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  • Casual Articles - To Be Or Not To Be – Being A Bill Collector In 2007

    You Are Lucky in Your Career!
    You Are Lucky in Being Satisfied in Your CareerJust for fun let's you and I, reader, consider that you are satisifed with your current career.It's good to find out why. You have a good boss, good hours, good benefits and have a great chance of being promoted soon. You are lucky and fortunate. What are you doing for yourself that this good fate will continue? Are you preparing yourself for that promotion? How?One thing you might consider is to informally poll your co-workers about your performance. No, this does not mean that you set up a questionnaire about "how you're doing" or set up an artificial meeting or conversation about yourself. A
    tates offices about any licensing or regulations. They should also join associations and groups that can help them decide what type of licensing they need. They should also remember that if they are licensed or become a certified collector it will add credibility to their business.

    When talking to members of Credit & Collections.com some judgement recovery professionals license themselves as collection agencies even though they are collecting on judgements and do not perform the duties that a traditional collection agency does.

    We should note this person works for this medical company and debt

    Why Entrepreneurs Must Slow Down to Speed Up
    I know you are probably thinking that slowing down to speed up is an oxy-moron. But it’s true. You have to slow down to speed up your results. Let me explain.When I started my business, I had a brilliant coach named Michael Stratford who had a saying…Slower + Smoother = FasterAt that time, I was running like a bull in a china shop. I was determined to make my life and my business a success. But the problem was…I was breaking things along my fast-paced journey to the top.And when you break things, you have to slow down even more to fix them. It’s almost like you have to do double the work. The truth is I hated him when he would remind me that slowing down
    On my website I have an “Ask Michelle” button and people can email me to ask me questions about debt collection or credit. I recently received this question:

    “I have about 15yrs in the collection industry. I have collected on car notes, medical accounts.. I'm currently working as a contractor inside a medical facility in North Carolina. The company I work for is based out of South Carolina. I just recently started moon lighting call self-pay accounts for this medical firm after hours. The company that I'm employed in South Carolina is paying me as a independent contractor instead of my regular salary for hours I work during the day. My question is since I'm doing 1st party collections, and I wanted to solicit business calling on self-pay accounts for medical firms in the area could I work for them as a independent contractor instead of referring to myself a collection agency, and not go through all the licensing for the state of North Carolina. Also how can I market myself also to work as a contractor instead of representing myself as a collection agency?”

    I thought this was very interesting, and brought it to the attention of the members of my Credit & Collections Association because I knew there would be a lot of interest in this topic. In my opinion this person may need to have some type of licensing because most business owners are savvy enough to know that they should check this persons credentials, licensing and/or bonding otherwise they could be held liable for anything that may go wrong or not be legal. General consensus is that if the state in which this person is collecting requires a license, they should get one. Even if they do not want to be considered a collection agency, they may need licensing or bonding to be a contractor of any kind. A way to get around this would be to work as a sub-contractor for a company who already has this licensing in place and thereby use their licensing. This may not work with the above question since they sound like they want to be an independent contractor in a debt collection capacity for medical accounts. Their customers would not have collection licenses since they are medical facilities.

    If this person wants to be an independent contractor as an accounts receivable clerk, something many collection agencies offer under the name of Accounts Receivable Outsourcing, they would still need to register with the state and should contact their states offices about any licensing or regulations. They should also join associations and groups that can help them decide what type of licensing they need. They should also remember that if they are licensed or become a certified collector it will add credibility to their business.

    When talking to members of Credit & Collections.com some judgement recovery professionals license themselves as collection agencies even though they are collecting on judgements and do not perform the duties that a traditional collection agency does.

    We should note this person works for this medical company and debt c

    You Have Two Ears and One Mouth for a Reason - Listen to Your Customers
    Everybody that has something to sell is eager to tell the world all about it. All too often, they do not take the time to listen to customer input, which can have a profound impact on the success of the product or service being sold. Whatever you have to sell may seem the greatest thing since indoor plumbing to you, but if it is missing key elements that your customers expect, it is not likely to sell very well.Back in the early 1990's, the Boeing Company decided to make some radical changes in how they designed and built their airplanes by involving their customers in the design process. The first product developed along these lines was the 777. Back then; I was assig
    alary for hours I work during the day. My question is since I'm doing 1st party collections, and I wanted to solicit business calling on self-pay accounts for medical firms in the area could I work for them as a independent contractor instead of referring to myself a collection agency, and not go through all the licensing for the state of North Carolina. Also how can I market myself also to work as a contractor instead of representing myself as a collection agency?”

    I thought this was very interesting, and brought it to the attention of the members of my Credit & Collections Association because I knew there would be a lot of interest in this topic. In my opinion this person may need to have some type of licensing because most business owners are savvy enough to know that they should check this persons credentials, licensing and/or bonding otherwise they could be held liable for anything that may go wrong or not be legal. General consensus is that if the state in which this person is collecting requires a license, they should get one. Even if they do not want to be considered a collection agency, they may need licensing or bonding to be a contractor of any kind. A way to get around this would be to work as a sub-contractor for a company who already has this licensing in place and thereby use their licensing. This may not work with the above question since they sound like they want to be an independent contractor in a debt collection capacity for medical accounts. Their customers would not have collection licenses since they are medical facilities.

    If this person wants to be an independent contractor as an accounts receivable clerk, something many collection agencies offer under the name of Accounts Receivable Outsourcing, they would still need to register with the state and should contact their states offices about any licensing or regulations. They should also join associations and groups that can help them decide what type of licensing they need. They should also remember that if they are licensed or become a certified collector it will add credibility to their business.

    When talking to members of Credit & Collections.com some judgement recovery professionals license themselves as collection agencies even though they are collecting on judgements and do not perform the duties that a traditional collection agency does.

