Salary Negotiation: How To Earn More Money and Respect From Your Employer
Despite how important fair pay is to most of us, effective salary negotiation is an often misunderstood and avoided topic. Current research indicates the average duration of a position today is 3.8 years. Over the lifespan of your career, how well you negotiate raises or starting pay will have an enormous cumulative effect on the quality of your life.So why does this skill remain elusive for many career professionals?Most of us do thorough research and prepare ex

Cracking Da Media Code
With the international movie based on Dan Brown's book The Da Vinci Code breaking box office records around the world, its time to look into the secret world of the media.How do you crack Da Media Code and get your message across clearly and consistently in the media.Well, for some the media represents a secret sect to be feared or revered.In reality, the media are a group of dedicated professionals just doing their job of keeping the community informed.There are around ten audio conferencing service providers in the Australian market, three years ago there was a great deal of difference between them. Now it is not so easy to spot the difference. The following looks at the main areas to consider when selecting a conferencing service provider. Conferencing Service Provider = CSP

Product Suite
Most conference calls now take place using on-demand services because it is the most convenient and cheapest way to meet. All CSPs provide this.
There are some small differences between providers but they are so small that 99% of users will be able to use any service. They are pretty much interchangeable.

CSPs all have long lists of features but the reality is that few users utilise anything beyond muting a line, playing back the names of the attendees and locking the meeting.

A few years ago operator managed was an important service but is now offered by fewer CSPs. It's use is really limited to people who can afford to pay a premium over automated services or have really big meetings.

Support
When it comes to support, the biggest factor is the type of conferencing platform used and where it is located.

Good service provi

cting a conferencing service provider. Conferencing Service Provider = CSP

Product Suite
Most conference calls now take place using on-demand services because it is the most convenient and cheapest way to meet. All CSPs provide this.
There are some small differences between providers but they are so small that 99% of users will be able to use any service. They are pretty much interchangeable.

CSPs all have long lists of features but the reality is that few users utilise anything beyond muting a line, playing back the names of the attendees and locking the meeting.

A few years ago operator managed was an important service but is now offered by fewer CSPs. It's use is really limited to people who can afford to pay a premium over automated services or have really big meetings.

Support
When it comes to support, the biggest factor is the type of conferencing platform used and where it is located.

Good service provi

vide this.
There are some small differences between providers but they are so small that 99% of users will be able to use any service. They are pretty much interchangeable.

CSPs all have long lists of features but the reality is that few users utilise anything beyond muting a line, playing back the names of the attendees and locking the meeting.

A few years ago operator managed was an important service but is now offered by fewer CSPs. It's use is really limited to people who can afford to pay a premium over automated services or have really big meetings.

Support
When it comes to support, the biggest factor is the type of conferencing platform used and where it is located.

Good service provi

rs utilise anything beyond muting a line, playing back the names of the attendees and locking the meeting.

A few years ago operator managed was an important service but is now offered by fewer CSPs. It's use is really limited to people who can afford to pay a premium over automated services or have really big meetings.

Support
When it comes to support, the biggest factor is the type of conferencing platform used and where it is located.

Good service provi

ford to pay a premium over automated services or have really big meetings.

Support
When it comes to support, the biggest factor is the type of conferencing platform used and where it is located.

Good service providers use extremely reliable platforms made by a small number of manufacturers. You should expect to hear one of these names, Avaya, Compunetix, Polycom, Presscom, Spectel or Voyant. If you don’t, the CSP is probably using less reliable equipment.

To provide the maximum level of redundancy a conferencing platform should to be co-located with a telephone company’s voice switch/exchange. So in Australia look for names like: Telstra, Optus, Macquarie Telecom, Primus, MCI/Verizon or AAPT.

These are basic facts for the conferencing sales person, you can probably draw your own conclusions if they cannot provide an instant answer.

What Kind of Support Do They Offer?
The very least a customer should expect is that there is a speedy response to an enquiry, service issue or account query. If there are service issues they should be addressed and resolved as quickly as possible. The person dealing with any of these should be readily available and knowledgeable.