insights, innovative ventures and necessary adjustments will ensure that the company’s meets its goals and objectives.

    BICC Services:

    Using a mix of practice aids, methodologies, tools and technology, Cognos Consulting guides you to analyze, design, build, deploy and operate a BICC tailored to

    Traits of a Leader: First Lead Yourself
    Strong leaders understand that to successfully lead others they must first be able to successfully lead their own lives. Being the leader of your life takes the following: self-awareness, humility, maturity, self-confidence, and objectivity. It also takes the ability to receive criticism from others and accept that you may not always be right or may not always have the best answer. Most of all there must be an openness to lear
    rocesses, performances and people. Understand long-term implications of business and technical decisions taken in present on the future of the company. Evolve and change continuously to stay with changing needs of the organization. New insights, innovative ventures and necessary adjustments will ensure that the company’s meets its goals and objectives.

    BICC Services:

    Using a mix of practice aids, methodologies, tools and technology, Cognos Consulting guides you to analyze, design, build, deploy and operate a BICC tailored to your specific needs.

    1. Readiness Assessment Service: Cognos helps in making a plan to charter and program design that matures with each step.

    2. Establishing a culture of Best Practice Service: Build tactical and technical knowledge repository of best practice, and supplement skills and resources with experts’ advice.

    3. Operating BICC with Extended Services: Cognos Consulting helps make transition from departmental BI to an adaptive BICC based organization to meet your unique need. It ensures self-supported and self-managed operating and growth from an infrastructure and administrative perspective.

    Operate your BICC successfully to become self sufficient through knowledge. Establish a culture of transparent and best practices.

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