Tags |
|
|
Links |
|
|
Casual Articles - How to Gain Knowledge and Obtain Power in Business
Till the mid 20 century, most organizations used to take a static view about their organizational structures. A view dictated by the top players and past experiences in the industry; a view that had little significance and offered even lesser room for improvement, if any. The organizations were used to have a vertical hierarchy and centralized control with mechanistic structure. The era was marked with inefficient operations, delayed processing, de-motivated employees and information loss that proved to be critical for many organizations. Most organizations were neither aware of nor realized the importance of technology in achieving efficiency in their businesses.One of the earliest and most influential researches into the relationship of technology and organization structure was conducted by Joan Woodward. Today, Information Systems have changed the way organizations are structured. New ways of doing business have emerged; information systems have allowed organizations to be more productive with cheaper and lesser resources.ERP systems warrant the amalgamation of IT into every aspect of an organization’s business, thus aligning all the organizational functions as a cohesive whole. This integration helps to achieve efficiencies and economies for the company, allows tracking of all the organization’s resources and assists management in
6. Keep your email very brief. Writing long emails about how you emotionally feel about a situation does not get your email read. But do not be too brief either. Provide the business with all the pertinent facts so they have enough information to look up your records and resolve the issue the first time. However, if your email is longer than 2 paragraphs, pick up the phone and call the company to resolve the issue.
7. Remember that no email is private. Every email you send passes through 1,000s of servers before it is delivered to the recipient. Additionally, every email you send is likely to be achieved on 1,000s of computers who make it a point to back up their customer's email data. If you are angry and exhibit irrational behavior in an email, chances are it will come back to haunt you one day.
8. Avoid mood mail. Email messages that convey strong emotions can be easily misunderstood. Never send an email when you are angry. Take time to cool down, count to 100, then go back and re-read your email and edit it before clicking the Send button.
9. Proof every email before sending it to a business. It pays to check your grammar, spelling and punctuation before clicking the Send button. Getting in a hurry does nothing but cost you more time in the long run.
10. Respect the privacy of others. When you send an email that you also want sent to other people, use the BCC (blind carbon copy) function instead of the CC (carbon copy) function. This way, when the person receives your email, there will not be a long list of other email addres
While referrals are one of the most important sources of new clients for therapists and coaches, how to get them seems to be something of a mystery. Below is a five-step referral strategy that can switch on your referral faucet, or turn a trickle into a steady flow.#1-Focus on Your Ideal Clients Do you want to work with men in career transition? People dealing with health issues? Families in crisis? Females with eating disorders? Newly retired individuals? You may serve a narrow niche of clientele, or a broad swath. For example, your market may be "stay-at-home mothers in their 30s who used to be corporate executives with six-figure incomes," or you may help your clients deal with an assortment of issues, such as: depression, addictions, marital issues, stress and sexual trauma. It doesn't matter for these purposes. What does matter is getting clear: Whom do you serve?#2-Discover Where They Gather Where do the people who could benefit from your services gather? If you're a therapist specializing in grief, for example, think about mortuaries and churches. People dealing with addiction issues might be found at AA or other 12-step meetings, including Al-Anon. If you work with couples in crisis, consider coffee shops, beauty salons, the offices of family lawyers and mom groups.Small business owners might meet at the lo
But how do you obtain knowledge? Do you read books? Do you watch videos and attend seminars? Do you enroll in training courses? Do you communicate with people who have the knowledge you wish to obtain? The answer is YES to all four questions. But the problem is, many people don't know how to listen, read and communicate in order to obtain the knowledge provided to them.
Here are some tips to help you increase your knowledge:
Listening Skills
1. Pay close attention to the answer a person gives after you ask them a question. Although this sounds simple to do, the problem occurs when the listener does not listen. Instead, they are contemplating what they are going to say next, or even concentrating on unrelated matters. It takes a little effort to truly listen to what people are saying and putting all your own thoughts out of your mind for a moment so you can learn from them.
