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Casual Articles - Good Questions, good Answers; Bad Questions, Bad Replies
When Bad Things Happen to Good Customers ns that tend to be limiting, and there are certain types of questions that tend to be empowering.Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong. - Donald Porter V.P., British AirwaysMARK is a local celebrity in his city. When his “big sister” and her husband visit, Mark likes to treat them to dinner in a fancy, lavish five star restaurant. On one occasion, upon arriving at the restaurant of choice, Mark and his family learned there were no reservations in his name. He calmly asked, “Well, what are we going to do fix this? I’m sure there’s something your manager can do.”The ma?tre d' returned with the manager, who apologized for the error and assured Mark they would resolve the situation at once. Meanwhile, the ma?tre d’ went to several tables and explained to each diner that the restaurant had misplaced a reservation and asked if they would mind helping by allowing their table to be slightly First of all always try to ask open questions. What is an open question? Basically, an open question is a question that cannot be answered with yes or no. Open questions help a conversation going on, be it with yourself or with others. Here are some open questions and its closed equivalent. "Do you like soccer?" "Yes." Better is "What do you think about soccer?" Now there's something to say. "Are you guilty?" "Nope." "How can't you convince me you are not guilty?" Now you are in trouble. -By the way, that is an example on how to imply the napolean law on others. You don't know what the napolean law is? "You are guilty unless you proof your innocence". I t Dealing With Office Distractions, Part Two - Unnecessary Work I'm convinced that asking the right questions is one of the most important skills you need to become a successful business person. Questions have the power to direct you or to distort you. The right kind of questions will direct you to success the wrong kind of questions will direct you to bankruptcy.Dealing with Office Distractions, Part TwoUnnecessary WorkUnnecessary work is a silent productivity killer in the office environment. By unnecessary I don't mean that the work should never be done, but rather more important work should take precedent. These tasks are the small things, the "zero" time activities that can consume your work day if left unchecked. Some examples that come to mind include dealing with email, attending meetings and battling with common office applications.There are three simple things that you can do to combat time leaching activities.1. Get DisciplinedEmail encroaching on your day? Here's a simple solution.... Stop checking it. Yes, you heard me right, stop checking your email. You can't read or reply to something you have never opened. Now before you jump into the antisocial deep Let me ask you a question, have you ever realized how often people ask questions? Why is that the case? Well, we usually ask questions when we need an answer. And we usually need answers when we want to make a decision. Every decision-making process can be described as a process of questions and answers.Our brain constantly asks questions. Every single moment our brain evaluates. It evaluates every situation asking two basic questions. Does what happens mean pain or pleasure and, if it means pain, how can I avoid it? Given we allow ourselves to look at our brain as a part of us, we constantly ask questions and make decisions based on the answers. Some of the questions we ask our brain are little bit more complex but nevertheless our brain is used to give answers. In fact,it will come always up with an answer. What ever you ask yourself you will get an answer. Even if you get the answer " I don't know". I want you to think a little bit about this. It pretty much shows what I mean when I say that we are in control about our brain. If some part of my brain, usually named the conscious, asks a question, some other part of the brain, usually named the unconscious, always comes up with an answer. Isn't that a fascinating experience? Whatever you ask yourself, your brain will deliver an answer. Ask and ye shall get an answer. If you ask yourself " why do I always fail?", you can be sure your brain comes up with an answer. It will look inside all the memories you have if there is some kind of pattern that could explain why you always fail. If you're lucky, your brain comes up with another question like " how do you know you will always fail?" But most of the time, especially if our brain is not trained to talk back, it will come up with the best reason it can find why you fail. The problem is that your question implies a fact that is wrong. You do not always fail, in fact failing is a generalization, something that means different things to different people. Because your brain is so obedient to you (you control it through your questions), it comes up with an answer, even if the answer is less than validated or simply wrong. If you ask yoursself "Why am I not successful" your brain is not going to question that belief of yours. It simply