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  • Casual Articles - Oil Change Guys History; Part III

    Old Hiring Foxes vs. The Hedgehogs
    You are about to compete for the best people again. The recovery is happening. Labor statistics indicate over 280,000 new jobs were created in the U.S. last May. Is your company's hiring process a competitive weapon-or a ball and chain? If you're not sure, here are some places to look:1. You abdicate hiring responsibility to an HR person or executive recruiter. That's their job, right? Wrong. The job of HR is a support and advisory role. The role of a recruiter is to help you build a stronger pipeline of available candidates and advise you on key hires. For key positions, take a proactive role and implement a recruiting and interviewing process.One software client of mine once relied on HR to design their job descriptions. For years, they attracted people with the right education and skills for op
    d put on our insignia. Also with this deal they would guarantee financing and training all for about 30% mark-up. However Mr. Winslow was concerned because Location Lube had their own brand and any innovations such as patented oil additives, customization or marketing techniques would be given to all the Location Lube "Biz Op" customers and thus fall into competitors hands. Lance was also worried that the Location Lube website had earnings claims on it that could not be substantiated and therefore for a franchise company it might be considered a violation of FTC laws, and by that time Mr. Winslow had, had just about enough BS from that agency. Location Lube did not have to follow franchise law as they were a Business Opportunity and under a different set of laws entirely.

    Still looking for the per

    Customer Service in the Bottled Water Business
    Almost every company talks at length about customer service and the need for excellence in satisfying the needs of its customers but very few put that talk into action. This is particularly true in the bottled water business.The bottled water industry service a wide customer base with each company in the industry servicing many individual customers. The industry is characterized by a small number of very large firms and a large number of relatively small players with specific geographic niches. But all bottled water providers share the need for customer service.The Nature of the Business:The bottled water business consists of the manufacturing and delivery of spring or purified water in small packages and larger containers such as 5 gallon bottles. The product is delivered in company own
    Studying the history of franchise companies is interesting is watching all the ways they grew and all the partnerships, vendors and mergers along the way. It is a myriad of deals and team building, which makes it all possible. Continuing Part III of the saga:

    Mr. Winslow offered to buy an Oil Change Company out of Tampa Florida, a franchise system, with only three franchisees, one of which was in a market we also serviced with our Car Wash Guys Franchise in Jacksonville, FL. The Jacksonville franchisee of the Mister Mobile On-site Oil Change Company was not doing so hot and we knew we could fix that, since we had tons of contacts there and were already kicking the crap out of our competition FleetWash in Gainesville, Tallahassee and Jacksonville. We figured we could buy the company, hire back the founder in Tampa for training and fix the customer base issue in Jacksonville.

    Unfortunately the founder of that company Mister Mobile On-site Oil Company, Dave Hendelson, did not want to work anymore and wanted to retire and coming to terms on the price of the franchise system was another issue. Meanwhile we learned that the Owner of the Tampa Franchise On-Site Oil Change was a former franchisee who never paid royalties and the former Franchisor who went out of business was suing him for stealing the proprietary rights of the system. So defending that lawsuit would have to be figured into the price as well as taking over many leased vehicles which were financed by sleazy leasing companies and had left the owner upside down in payment to value ratios. A prefect scenario ruined by litigation and bad fiscal policy. Mr. Winslow was getting a little upset at this point as many of the current franchisees of Car Wash Guys, www.carwashguys.com were asking to add on these services.

    Lance was determined not to give up knowing the market potential and also studying the needs of future Hydrogen Cell and Electric Hybrid Cars, which would be needing other services such as special filters, capacitors and carbon tipped injector nozzles, which are wearable parts too. Knowing this Lance contacted Oil Butler for a possible acquisition only to find out that they knew what their company was worth and would only be interested in the case of a large sum proposal. They were right not to want to sell as they were doing quite well in that market indeed.