2. Maintain eye contact with the speaker. This is a good exercise to get into a habit of doing because it will help you to become less distracted or keep your thoughts from wondering.
3. Avoid the human tendency to jump to conclusions about what is said before the speaker has finished. Instead, you should listen closely even if you think you know what the person is going to say. Think of yourself as a news reporter with unbiased views and gathering as much information as possible so you can write a detailed report later. Once you have fully understood and absorbed what the speaker is saying, you can form your own opinions at that time. But forming an opinion while the speaker is talking does not allow you to absorb knowledge.
4. Make sure you understand the entire concept before offering any advice or suggestions to others. Sometimes people are so eager to show their enthusiasm that they offer suggestions without realizing the speaker would prefer that they listen rather than give advice. This is not to say that suggestions and solutions are not important. Of course they are, if they are offered at the appropriate time.
5. Stop everything you are doing and give the speaker your undivided attention. It is nearly impossible to concentrate on what someone is saying if you are doing something else. You may be able to take in the gist of what it being said, but you will never absorb all the details. Details are the meat and potatoes of knowledge and should never be missed.
Reading Skills
1. When you read a paragraph make sure you can repeat the meaning of that paragraph before you read any further. It is natural for your mind to wander as you are reading a training manual or other reading material. But you need to train yourself to read and understand every paragraph before you move on to the next. This does not mean that you will gain all the knowledge from that paragraph – just that you understand what the writer is saying.
2. Read with an open, unbiased mind until you fully understand what the writer is conveying. You are trying to obtain knowledge that you currently do not have. If you allow your own biased opinions to clutter up your mind while you are trying to obtain that knowledge, you will get little benefit from the knowledge the writer is giving to you.
3. Always read a book with a yellow highlight marker in your hand. Use it to highlight sentences, paragraphs and sections that stick out as important to you. This way, you can go back through the book and immediately find all the highlighted areas during your second review.
Telephone Skills
1. Organize your thoughts before making the call. No one appreciates a telephone call from a person who takes forever to get to the point. Garbled requests for information can only have one result – failure. You need to organize your thoughts before making the telephone call so you can get right to the point and resolve the issue. If necessary, write down a list of the questions you need to ask or what information you need to obtain; then refer to it when you make the telephone call.
2. Do not put a caller on hold for longer than 1 minute. If you discover you cannot answer the question or solve the problem during the time the caller is on hold, offer to call them back as soon as you have an answer. Then remember to call them back. Most people will wait for you to call them back if you promised to do so. If you still are unable to get the information to help them within 1 hour after promising to call them back, call them anyway and explain that it will take longer than expected. Then, give the caller an expected wait time for you to get the information or solve the problem.
3. Take notes during the telephone call. When someone calls you, train yourself to write down the name of the person and any other notes pertinent to the conversation. This way, you can refer to the person by name during the rest of the conversation and record important information you will use when you hang up the phone.
4. End the telephone call appropriately. Normally the person who calls should be the one who ends the call. But if the caller continues to talk forever and you need the call to end, be professional. Wait for a pause and say something like: "I am sorry to interrupt but I have another appointment. Perhaps we can talk later but thank you again for calling."
5. Return all your calls promptly. A hectic and demanding schedule is no excuse for failing to return a telephone call. Have you ever tried to reach someone repeatedly by telephone, only to have them call you back several days later and tell you they had been so busy they could not call you back? If so, you can imagine how a customer or client will feel when you do the same to them.
Business Email Communications
1. Use the subject line of an email message to inform. The importance of an email is often determined by the subject line. Keep the subject line brief and specific. Make sure it relates to the subject matter of your email. If not, the receiver might accidentally delete it or mistake your email as spam or an unsolicited advertisement.
2. Treat emails like business letters. It is better to be more formal than casual in business email communications. You want to make a good impression.
3. Include a signature line. Nothing is more annoying than receiving an email from someone you want to contact but they provide no name, title, company, telephone number or website information. Do not rely on people being able to reply to your email as their only means to contact you. Often, email can bounce (due to internet glitches) through no fault of your own and your email is never received.