    We should note this person works for this medical company and debt

    Wisconsin Workers Waste Nearly 3 Hours A Day
    A recent survey by Salary.com shows employee productivity may not be all that employers would like. According to the survey, “the average worker in the US admits to frittering away 2.09 hours per eight hour workday”. This figure does not include lunch breaks or other scheduled break-time.In Wisconsin, for every eight hours work an employer pays for, the employee is likely to deliver less than six. Respondents admit to wasting 2.8 hours on activities such as:• Surfing the Internet for personal use• Socializing with co-workers• Conducting personal businessTake out employer sanctioned time off such as lunch breaks, vacation time and sick leav
    w there would be a lot of interest in this topic. In my opinion this person may need to have some type of licensing because most business owners are savvy enough to know that they should check this persons credentials, licensing and/or bonding otherwise they could be held liable for anything that may go wrong or not be legal. General consensus is that if the state in which this person is collecting requires a license, they should get one. Even if they do not want to be considered a collection agency, they may need licensing or bonding to be a contractor of any kind. A way to get around this would be to work as a sub-contractor for a company who already has this licensing in place and thereby use their licensing. This may not work with the above question since they sound like they want to be an independent contractor in a debt collection capacity for medical accounts. Their customers would not have collection licenses since they are medical facilities.

    If this person wants to be an independent contractor as an accounts receivable clerk, something many collection agencies offer under the name of Accounts Receivable Outsourcing, they would still need to register with the state and should contact their states offices about any licensing or regulations. They should also join associations and groups that can help them decide what type of licensing they need. They should also remember that if they are licensed or become a certified collector it will add credibility to their business.

    When talking to members of Credit & Collections.com some judgement recovery professionals license themselves as collection agencies even though they are collecting on judgements and do not perform the duties that a traditional collection agency does.

    We should note this person works for this medical company and debt

    10 Cheap Ways To Create Awareness For Your Healthcare Facility
    Creating awareness for your healthcare facility, especially with little or no budget, can be a daunting task. New competitors, a lack of prior marketing, a poor reputation in the past and lack of funds are all reasons why your facility may be experiencing a decline in patients or a lack of growth.While a difficult task for any business, creating awareness for a healthcare facility can be especially daunting because there is so much competition out there. Here are a few inexpensive ways to let people know you're out there and what you stand for.1. Write articles or provide tips to local homeowners' associations.2. Provide educational information for small b
    rk as a sub-contractor for a company who already has this licensing in place and thereby use their licensing. This may not work with the above question since they sound like they want to be an independent contractor in a debt collection capacity for medical accounts. Their customers would not have collection licenses since they are medical facilities.

    If this person wants to be an independent contractor as an accounts receivable clerk, something many collection agencies offer under the name of Accounts Receivable Outsourcing, they would still need to register with the state and should contact their states offices about any licensing or regulations. They should also join associations and groups that can help them decide what type of licensing they need. They should also remember that if they are licensed or become a certified collector it will add credibility to their business.

    When talking to members of Credit & Collections.com some judgement recovery professionals license themselves as collection agencies even though they are collecting on judgements and do not perform the duties that a traditional collection agency does.

    We should note this person works for this medical company and debt

    Customer Service Style: The Icing On Your Customer's Cake
    Whatever kind of customer service you offer - whether big or small, expensive or cheap, large-scale or small - do it with style. Style means doing things in your own special way -- with confidence, charisma, and class. Here are 7 ways to put on your own style.1. Put A Smile On Your Face And You’ll Put A Smile On Theirs. Service with a smile is something of a clich?. But if you want to make people love your service, then do it with a sincere smile. The word "sincere" comes from the Latin "sine cire" meaning without wax, ie not false. A sincere smile makes people feel welcome, reassures them and leaves them with a pleasant glow.2. Create Living Theatre. <
    tates offices about any licensing or regulations. They should also join associations and groups that can help them decide what type of licensing they need. They should also remember that if they are licensed or become a certified collector it will add credibility to their business.

    When talking to members of Credit & Collections.com some judgement recovery professionals license themselves as collection agencies even though they are collecting on judgements and do not perform the duties that a traditional collection agency does.

    We should note this person works for this medical company and debt collection is part of their job, so there is no license needed. They work in-house and are paid by the medical company. However, once you begin working on your own for any business a permit or license may be required. You would now be soliciting accounts to collect on as an independent contractor for other medical facilities that do not employ you. This might make you an Accounts Receivable Outsourcing firm or a collection agency, depending on your contract, duties and services. Something to remember is that if you are collecting as an independent contractor for a business other than your own, you are considered a 3rd party collector and would need to research and meet the requirements mandated by the state you are working in. The reality is, why open yourself up to a potential lawsuit? Check out the Fair Debt Collectioin Practices Act guidelines section 807. This covers False of misleading representations: A debt collector may not use any false, deceptive, or misleading representation or means in connection with the collection of any debt. Without limiting the general application of the foregoing, the following conduct is a violation of this section: (11) The failure to disclose in the initial written communication with the consumer and, in addition, if the initial communication with the consumer is oral, in that initial oral communication, that the debt collector is attemting to collect a debt and that any information obtained will be used for that purpose, and the failure to disclose in subsequent communications that the communication is from a debt collector, except that this paragraph shall not apply to a formal pleading made in connection with a legal action. (12) The false representation or implication that accounts have been turned over to innocent purchasers for value. (14) The use of any business, company, or organization name other than the true name of the debt collector’s business, company or organization.

    It is my understanding of debt collection and the laws that if you are calling anyone on the phone to try and get them to pay a bill and the company you work for is not paying you to do this, you must license yourself as a bill collector if applicable. To try to look for a way to get around being called a Collection Agency when you are trying to collect money, and solicit past due accounts to collect on can only turn out badly.

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