    In fact as he learned more, Mr. Winslow became more excited at the potential and lack of organized competition. Many of the original Oil Butler Franchisees had gone out of business. Which was typical of low cost franchises were the buyers did not take the businesses as seriously due to the small investment. Such issues were prevalent during the high-flying 90's with other companies such as Decorating Den. But Oil Butler had an extremely good program. Oil Butler had a good deal for a franchisee who wanted to save a little money and get into their own business, with dedication it works. Oil Butler is such a low cost franchise it is a very low risk opportunity for many people and we actually recommend it for those who cannot afford our franchise.

    Lance then contacted Location Lube who offered to customize their units to Oil Change Guys Corporate Yellow and put on our insignia. Also with this deal they would guarantee financing and training all for about 30% mark-up. However Mr. Winslow was concerned because Location Lube had their own brand and any innovations such as patented oil additives, customization or marketing techniques would be given to all the Location Lube "Biz Op" customers and thus fall into competitors hands. Lance was also worried that the Location Lube website had earnings claims on it that could not be substantiated and therefore for a franchise company it might be considered a violation of FTC laws, and by that time Mr. Winslow had, had just about enough BS from that agency. Location Lube did not have to follow franchise law as they were a Business Opportunity and under a different set of laws entirely.

    Still looking for the perf

    How to Create a Proven Business Plan For Starting a Restaurant
    Starting a restaurant is a complicated and time consuming venture that requires a lot of organization, patience and careful planning. The best way to go into the process to give yourself the greatest chance of success is to have a well thought out business plan to work from to keep you on track, on budget and in the right frame of mind.Before you do anything else, you should put together at least the framework of your plan to make sure you understand the challenges you will face and the hurdles you will have to overcome to get to the point where you can open your doors to a hungry and appreciative public.Your business plan will need to address such things as the planned menu, the operations, the staffing, the location and the management team, among many other aspects of the business. The best, and
    founder in Tampa for training and fix the customer base issue in Jacksonville.

    Unfortunately the founder of that company Mister Mobile On-site Oil Company, Dave Hendelson, did not want to work anymore and wanted to retire and coming to terms on the price of the franchise system was another issue. Meanwhile we learned that the Owner of the Tampa Franchise On-Site Oil Change was a former franchisee who never paid royalties and the former Franchisor who went out of business was suing him for stealing the proprietary rights of the system. So defending that lawsuit would have to be figured into the price as well as taking over many leased vehicles which were financed by sleazy leasing companies and had left the owner upside down in payment to value ratios. A prefect scenario ruined by litigation and bad fiscal policy. Mr. Winslow was getting a little upset at this point as many of the current franchisees of Car Wash Guys, www.carwashguys.com were asking to add on these services.

    Lance was determined not to give up knowing the market potential and also studying the needs of future Hydrogen Cell and Electric Hybrid Cars, which would be needing other services such as special filters, capacitors and carbon tipped injector nozzles, which are wearable parts too. Knowing this Lance contacted Oil Butler for a possible acquisition only to find out that they knew what their company was worth and would only be interested in the case of a large sum proposal. They were right not to want to sell as they were doing quite well in that market indeed.

    In fact as he learned more, Mr. Winslow became more excited at the potential and lack of organized competition. Many of the original Oil Butler Franchisees had gone out of business. Which was typical of low cost franchises were the buyers did not take the businesses as seriously due to the small investment. Such issues were prevalent during the high-flying 90's with other companies such as Decorating Den. But Oil Butler had an extremely good program. Oil Butler had a good deal for a franchisee who wanted to save a little money and get into their own business, with dedication it works. Oil Butler is such a low cost franchise it is a very low risk opportunity for many people and we actually recommend it for those who cannot afford our franchise.

    Lance then contacted Location Lube who offered to customize their units to Oil Change Guys Corporate Yellow and put on our insignia. Also with this deal they would guarantee financing and training all for about 30% mark-up. However Mr. Winslow was concerned because Location Lube had their own brand and any innovations such as patented oil additives, customization or marketing techniques would be given to all the Location Lube "Biz Op" customers and thus fall into competitors hands. Lance was also worried that the Location Lube website had earnings claims on it that could not be substantiated and therefore for a franchise company it might be considered a violation of FTC laws, and by that time Mr. Winslow had, had just about enough BS from that agency. Location Lube did not have to follow franchise law as they were a Business Opportunity and under a different set of laws entirely.