4. Never shout at people by using uppercase letters. Typing in uppercase letters is considered CYBER SHOUTING. As an alternative use asterisks to emphasize words, such as: Please contact us "no later" than Friday.
5. Skip the fancy decorations. Vivid colors, flashing symbols of bouncing smiley faces (better known as emotions) should never be used in business communications. These types of effects should only be reserved for personal email, not business email.
6. Keep your email very brief. Writing long emails about how you emotionally feel about a situation does not get your email read. But do not be too brief either. Provide the business with all the pertinent facts so they have enough information to look up your records and resolve the issue the first time. However, if your email is longer than 2 paragraphs, pick up the phone and call the company to resolve the issue.
7. Remember that no email is private. Every email you send passes through 1,000s of servers before it is delivered to the recipient. Additionally, every email you send is likely to be achieved on 1,000s of computers who make it a point to back up their customer's email data. If you are angry and exhibit irrational behavior in an email, chances are it will come back to haunt you one day.
8. Avoid mood mail. Email messages that convey strong emotions can be easily misunderstood. Never send an email when you are angry. Take time to cool down, count to 100, then go back and re-read your email and edit it before clicking the Send button.
9. Proof every email before sending it to a business. It pays to check your grammar, spelling and punctuation before clicking the Send button. Getting in a hurry does nothing but cost you more time in the long run.
10. Respect the privacy of others. When you send an email that you also want sent to other people, use the BCC (blind carbon copy) function instead of the CC (carbon copy) function. This way, when the person receives your email, there will not be a long list of other email address
My mother used to affectionately refer to me as a turtle because at swim lessons, while the other kids eagerly jumped right into the pool ready to start, I stood near the edge, waiting. I wasn't afraid of the water. Rather, I was taking time to prepare for the event. Then, when I was good and ready, I jumped right in and swam.Thus began my relationship with the fable "The Tortoise and the Hare" found in the much beloved bedside collection The Fables of Aesop. "The Tortoise and the Hare" is perfect for illustrating sound start up practices.Aesop's The Tortoise and the HareOnce upon a time, there was a hare who, boasting that he could run faster than anyone else, was forever teasing tortoise about his slowness. Then one day, the irate tortoise accepted the challenge when the hare boasted that "there was no one in the world who could beat him in a race."The next day the race began, and the hare yawned sleepily as the meek tortoise trudged slowly off. When the hare saw how painfully slow his rival was, he decided, half-asleep on his feet, to have breakfast and a quick nap. "Take your time!" he said. "I'll have forty winks and catch up with you in a minute."The sun started to sink below the horizon. The tortoise, who had been plodding towards the winning post since morning, was less than a yard away from the fi
4. Make sure you understand the entire concept before offering any advice or suggestions to others. Sometimes people are so eager to show their enthusiasm that they offer suggestions without realizing the speaker would prefer that they listen rather than give advice. This is not to say that suggestions and solutions are not important. Of course they are, if they are offered at the appropriate time.
5. Stop everything you are doing and give the speaker your undivided attention. It is nearly impossible to concentrate on what someone is saying if you are doing something else. You may be able to take in the gist of what it being said, but you will never absorb all the details. Details are the meat and potatoes of knowledge and should never be missed.
Reading Skills
1. When you read a paragraph make sure you can repeat the meaning of that paragraph before you read any further. It is natural for your mind to wander as you are reading a training manual or other reading material. But you need to train yourself to read and understand every paragraph before you move on to the next. This does not mean that you will gain all the knowledge from that paragraph – just that you understand what the writer is saying.
2. Read with an open, unbiased mind until you fully understand what the writer is conveying. You are trying to obtain knowledge that you currently do not have. If you allow your own biased opinions to clutter up your mind while you are trying to obtain that knowledge, you will get little benefit from the knowledge the writer is giving to you.
3. Always read a book with a yellow highlight marker in your hand. Use it to highlight sentences, paragraphs and sections that stick out as important to you. This way, you can go back through the book and immediately find all the highlighted areas during your second review.