looks for an answer. If you ask yourself "Why am I so ugly" your brain does not try to convince you that you are beautiful or starts a philosophical dialog about beauty. It just comes up with an answer; like "because you eat to much", or something similar. Asking the wrong questions can really be devastating. Can you see what I mean when I state that good questions are so important for success? If you ask yourself the wrong questions you get an answer, but you get the wrong answer. You get an answer that limits you rather than empowers you. There are certain types of questions that tend to be limiting, and there are certain types of questions that tend to be empowering. First of all always try to ask open questions. What is an open question? Basically, an open question is a question that cannot be answered with yes or no. Open questions help a conversation going on, be it with yourself or with others. Here are some open questions and its closed equivalent. "Do you like soccer?" "Yes." Better is "What do you think about soccer?" Now there's something to say. "Are you guilty?" "Nope." "How can't you convince me you are not guilty?" Now you are in trouble. -By the way, that is an example on how to imply the napolean law on others. You don't know what the napolean law is? "You are guilty unless you proof your innocence". I th A Cheap and Effective Way for Marketing and Advertising a Business t means pain, how can I avoid it? Given we allow ourselves to look at our brain as a part of us, we constantly ask questions and make decisions based on the answers.Have you started your new business? Now, this is the main question how will you get customer that purchase from your shop or know about your product. There are hundreds of different ways you can sell or advertise your product. But all some are very expensive and some are cheap but useless. Now I am going to give you brief idea about one important, less expensive, effective and eye catching technique that will raise your business selling to the position that you expect.Now tell me which is the most common thing that people want in office, at home, at school, at college, in exam, etc. of course a PEN. Have you ever thought that a single pen can used as a marketing person that go door to door and hand to hand and advertise your product. This is the simplest way and initial way to make your product famous.This pen is called Promotional Pen, Logo Pen, Pr Some of the questions we ask our brain are little bit more complex but nevertheless our brain is used to give answers. In fact,it will come always up with an answer. What ever you ask yourself you will get an answer. Even if you get the answer " I don't know". I want you to think a little bit about this. It pretty much shows what I mean when I say that we are in control about our brain. If some part of my brain, usually named the conscious, asks a question, some other part of the brain, usually named the unconscious, always comes up with an answer. Isn't that a fascinating experience? Whatever you ask yourself, your brain will deliver an answer. Ask and ye shall get an answer. If you ask yourself " why do I always fail?", you can be sure your brain comes up with an answer. It will look inside all the memories you have if there is some kind of pattern that could explain why you always fail. If you're lucky, your brain comes up with another question like " how do you know you will always fail?" But most of the time, especially if our brain is not trained to talk back, it will come up with the best reason it can find why you fail. The problem is that your question implies a fact that is wrong. You do not always fail, in fact failing is a generalization, something that means different things to different people. Because your brain is so obedient to you (you control it through your questions), it comes up with an answer, even if the answer is less than validated or simply wrong. If you ask yoursself "Why am I not successful" your brain is not going to question that belief of yours. It simply looks for an answer. If you ask yourself "Why am I so ugly" your brain does not try to convince you that you are beautiful or starts a philosophical dialog about beauty. It just comes up with an answer; like "because you eat to much", or something similar. Asking the wrong questions can really be devastating. Can you see what I mean when I state that good questions are so important for success? If you ask yourself the wrong questions you get an answer, but you get the wrong answer. You get an answer that limits you rather than empowers you. There are certain types of questions that tend to be limiting, and there are certain types of questions that tend to be empowering. First of all always try to ask open questions. What is an open question? Basically, an open question is a question that cannot be answered with yes or no. Open questions help a conversation going on, be it with yourself or with others. Here are some open questions and its closed equivalent. "Do you like soccer?" "Yes." Better is "What do you think about soccer?" Now there's something to say. "Are you guilty?" "Nope." "How can't you convince me you are not guilty?" Now