    Still looking for the per

    Hurricane Katrina, Death, and a Different Type of Entrepreneurship
    I’ve seen terrible images today on the television and internet—bodies of the elderly and infants floating in attics, buildings collapsing, seals washing up in the middle of highways. All I can say is that our thoughts go out to those in New Orleans, Gulfport and surrounding areas in this sad time. We will keep the people who have been hurt or passed away and those who were close to them in our prayers today and in the weeks to come.From the reports I’ve read, tens of thousands were unable to evacuate. 20,000 fled to the Superdome before unsanitary conditions, sweltering heat, high tensions, four deaths, and a broken roof forced officials to begin transferring these refugees to the Houston Astrodome yesterday. Looting has become rampant, the New Orleans mayor has said thousands may have lost their lives,
    d fiscal policy. Mr. Winslow was getting a little upset at this point as many of the current franchisees of Car Wash Guys, www.carwashguys.com were asking to add on these services.

    Lance was determined not to give up knowing the market potential and also studying the needs of future Hydrogen Cell and Electric Hybrid Cars, which would be needing other services such as special filters, capacitors and carbon tipped injector nozzles, which are wearable parts too. Knowing this Lance contacted Oil Butler for a possible acquisition only to find out that they knew what their company was worth and would only be interested in the case of a large sum proposal. They were right not to want to sell as they were doing quite well in that market indeed.

    In fact as he learned more, Mr. Winslow became more excited at the potential and lack of organized competition. Many of the original Oil Butler Franchisees had gone out of business. Which was typical of low cost franchises were the buyers did not take the businesses as seriously due to the small investment. Such issues were prevalent during the high-flying 90's with other companies such as Decorating Den. But Oil Butler had an extremely good program. Oil Butler had a good deal for a franchisee who wanted to save a little money and get into their own business, with dedication it works. Oil Butler is such a low cost franchise it is a very low risk opportunity for many people and we actually recommend it for those who cannot afford our franchise.

    Lance then contacted Location Lube who offered to customize their units to Oil Change Guys Corporate Yellow and put on our insignia. Also with this deal they would guarantee financing and training all for about 30% mark-up. However Mr. Winslow was concerned because Location Lube had their own brand and any innovations such as patented oil additives, customization or marketing techniques would be given to all the Location Lube "Biz Op" customers and thus fall into competitors hands. Lance was also worried that the Location Lube website had earnings claims on it that could not be substantiated and therefore for a franchise company it might be considered a violation of FTC laws, and by that time Mr. Winslow had, had just about enough BS from that agency. Location Lube did not have to follow franchise law as they were a Business Opportunity and under a different set of laws entirely.

    Still looking for the per

    Wholesale Distributors Finding a New Retail Market on the Internet
    Companies that traditionally wholesale their goods to commercial markets are finding a niche in retail sales, selling their wares to individuals over the Internet. Sales of goods ranging from designer jewelry to gourmet coffees are perfect for the Internet. Items that might not be able to support a brick and mortar store, with its need for regular hours, an ever-present sales staff, and lots of inventory, can easily be operated as a sideline by a wholesaler. Software that creates a retail website with online credit and debit card capability is easily accessible and not that expensive; predesigned templates make it easy to give the website a unique and professional look.One jewelry wholesaler lives in rural New Hampshire and wholesales her jewelry to customers all over the Eastern Seaboard. She recently d
    ted at the potential and lack of organized competition. Many of the original Oil Butler Franchisees had gone out of business. Which was typical of low cost franchises were the buyers did not take the businesses as seriously due to the small investment. Such issues were prevalent during the high-flying 90's with other companies such as Decorating Den. But Oil Butler had an extremely good program. Oil Butler had a good deal for a franchisee who wanted to save a little money and get into their own business, with dedication it works. Oil Butler is such a low cost franchise it is a very low risk opportunity for many people and we actually recommend it for those who cannot afford our franchise.

