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Casual Articles - For Customer Stampede, Follow My Barber's Simple Plan
Should We Admit Failure?
Failure is something that none of us ever plans for but it is a part of the human condition. As we go through our lives there are few if any who have never experienced this phenomenon. So as we experience failure, how do we accept it and move on if we are unable to admit it?I am not suggesting that when we fail that we broadcast our failure to the world at large. I am suggesting though that admitting failure is a necessary tool that we must use if we are ever to be successful again.An admission of failure is a
of busFailure is something that none of us ever plans for but it is a part of the human condition. As we go through our lives there are few if any who have never experienced this phenomenon. So as we experience failure, how do we accept it and move on if we are unable to admit it?I am not suggesting that when we fail that we broadcast our failure to the world at large. I am suggesting though that admitting failure is a necessary tool that we must use if we are ever to be successful again.An admission of failure is a
Get It Right
Inaccurate information can cause problems that range from the minor - misspelled names on billing statements - to the disastrous - late deliveries that cause the customer to lose business. Take the time on every phone call to make sure the information you get is clear and accurate.Here are some tips to help you get accurate information from customers on the telephone:1. Speak slowly and clearlyStudies show that people on the phone unconsciously match the tone and pacing of their speech to that of
There are many examples of busInaccurate information can cause problems that range from the minor - misspelled names on billing statements - to the disastrous - late deliveries that cause the customer to lose business. Take the time on every phone call to make sure the information you get is clear and accurate.Here are some tips to help you get accurate information from customers on the telephone:1. Speak slowly and clearlyStudies show that people on the phone unconsciously match the tone and pacing of their speech to that of
The Importance of Targeting Advertising
Your home based business is only going to succeed if reach people through your advertising. This requires targeted advertising. Targeted advertising means reaching those who would actually buy your product with your ad. If you spend many hours and dollars on an advertising campaign for your beauty products, let’s say, and then the ad is posted in a magazine for men who are about to retire, chances are you have wasted your advertising budget.How can you ensure that your ads are reaching the right people? How can you pl
are many examples of busYour home based business is only going to succeed if reach people through your advertising. This requires targeted advertising. Targeted advertising means reaching those who would actually buy your product with your ad. If you spend many hours and dollars on an advertising campaign for your beauty products, let’s say, and then the ad is posted in a magazine for men who are about to retire, chances are you have wasted your advertising budget.How can you ensure that your ads are reaching the right people? How can you pl
Improving Corporate Productivity by Motivating Employees: Hierarchy of Needs for Employees
The job of managers and executives is to get things done through the efforts of others. To do this successfully, effective leaders must be able to motivate their employees. Although this may seem obvious, it is often easier said than done.The theory and practice of improving productivity through employee motivation is a challenging subject, touching on several disciplines ranging from human psychology to the organizational environment and structure. This subject is usually not clearly understood and is very often p
ny examples of busThe job of managers and executives is to get things done through the efforts of others. To do this successfully, effective leaders must be able to motivate their employees. Although this may seem obvious, it is often easier said than done.The theory and practice of improving productivity through employee motivation is a challenging subject, touching on several disciplines ranging from human psychology to the organizational environment and structure. This subject is usually not clearly understood and is very often p
Interview Basics -- BE ON TIME
Okay, everyone knows that you are suppose to be on time to a job interview, right? Wrong, just moments ago I completed a phone call from one of my hiring clients who had an interview set for 2pm. The interviewee arrived at 2:25pm, explaining that the DC metro traffic was busy and delayed their arrival. Sorry, no excuse is good enough. The hiring authority in this case sent a subordinate out to collect the delayed applicant's resume and inform them to contact their recruiter -- me -- for a "possible" reschedule of the job int
mples of busOkay, everyone knows that you are suppose to be on time to a job interview, right? Wrong, just moments ago I completed a phone call from one of my hiring clients who had an interview set for 2pm. The interviewee arrived at 2:25pm, explaining that the DC metro traffic was busy and delayed their arrival. Sorry, no excuse is good enough. The hiring authority in this case sent a subordinate out to collect the delayed applicant's resume and inform them to contact their recruiter -- me -- for a "possible" reschedule of the job int
CEOs, Corporate Lobbyists, Sinking Wages, and Disappearing Benefits
So often people are quick to blame corporations and high-paying CEOs for any and all negative trends in the United States. Often they go so far as to blame capitalism itself. Generally these folks are socialists or have socialist leanings from an extreme liberal skew. They will often slide into conversations jabs at Corporate America and give away their negative view of capitalism and our current system. Recently an admitted Democrat Liberal stated:“As far as corporate America, providing a higher profit for the compan
of businesses able to increase
So often people are quick to blame corporations and high-paying CEOs for any and all negative trends in the United States. Often they go so far as to blame capitalism itself. Generally these folks are socialists or have socialist leanings from an extreme liberal skew. They will often slide into conversations jabs at Corporate America and give away their negative view of capitalism and our current system. Recently an admitted Democrat Liberal stated:“As far as corporate America, providing a higher profit for the compan
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