you are in trouble. -By the way, that is an example on how to imply the napolean law on others. You don't know what the napolean law is? "You are guilty unless you proof your innocence". I t Federal Background Checks in will deliver an answer. Ask and ye shall get an answer.Federal and state directives require that background checks be performed for certain jobs. For example, most states necessitate criminal background checks for anyone who works with children, the elderly, or disabled. Many state and federal government jobs insist on a background check, and depending on the kind of job, may require an extensive investigation for a security approval. A background check provides a person with an opportunity to substantiate information offered by their candidate.The federal government takes a long time to decide whether to grant U.S. residency to some legal immigrants. This often grants the applicants numerous temporary benefits before all background checks are done, leaving the country vulnerable to security risks. In order to prevent this quick and effective background checks have become extremely vital and important. Federal If you ask yourself " why do I always fail?", you can be sure your brain comes up with an answer. It will look inside all the memories you have if there is some kind of pattern that could explain why you always fail. If you're lucky, your brain comes up with another question like " how do you know you will always fail?" But most of the time, especially if our brain is not trained to talk back, it will come up with the best reason it can find why you fail. The problem is that your question implies a fact that is wrong. You do not always fail, in fact failing is a generalization, something that means different things to different people. Because your brain is so obedient to you (you control it through your questions), it comes up with an answer, even if the answer is less than validated or simply wrong. If you ask yoursself "Why am I not successful" your brain is not going to question that belief of yours. It simply looks for an answer. If you ask yourself "Why am I so ugly" your brain does not try to convince you that you are beautiful or starts a philosophical dialog about beauty. It just comes up with an answer; like "because you eat to much", or something similar. Asking the wrong questions can really be devastating. Can you see what I mean when I state that good questions are so important for success? If you ask yourself the wrong questions you get an answer, but you get the wrong answer. You get an answer that limits you rather than empowers you. There are certain types of questions that tend to be limiting, and there are certain types of questions that tend to be empowering. First of all always try to ask open questions. What is an open question? Basically, an open question is a question that cannot be answered with yes or no. Open questions help a conversation going on, be it with yourself or with others. Here are some open questions and its closed equivalent. "Do you like soccer?" "Yes." Better is "What do you think about soccer?" Now there's something to say. "Are you guilty?" "Nope." "How can't you convince me you are not guilty?" Now you are in trouble. -By the way, that is an example on how to imply the napolean law on others. You don't know what the napolean law is? "You are guilty unless you proof your innocence". I t Tips On Writing a Successful Ad comes up with an answer, even if the answer is less than validated or simply wrong.When knowledge is based on truth it is powerful!When it is critical knowledge, its presence can drive our success, while its absence may contribute to our failure. I will attempt to convey in this report some useful and practical knowledge about how to write awesome ads for the World Wide Web. It is my sincere belief that; if you act upon the suggestions that will be presented here, you may well be taking steps which will give your ad greater pulling power.Web advertising takes many forms; web pages, classified ads, e-mail responses, news group postings, and even your signature file. No matter which form you employ unless your advertising is seen, nothing is sold. Being seen is of key importance.However, a less considered but equally important factor is your viewing audience. Disregarding your audience results in the problem of "selling air c If you ask yoursself "Why am I not successful" your brain is not going to question that belief of yours. It simply looks for an answer. If you ask yourself "Why am I so ugly" your brain does not try to convince you that you are beautiful or starts a philosophical dialog about beauty. It just comes up with an answer; like "because you eat to much", or something similar. Asking the wrong questions can really be devastating. Can you see what I mean when I state that good questions are so important for success? If you ask yourself the wrong questions you get an answer, but you get the wrong answer. You get an answer that limits you rather than empowers you. There are certain types of questions that tend to be limiting, and there are certain types of questions that tend to be empowering. First of all always try