    Lance then contacted Location Lube who offered to customize their units to Oil Change Guys Corporate Yellow and put on our insignia. Also with this deal they would guarantee financing and training all for about 30% mark-up. However Mr. Winslow was concerned because Location Lube had their own brand and any innovations such as patented oil additives, customization or marketing techniques would be given to all the Location Lube "Biz Op" customers and thus fall into competitors hands. Lance was also worried that the Location Lube website had earnings claims on it that could not be substantiated and therefore for a franchise company it might be considered a violation of FTC laws, and by that time Mr. Winslow had, had just about enough BS from that agency. Location Lube did not have to follow franchise law as they were a Business Opportunity and under a different set of laws entirely.

    Still looking for the per

    To Be Or Not To Be – Being A Bill Collector In 2007
    On my website I have an “Ask Michelle” button and people can email me to ask me questions about debt collection or credit. I recently received this question:“I have about 15yrs in the collection industry. I have collected on car notes, medical accounts.. I'm currently working as a contractor inside a medical facility in North Carolina. The company I work for is based out of South Carolina. I just recently started moon lighting call self-pay accounts for this medical firm after hours. The company that I'm employed in South Carolina is paying me as a independent contractor instead of my regular salary for hours I work during the day. My question is since I'm doing 1st party collections, and I wanted to solicit business calling on self-pay accounts for medical firms in the area could I work for them
    d put on our insignia. Also with this deal they would guarantee financing and training all for about 30% mark-up. However Mr. Winslow was concerned because Location Lube had their own brand and any innovations such as patented oil additives, customization or marketing techniques would be given to all the Location Lube "Biz Op" customers and thus fall into competitors hands. Lance was also worried that the Location Lube website had earnings claims on it that could not be substantiated and therefore for a franchise company it might be considered a violation of FTC laws, and by that time Mr. Winslow had, had just about enough BS from that agency. Location Lube did not have to follow franchise law as they were a Business Opportunity and under a different set of laws entirely.

    Still looking for the perfect partner and determined to either find them or build his own franchise system to co-brand with Mr. Winslow's current one, he scheduled a meeting near the Dallas Airport in Irving Texas with George of Mobile Pitstop. Mobile Pitstop seemed to have everything Lance needed to fulfill his vision and help the synergies of the market by bundling all the mobile auto and fleet services into one giant and un beatable team. Unfortunately when George came to meet Lance, George's first comment offended Lance's wife. Mr. Winslow was willing to over look the comment provided George could deliver. During the meeting Lance got the feeling that the oil additive "Oil Extreme" was not only over priced but was typically sold the same way Rockefeller's dad sold his snake oil and during the entire meeting Lance could not get out of his head the comment George made as it was demeaning to all women. Lance kept thinking back to the Rockefeller Biography and Rockefeller's dad who kept two wives. To top it all off George refused to discuss the possibilities of The Oil Change Guys using anything but Oil Extreme, which costs nearly triple the price of any oil on the market and in many case five times the amount. Understanding the consumer, Mr. Winslow realized that his franchisees would have little or no profit margin left if they only used Oil Extreme only, as some customers buy on price because oil changes are a necessity and not an impulse buy like his auto detailing franchise; The Detail Guys www.detailguys.com .

    George, at the all you can eat rib place, during lunch, flipped through a picture book as if he was trying to sign Lance up as an Amway Distributor. Lance was getting quite upset with the situation having driven 1600 miles from the East Coast to meet George half way in Texas with only three hours of sleep before the meeting. Mr. Winslow had driven the trip non-stop and got a ticket in one of those notorious Texas Speed Traps. Two-thirds the way through lunch George said that the service vans had to have the checker board design with large logos of Oil Extreme and could not be yellow. Lance was so upset he swore at George pounded on the table and announced the negotiations over, took back all of his information, including a gift of an out of print 1945 book "The Golden Age" By J. Paul Getty and told George, I will see you in the market place. Mr. Winslow wants to crush his competition. Most franchisors have competitiveness amongst their biggest traits. To be continued. . .

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