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  • Casual Articles - Does The Employee Have What It Takes To Be The Owner?

    Helping Others Succeed is Good Service
    I receive a lot of voice mail. Maybe you do, too.Some folks leave nice and clear messages that are easy to understand. Others seem to be in quite a hurry, especially when they leave their phone number.When returning calls, I make a point of praising those who leave clear messages. And I encourage the others to speak a bit more slowly, cautioning that ‘hurried messages’ are sometimes difficult to decipher. Rarely do ‘fast speakers’ know about the problem. After all, who leaves themselves a message on the voice mail?Fax machines provide another opportunity to help each other. Have you ever received a fax with a dark
    one it
    Choosing and Using Your Desk
    Whether you are working at home or in the office, your desk is a major key to reducing stress and improving productivity. Make sure that it is not only a place you can function efficiently, but just as important, a place you like to be! A functional desk that is ugly can be as much of a deterrent to productivity as a beautiful desk that is not functional. I have spent nearly twenty years with people at their desks. One thing has become vehemently clear. Your desk can be your greatest enemy or your best friend. Take a good look at your desk. How does it make you feel? Are you comfortable there? Can you do what you need to do there easil
    Once you have done it, done it
    What Makes Advertising Successful?
    MANY INDIVIDUAL ELEMENTS COME INTO PLAY MAKING A SUCCESSFUL AD: 1. PERSUASIVE SELLING COPY. The wording is the single most important element in determining a successful ad. What counts most is what you say and how you say it. 2. PLACEMENT IN APPROPRIATE PUBLICATION. This might seem obvious, but it is often neglected. If the right people don't see your ad, they can't respond. 3. SPACE/PRICE IN PROPORTION. You simply can't sell high priced merchandise from a small classified or one inch ad space. These should be considered as a low cost means of building a mailing list by asking readers to write for more inf
    ou have done it, done it
    Create Your Own Business Cards, Part 1
    In this lesson, we will create a business card, using Microsoft Word. I created a new template for my business card. It can be viewed at: http://janes-place.com/bus_card.htmChoose the information you want to place on your card before beginning.Here's how I did it:Go to 'start' --'Microsoft Word' -- 'file menu' -- 'page setup'. Choose the 'Margins Tab'. Type in 1.25 for the Left and Right margins. That way, two cards will fit on a 8 1/2 x 11in. sheet, side by side. Click 'ok'.In the 'Format Menu' choose 'Columns'. Where it asks for the number of
    e done it, done it
    Finding the Appropriate Team
    You must be able to define the ultimate goals and find the holes before you can look for team members to fill the void. Without this definition of where you want to go and what additional services you want to provide, there is not point in adding Power Team members. Establishing the ground rules first and then seeking "partners" is the best route to take. One of the biggest questions that come to mind is where to look for your team members. I have always found team members through looking at my existing clients, people in organizations and leads groups that I am involved with. I never advertise for a team member, they are always referr
    it, done it
    The Guest is Not the Enemy
    It sounds like a ridiculous statement. “The guest is not the enemy”. Of course they aren’t! But to many of us, the guest is the enemy. How quickly we can take that guest at the front desk and turn them into fire breathing dragons, monsters that have every staff member on edge and scared to death.Here is a scenario on how one of your guests becomes the enemy: Jane Guestarama has been bumped from two flights on the way to your hotel. She had an argument with her boyfriend about where they are going to spend the holidays while she waited for the next flight. Half of her luggage was sent to Mars. The taxi that delivered her
    one it meaning become a busine

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