Telephone Skills
1. Organize your thoughts before making the call. No one appreciates a telephone call from a person who takes forever to get to the point. Garbled requests for information can only have one result – failure. You need to organize your thoughts before making the telephone call so you can get right to the point and resolve the issue. If necessary, write down a list of the questions you need to ask or what information you need to obtain; then refer to it when you make the telephone call.
2. Do not put a caller on hold for longer than 1 minute. If you discover you cannot answer the question or solve the problem during the time the caller is on hold, offer to call them back as soon as you have an answer. Then remember to call them back. Most people will wait for you to call them back if you promised to do so. If you still are unable to get the information to help them within 1 hour after promising to call them back, call them anyway and explain that it will take longer than expected. Then, give the caller an expected wait time for you to get the information or solve the problem.
3. Take notes during the telephone call. When someone calls you, train yourself to write down the name of the person and any other notes pertinent to the conversation. This way, you can refer to the person by name during the rest of the conversation and record important information you will use when you hang up the phone.
4. End the telephone call appropriately. Normally the person who calls should be the one who ends the call. But if the caller continues to talk forever and you need the call to end, be professional. Wait for a pause and say something like: "I am sorry to interrupt but I have another appointment. Perhaps we can talk later but thank you again for calling."
5. Return all your calls promptly. A hectic and demanding schedule is no excuse for failing to return a telephone call. Have you ever tried to reach someone repeatedly by telephone, only to have them call you back several days later and tell you they had been so busy they could not call you back? If so, you can imagine how a customer or client will feel when you do the same to them.
Business Email Communications
1. Use the subject line of an email message to inform. The importance of an email is often determined by the subject line. Keep the subject line brief and specific. Make sure it relates to the subject matter of your email. If not, the receiver might accidentally delete it or mistake your email as spam or an unsolicited advertisement.
2. Treat emails like business letters. It is better to be more formal than casual in business email communications. You want to make a good impression.
3. Include a signature line. Nothing is more annoying than receiving an email from someone you want to contact but they provide no name, title, company, telephone number or website information. Do not rely on people being able to reply to your email as their only means to contact you. Often, email can bounce (due to internet glitches) through no fault of your own and your email is never received.
4. Never shout at people by using uppercase letters. Typing in uppercase letters is considered CYBER SHOUTING. As an alternative use asterisks to emphasize words, such as: Please contact us "no later" than Friday.
5. Skip the fancy decorations. Vivid colors, flashing symbols of bouncing smiley faces (better known as emotions) should never be used in business communications. These types of effects should only be reserved for personal email, not business email.
6. Keep your email very brief. Writing long emails about how you emotionally feel about a situation does not get your email read. But do not be too brief either. Provide the business with all the pertinent facts so they have enough information to look up your records and resolve the issue the first time. However, if your email is longer than 2 paragraphs, pick up the phone and call the company to resolve the issue.
7. Remember that no email is private. Every email you send passes through 1,000s of servers before it is delivered to the recipient. Additionally, every email you send is likely to be achieved on 1,000s of computers who make it a point to back up their customer's email data. If you are angry and exhibit irrational behavior in an email, chances are it will come back to haunt you one day.
8. Avoid mood mail. Email messages that convey strong emotions can be easily misunderstood. Never send an email when you are angry. Take time to cool down, count to 100, then go back and re-read your email and edit it before clicking the Send button.
9. Proof every email before sending it to a business. It pays to check your grammar, spelling and punctuation before clicking the Send button. Getting in a hurry does nothing but cost you more time in the long run.
