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Casual Articles - Work Place Violence a Business Failure
Some time ago I attended three major events, two were well-run, the third was a shambles. All three had a number of speakers and more than 200 hundred people present.The Disorganised EventThis is what happened at one of those events:On arrival, there were two people at the front desk who completely ignored me
Of course the suspect was arrested a
Customer service complaints are a part of the territory when you deal with the public. There are many reasons why you may receive a complaint; but in the final analysis, the reasons inevitably involve an unreasonable expectation of some sort or some type of miscommunication. Customer service issues can be successfully resolved
We are required by OSHA to provide a safe workplace environment for our employee’s. I was at a rather large business lunch last month and the gentleman sitting next to me was sharing with us a sad terrible story about an incident that happened at his expanding manufacturing company. Apparently one of his management staff attempted to date a female line technician, when the young lady refused his numerous advances she threatened to go to the HR department and lodge a compliant. The line manager waited for the employee by her car and then forced her back into the plant and viciously beat her then raped her repeatedly.
Of course the suspect was arrested a
One of my favorite moments on any project is the moment when, after spending hours investigating a process, an exhausted interviewee gives an exasperated gasp and says “Well, that’s the way we’ve always done it!”Most companies with a long and storied corporate history have a similarly colorful story behind their internal p
Of course the suspect was arrested a
I stepped into the restroom of a large office building before a meeting. The paper towel dispenser had come unhinged and fresh towels were scattered on the floor. Many were wet and had been stepped on by those who came before me.Despite being in my suit and tie, I bent down to pick up the remaining dry towels and placed th
Of course the suspect was arrested a
Branding your comapny should be the first thing a company does. You have to convince potential customers to buy from you. Very few people have a monopoly like Microsoft or Ebay, Everyone else need to steer business to their company or product. When people think about your company, what is their impression. For my company, Solutio
Of course the suspect was arrested a
Prostitution is one of the oldest professions in the world. This is because it is lucrative. Men don’t see hookers only for the sex but also for the fun. That is why the writer W. H. Auden said, “Men will pay large sums to whores for telling them they are not bores.”One country that cherish prostitution is Germany where th
Of course the suspect was arrested and the victim was sent to the hospital, but this is just the beginning of this tragic story. Now the victim has filed a lawsuit against the employer and he is facing heavy fines from the OSHA investigators who were alerted by the victim’s family. The CEO looked at us and said “I did everything I could to prevent this I have the best security there is, the finest electronic devices in my plant why is this incident my fault?” Then he asked me to help and for the last few weeks I have been.
I found the suspect manager had been arrested and convicted t
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