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Casual Articles - Coaching Employees to Improve Performance: Finding the Coachable Moment
Isn't That What Customer Service is All About? an do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. RecentlLast week I went to a local pharmacy to have a prescription filled. As I approached the prescription counter I noticed a sign beside the cash register that said, “ Let’s Talk.” Considering it an invitation I said in a friendly, cheery voice, “ OK let’s talk.” and proceeded to say “ How are you today?” The woman w Research , Research , Research Before That Job Interview Coaching to help people improve their performance is one of those skills that is easy to talk about and a whole lot harder to do. A recent experience has driven home for me just how important having a good coach can be.Complete Industry, employer and job research gives job career search applicants a competitive edge. The work you do before the interview will pay off in spades many times over and over.Employers nationwide report soundly that applicants who research employers well increase their employability as much as 25- My seven-year old daughter takes ice-skating lessons. To help make it fun, I join her on the ice after her lesson for an hour of free-skating. I wish I could say I cut a graceful figure on the ice. In fact about all I can do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. Recently Creating Strategic Alliances That Pay Off lot harder to do. A recent experience has driven home for me just how important having a good coach can be.Although being autonomous and independent are traits that are seen as being very positive in our culture, being a lone warrior is a common mistake many business owners and small companies make. In our increasingly global economy it’s impossible to be all things to all clients. It’s important that small and midsize My seven-year old daughter takes ice-skating lessons. To help make it fun, I join her on the ice after her lesson for an hour of free-skating. I wish I could say I cut a graceful figure on the ice. In fact about all I can do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. Recentl Top 5 Ways To Use Scratch Tickets To Grow Your Business >Scratch tickets are fun and innovative way to grow your business. They give your customers and potential customers a chance to win varying percentages of their total sale or even a freebie with their next order. It is up to you to decide what the prize on the winning tickets will be. You can easily make these yourse My seven-year old daughter takes ice-skating lessons. To help make it fun, I join her on the ice after her lesson for an hour of free-skating. I wish I could say I cut a graceful figure on the ice. In fact about all I can do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. Recentl Using Metal Pens To Promote Your Business esson for an hour of free-skating. I wish I could say I cut a graceful figure on the ice. In fact about all I can do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. RecentlWhen it comes to promoting your business, you want to do it fast, you want to do it well, and you want it to be effective without costing you an arm and a leg. You can get all of this with promotional pens, however you might not like the cheap look of the plastic pens that you get for free at just about every kind Business and Relationships an do is skate within an arm’s length of the railing so I can steady myself if I start to lose control. Recently, I decided to teach myself how to skate backwards. I observed the skillful and highly experienced skaters in the center of the ice rink skating backwards as they launched themselves into athletic jumps and turns.Management is relationships; sales is relationships; service is relationships; office politics is relationships. Salaries and bonuses; vacations and office assignments; training and education --- all relationships.Shopping is business; handling the checkbook and credit cards are business; life insurance is b “How hard can it be to skate backwards?” I asked myself. After an hour of wiggling, twisting, and turning, as I tried to propel myself backwards, I concluded, “Pretty darn hard.” This is what I call a “coachable moment.” It i
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