10. Respect the privacy of others. When you send an email that you also want sent to other people, use the BCC (blind carbon copy) function instead of the CC (carbon copy) function. This way, when the person receives your email, there will not be a long list of other email addres
As management members and business owners we detest dealing with unions in our businesses. Unfortunately, the government has allowed people to collectively bargain for compensation & wages, benefits and terms of employment. This leaves many companies at a loss for an effective labor relations strategy.Unions are on the decline due to the constricting of the U.S. economy and the slowing of the manufacturing sector. Since the union’s traditional base is disappearing they have been seeking new business by unionizing hospitals, food & service workers, hotels, etc. This push by unions to increase business and expand their membership has forced many companies to become less efficient and more costly to manage.In most unionized environments there are four steps in a grievance procedure. The first step is typically handled by the direct supervisor, the second step is handled by the head of the department, the third step is handled by the employee relations or human resource department and the arbitration step is handled by human resources and the executive management team. If the problem is not resolved in a particular step it is moved upward in the process until an arbitrator mediates. At the arbitration level any decision is legally binding.Dealing with a union is not unlike preparing for court. Documentation is far superior to any co
Telephone Skills
1. Organize your thoughts before making the call. No one appreciates a telephone call from a person who takes forever to get to the point. Garbled requests for information can only have one result – failure. You need to organize your thoughts before making the telephone call so you can get right to the point and resolve the issue. If necessary, write down a list of the questions you need to ask or what information you need to obtain; then refer to it when you make the telephone call.
2. Do not put a caller on hold for longer than 1 minute. If you discover you cannot answer the question or solve the problem during the time the caller is on hold, offer to call them back as soon as you have an answer. Then remember to call them back. Most people will wait for you to call them back if you promised to do so. If you still are unable to get the information to help them within 1 hour after promising to call them back, call them anyway and explain that it will take longer than expected. Then, give the caller an expected wait time for you to get the information or solve the problem.
3. Take notes during the telephone call. When someone calls you, train yourself to write down the name of the person and any other notes pertinent to the conversation. This way, you can refer to the person by name during the rest of the conversation and record important information you will use when you hang up the phone.
4. End the telephone call appropriately. Normally the person who calls should be the one who ends the call. But if the caller continues to talk forever and you need the call to end, be professional. Wait for a pause and say something like: "I am sorry to interrupt but I have another appointment. Perhaps we can talk later but thank you again for calling."
5. Return all your calls promptly. A hectic and demanding schedule is no excuse for failing to return a telephone call. Have you ever tried to reach someone repeatedly by telephone, only to have them call you back several days later and tell you they had been so busy they could not call you back? If so, you can imagine how a customer or client will feel when you do the same to them.
Business Email Communications
1. Use the subject line of an email message to inform. The importance of an email is often determined by the subject line. Keep the subject line brief and specific. Make sure it relates to the subject matter of your email. If not, the receiver might accidentally delete it or mistake your email as spam or an unsolicited advertisement.
2. Treat emails like business letters. It is better to be more formal than casual in business email communications. You want to make a good impression.
3. Include a signature line. Nothing is more annoying than receiving an email from someone you want to contact but they provide no name, title, company, telephone number or website information. Do not rely on people being able to reply to your email as their only means to contact you. Often, email can bounce (due to internet glitches) through no fault of your own and your email is never received.
4. Never shout at people by using uppercase letters. Typing in uppercase letters is considered CYBER SHOUTING. As an alternative use asterisks to emphasize words, such as: Please contact us "no later" than Friday.
5. Skip the fancy decorations. Vivid colors, flashing symbols of bouncing smiley faces (better known as emotions) should never be used in business communications. These types of effects should only be reserved for personal email, not business email.
6. Keep your email very brief. Writing long emails about how you emotionally feel about a situation does not get your email read. But do not be too brief either. Provide the business with all the pertinent facts so they have enough information to look up your records and resolve the issue the first time. However, if your email is longer than 2 paragraphs, pick up the phone and call the company to resolve the issue.
7. Remember that no email is private. Every email you send passes through 1,000s of servers before it is delivered to the recipient. Additionally, every email you send is likely to be achieved on 1,000s of computers who make it a point to back up their customer's email data. If you are angry and exhibit irrational behavior in an email, chances are it will come back to haunt you one day.