to ask open questions. What is an open question? Basically, an open question is a question that cannot be answered with yes or no. Open questions help a conversation going on, be it with yourself or with others. Here are some open questions and its closed equivalent. "Do you like soccer?" "Yes." Better is "What do you think about soccer?" Now there's something to say. "Are you guilty?" "Nope." "How can't you convince me you are not guilty?" Now you are in trouble. -By the way, that is an example on how to imply the napolean law on others. You don't know what the napolean law is? "You are guilty unless you proof your innocence". I t The Etiquette of Advertising Business Gifts ns that tend to be limiting, and there are certain types of questions that tend to be empowering.Giving gifts to your customers is a long-established way of advertising your business while showing your appreciation for their trade. Advertising business gifts run the range from imprinted key rings and rulers to expensive leather portfolios and laptop cases. Both inexpensive and exclusive executive gifts have their proper place, and choosing the right advertising business gift can leave the gift recipient feeling warm and receptive about your company.There are some rules of thumb to keep in mind when choosing your advertising business gifts. One of the more important is the 80/20 rule – 80% of your business comes from 20% of your customers. That 20% should get special handling when it comes to gift-giving time, and there are many opportunities for giving gifts that show your appreciation of their trade. Among the occasions you might send a gift to your First of all always try to ask open questions. What is an open question? Basically, an open question is a question that cannot be answered with yes or no. Open questions help a conversation going on, be it with yourself or with others. Here are some open questions and its closed equivalent. "Do you like soccer?" "Yes." Better is "What do you think about soccer?" Now there's something to say. "Are you guilty?" "Nope." "How can't you convince me you are not guilty?" Now you are in trouble. -By the way, that is an example on how to imply the napolean law on others. You don't know what the napolean law is? "You are guilty unless you proof your innocence". I think you've got the point. If you want to have a conversation, a dialog, whether with yourself or others try to ask open questions. When it comes to decisions there is a set of questions that quickly lead into trouble. These are the questions that start with the word "why". Why-questions ask for a cause and answers of why-questions usually evoke the word 'because (be-cause)' in the answer. "Why did hit your head against the wall?" "Because I was paying no attention." "Why are all against me?" "Because you are a to weak to respond" "Why is everybody successful but me?" "Because you are illiterate." Got the pattern here? Why questions ask for a cause. The problem is twofold. First, knowing the cause of a problem is not the solution but only tells you something about the past. Second, because your brain wants to come up with an answer, the cause it presents you might be less than right and heavily shaped by your beliefs rather than facts. If you really seek trouble, go for why-questions. They are great for supervisors as well. "Why is that letter still not written?", "Why are you always late?", "Why is the coffee machine broken". All these questions have the potential to start a nice little conflict. Let's try to rephrase them in a way to open solutions. "What has to happen to get that letter out by today?" Great, now we have opened the question to look for a path to success. "You could have someone else write it", "You could have someone else type in those numbers, so I am free to write it", "You could brew your coffee by yourself, so I have time to write it" and the list can be expanded on and on. You see how asking different questions get different results? If you want to start an empowering thought process that has the power to change things, ask questions that start with the word how or what. Not "Why didn't we meet the revenue goal last year?", but "How can we ensure we meet the revenue goal this year?". Not "Why do i never succeed?", but "What has to happen for me to feel I am a success?" You can see how the how- and what-questions all of a sudden turn the focus from the past, which is gone anyway, to the future, the solution. Powerful questions are always focused on the future, the process, the outcome. Limiting questions are always focused on the past. Start asking yourself and others powerful questions and you get answers that shape the future the way you want it. Keep going to ask limiting questions and you stay where you always been. Let me ask you a question? What would it take for you to start changing now? This article may published freely only in its whole including all appendices. © 2005 by Norbert Haag A complimentary copy of any newsletter or a link to the site where the article is posted is greatly appreciated. Online Business Coach (http://www.onlinebusinesscoach.com)
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