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    Why Moms Have the Upper Hand in Debt Collection
    Collecting money is always a touchy issue for anyone, whether it is from someone you loaned it to, or someone who has purchased something from you. Women tend to want to wait, saying such things as, "Oh they will pay", or "Their having a hard time, I am sure they will pay when they can". Some of this is because we are compassionate creatures and some of it is because we will sometimes do anything in our power to avoid conflict or the thought of *gasp* someone not liking us, or thinking we are pushy. Well ladies, when someone owes you money, it is time to be pushy not a push over.If you are a mom, you can be a successful bill collector. In my opinion, if you are a mom, you are superwoman and can do anything you set your mind to. Some of the things moms and bill collectors have in common are:TeachingBeing assertive and firmBeing in charge of the situationone stopped dead. When he recovered enough to tell us what the "this" was, I discovered to my horror that it was obviously something that I had done that had upset him. Appa
    Media Savvy - Media Skills For Rural Women
    The ability to lead, persuade and influence are integral skills for effective leaders. The capability of telling a story that inspires, motivates and informs is an essential part of this process. In an age of convergence in the media and increased scepticism over traditional communication methods, a new breed of leader is emerging that sees the media as an opportunity and not a threat. They use the media in a pro-active way to build their community or organisation's image, reputation and identity.Business Review Weekly's cover story "Future Leaders" editorial reported "new chief executives must have better presentation skills, for they will be required to perform in the electronic and printed media. Poor presentation will be perceived as a weakness in leadership, and arrogance or condescending attitudes will only be tolerated while the company is on top," (BRW December 14, 1998 P
    I well remember as a young bank clerk many years ago, sitting at my desk one morning. Around me were the sounds of hustle and bustle of a busy office – people were sipping their coffee (in those days it was instant!) opening the mail (ah, for the days before email!) and telling of the events of last evening or their trip to work that morning. As a morning person, it was my best time of the day when I was at my most positive, creative and effective best, so I had my head down and bum up. Time later for relaxing. Suddenly, the air was split with an earth shattering yell. My usually very quiet, reserved manager, had come out of his office, red in the face and yelling "Who did this?" Everyone stopped dead. When he recovered enough to tell us what the "this" was, I discovered to my horror that it was obviously something that I had done that had upset him. Appa
    Tips For Establishing Business Credit Fast
    Borrowing from the SBABorrowing money is one of the most common sources of funding for a small business, but obtaining a loan isn't always easy. Before you approach your banker for a loan, it is a good idea to understand as much as you can about the factors the bank will evaluate when they consider your loan. This discussion outlines some of the key factors a bank uses to analyze a potential borrower. Also included is a self-assessment checklist at the end of this section for you to complete.Key Points to ConsiderSome of the key points your banker will review:1. Ability/Capacity to RepayThe ability to repay must be justified in your loan package. Banks want to see two sources of repayment - cash flow from the business, plus a secondary source such as collateral. In order to analyze the cash flow of the business, the lender will review
    eir coffee (in those days it was instant!) opening the mail (ah, for the days before email!) and telling of the events of last evening or their trip to work that morning. As a morning person, it was my best time of the day when I was at my most positive, creative and effective best, so I had my head down and bum up. Time later for relaxing. Suddenly, the air was split with an earth shattering yell. My usually very quiet, reserved manager, had come out of his office, red in the face and yelling "Who did this?" Everyone stopped dead. When he recovered enough to tell us what the "this" was, I discovered to my horror that it was obviously something that I had done that had upset him. Appa
    The Seven Deadly Business Mistakes
    If business isn't going too well you must ask yourself if you are guilty of making one the Seven Deadly Business Mistakes! If you haven't started your business yet, consider what follows - your new commandments.1. Are you caught in a Paradigm?A paradigm is an example or model. Are you so inflexible that you can't escape your original business plan? Is this causing you to miss valuable opportunities? Keep your mind open and always seek new ideas that could potentially bring greater success your way. Just because doing business a specific way worked well for someone else, doesn't mean it's right for you. If the plan isn't working, change it until it does. 2. What? You don't even have a business plan? No marketing plan either?Developing a business plan helps you to set realistic goals. Your marketing plan is an integral element of your plan. Without studying the man
    a morning person, it was my best time of the day when I was at my most positive, creative and effective best, so I had my head down and bum up. Time later for relaxing. Suddenly, the air was split with an earth shattering yell. My usually very quiet, reserved manager, had come out of his office, red in the face and yelling "Who did this?" Everyone stopped dead. When he recovered enough to tell us what the "this" was, I discovered to my horror that it was obviously something that I had done that had upset him. Appa
    A New Way To Handle Complaints, Or Is It?
    What a lot of money we have been wasting on dealing with customer complaints.Instead of dealing with them and attempting to satisfy the customer we should create a process that makes complaining so difficult then when customers complain they get such a huge negative experience and never receive any satisfaction.They will think very hard before they complain again.This approach is working already.Fifteen Years ago I moved up to the West Coast of Scotland. After three years of the Highlands I decided to make it my permanent home and settled down to live in the most beautiful imaginable spot on the shores of Loch Long.In the mornings I would lie in bed and listen to the radio, gently smiling at the all the roads in England that were listed almost daily as the announcer plunged again and again through the litany of names that spelled delays and frustratio
    enly, the air was split with an earth shattering yell. My usually very quiet, reserved manager, had come out of his office, red in the face and yelling "Who did this?" Everyone stopped dead. When he recovered enough to tell us what the "this" was, I discovered to my horror that it was obviously something that I had done that had upset him. Appa
    Three Easier-Than-We-Make-'Em Steps to Success in Life and Business
    Advice.Aren't you just sick of it already?Everyone wants you to succeed in achieving the life and business of your dreams, and they all claim to have the key to getting there.Only problem is, everyone's advice is different.Melanie 'The Entrepreneur's Success Coach' Strick says you need to create Unstoppable Goals.Adam 'The Marketing Mentor' Urbanski says you need a marketing action plan.Andy 'The Original Blogging Evangelist' Wibbels says you need a blog.Alexandria 'The Ezine Queen' Brown says you need an ezine.James 'America's Hottest Young Speaker' Malinchak says you need to get into public speaking.Lorrie 'Red Hot Copy' Morgan-Ferrero says you need savvy copywriting skills.And so on...and so on...Now, here's the funny thing: They're all right. All of them!Each one of them has a perfectly valid, legiti
    one stopped dead. When he recovered enough to tell us what the "this" was, I discovered to my horror that it was obviously something that I had done that had upset him. Apparently, I had made a blunder that would impact one of our best customers most unfavourably. I very tentatively, put my hand up "Mm, mm, mm, me, Sir", I managed to stammer. "Into my office, now!" he replied.

    By the time we had both sat down in his office, he had recovered his composure somewhat. To my great surprise, he started the conversation with "Bob, I really appreciate your honesty in admitting to this mistake. I am very disappointed that it has happened, but with some luck, we can probably correct it. Thank you for owning up to your mistake so readily".

    That experience for me was bitter sweet and obviously long lasting. It certainly had a major impact on my later mode

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