8. Avoid mood mail. Email messages that convey strong emotions can be easily misunderstood. Never send an email when you are angry. Take time to cool down, count to 100, then go back and re-read your email and edit it before clicking the Send button.
9. Proof every email before sending it to a business. It pays to check your grammar, spelling and punctuation before clicking the Send button. Getting in a hurry does nothing but cost you more time in the long run.
10. Respect the privacy of others. When you send an email that you also want sent to other people, use the BCC (blind carbon copy) function instead of the CC (carbon copy) function. This way, when the person receives your email, there will not be a long list of other email addres
Leisure time is more important than ever before. It is increasingly likely that both partners in a household are working full time; commuting adds to the burden of the daily routine, whether to school or to work. There is also the increasing danger of sedentary occupations, producing the demand for active leisure or ‘recreation’. More working time is spent every year sitting in front of a computer terminal or on the telephone, followed by driving home or sitting in a train. At home, the temptation is greater than ever before to sit in front of the widescreen television, with its superb picture and sound, or to spend hours on the Internet or playing electronic games.To satisfy the demand for activities that break into the sedentary pattern, there is a vast range available both inside and outside the home. In total, the leisure and recreation market as defined by this Market Review involved consumer spending of ?83.93bn in 2004, according to Keynote which gave leisure and recreation an 11.5% share of all UK consumer spending. This share has not been increasing, although the trends for each type of leisure activity vary widely. The largest markets in 2004 were: eating out and drinking out; home viewing, covering both goods and services (television sets, Sky subscriptions, the Licence Fee, etc.); DIY and gardening goods; and gambling (including t
5. Return all your calls promptly. A hectic and demanding schedule is no excuse for failing to return a telephone call. Have you ever tried to reach someone repeatedly by telephone, only to have them call you back several days later and tell you they had been so busy they could not call you back? If so, you can imagine how a customer or client will feel when you do the same to them.
Business Email Communications
1. Use the subject line of an email message to inform. The importance of an email is often determined by the subject line. Keep the subject line brief and specific. Make sure it relates to the subject matter of your email. If not, the receiver might accidentally delete it or mistake your email as spam or an unsolicited advertisement.
2. Treat emails like business letters. It is better to be more formal than casual in business email communications. You want to make a good impression.
3. Include a signature line. Nothing is more annoying than receiving an email from someone you want to contact but they provide no name, title, company, telephone number or website information. Do not rely on people being able to reply to your email as their only means to contact you. Often, email can bounce (due to internet glitches) through no fault of your own and your email is never received.
4. Never shout at people by using uppercase letters. Typing in uppercase letters is considered CYBER SHOUTING. As an alternative use asterisks to emphasize words, such as: Please contact us "no later" than Friday.
5. Skip the fancy decorations. Vivid colors, flashing symbols of bouncing smiley faces (better known as emotions) should never be used in business communications. These types of effects should only be reserved for personal email, not business email.
6. Keep your email very brief. Writing long emails about how you emotionally feel about a situation does not get your email read. But do not be too brief either. Provide the business with all the pertinent facts so they have enough information to look up your records and resolve the issue the first time. However, if your email is longer than 2 paragraphs, pick up the phone and call the company to resolve the issue.
7. Remember that no email is private. Every email you send passes through 1,000s of servers before it is delivered to the recipient. Additionally, every email you send is likely to be achieved on 1,000s of computers who make it a point to back up their customer's email data. If you are angry and exhibit irrational behavior in an email, chances are it will come back to haunt you one day.
8. Avoid mood mail. Email messages that convey strong emotions can be easily misunderstood. Never send an email when you are angry. Take time to cool down, count to 100, then go back and re-read your email and edit it before clicking the Send button.
9. Proof every email before sending it to a business. It pays to check your grammar, spelling and punctuation before clicking the Send button. Getting in a hurry does nothing but cost you more time in the long run.
10. Respect the privacy of others. When you send an email that you also want sent to other people, use the BCC (blind carbon copy) function instead of the CC (carbon copy) function. This way, when the person receives your email, there will not be a long list of other email addres
In a constantly fluctuating business market, it is very important for a business enterprise to get a regular business valuation. Having a current business valuation helps to determine what a company is worth today. Besides, it informs the owner about the financial condition of the firm and assists in quick decisions on buying, selling and merger of businesses.Business valuations are normally prepared by professionals such as business appraisers, business brokers, certified public accountants, financial analysts and economists. Chances of business valuation mistakes are more if business valuation reports are prepared by an inexpert. Mistakes in business valuation reports may affect the accuracy, validity, credibility and reliability of the business appraisal. So, a professional with knowledge, experience and proper accreditations in business valuation must be approached.The use of a business valuation method that is not accepted by courts is a quite common error in the valuation of businesses. This mistake is frequent with appraisers who are unfamiliar with the practice of family law. Discounted future earnings method, acceptable as a valuation method for certain types of businesses, is not used in valuing a professional practice. Hence, discounted future earnings method can be considered as another error.Business valuation mista
6. Keep your email very brief. Writing long emails about how you emotionally feel about a situation does not get your email read. But do not be too brief either. Provide the business with all the pertinent facts so they have enough information to look up your records and resolve the issue the first time. However, if your email is longer than 2 paragraphs, pick up the phone and call the company to resolve the issue.
7. Remember that no email is private. Every email you send passes through 1,000s of servers before it is delivered to the recipient. Additionally, every email you send is likely to be achieved on 1,000s of computers who make it a point to back up their customer's email data. If you are angry and exhibit irrational behavior in an email, chances are it will come back to haunt you one day.
8. Avoid mood mail. Email messages that convey strong emotions can be easily misunderstood. Never send an email when you are angry. Take time to cool down, count to 100, then go back and re-read your email and edit it before clicking the Send button.
9. Proof every email before sending it to a business. It pays to check your grammar, spelling and punctuation before clicking the Send button. Getting in a hurry does nothing but cost you more time in the long run.
10. Respect the privacy of others. When you send an email that you also want sent to other people, use the BCC (blind carbon copy) function instead of the CC (carbon copy) function. This way, when the person receives your email, there will not be a long list of other email addresses at the top; and they don't have to scroll down through the list to get to the email message.
11. Be very cautious when you use the "Reply All" button on your email program. If you receive an email that was sent to a multitude of people, hitting the "Reply All" button will send your reply to everyone. Unless you want this to happen, do not use this feature.
12. Do not be a pest. If you do not receive a response within 24 hours after sending an email, either send a different email explaining why you are following up or pick up the phone and call the company.
13. Never send an attachment unless you have permission to do so. Most email servers today will automatically strip attachments because they can be considered spam. Unless the company has specifically requested that you send an attachment, never send one.
14. Think twice before sending jokes, chain letters or funny messages. Just because you may think something is funny or cute does not mean the person receiving it will feel the same way. In fact, they may even find them insulting. Do not risk your reputation.
15. When posting a response to a message board, remember that your email is forever edged in stone. Many people forget that when they post a message to a message board, that message is archived forever. The main website that archives every web site that has ever been in existence is The Wayback Machine at http://web.archive.org/
I sincerely hope that you have read this entire article and will use it to improve your communication and listening skills. When you do, you will find that your knowledge will increase and you will become a better asset for the attorneys and business associates you communicate with on a daily basis.
Author Contact Info:
Victoria Ring 713Training.Com LLC www.713training.com
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.casualarticles.com/article/2014/casualarticles-How-to-Gain-Knowledge-and-Obtain-Power-in-Business.html">How to Gain Knowledge and Obtain Power in Business</a>
BB link (for phorums):
[url=http://www.casualarticles.com/article/2014/casualarticles-How-to-Gain-Knowledge-and-Obtain-Power-in-Business.html]How to Gain Knowledge and Obtain Power in Business[/url]
Related Articles:
The Core Principles of Budget Planning
Don't Get Scammed Ever Again! - Legit Home Biz Opportunitys!!
Myths About Women and International Business
Bookmark it:
|