Tags |
|
|
Links |
|
|
Casual Articles - 10 Tips for Tech-Writers
Credit policy refers to the combination of decisions pertaining to variables such as credit standards, credit terms and collection. Credit standards constitute the various criteria on the basis of which the customers, to whom credit is to be granted, are evaluated by the firm. Credit terms co
6) Find out who your users are, what they are trying to do, what they are having trouble doing, and how they want to be help
I think one of my favorite stories about taking life’s lemons and making lemonade has to do with a brick and mortar business that had been around for a very long time. Due to the law of supply and demand this business owner had the proverbial corner on the market for his product and commanded
1) Follow a sensible career path…
- STEP 1: Start in a team
- STEP 2: Stay only just long enough
- STEP 3: Manage yourself
- STEP 4: Manage a team
- STEP 5: Go contracting (depends on the market)
2) Knowledge is your lifeblood – learn the politics of your company. Know who knows what. Find someone who consistently gives you timely, reliable, technically accurate answers, and get their name tattooed on your shoulder! Every company has at least one. And they may not be in the project manager/product manager/customer/programmer roles. They are generally the people who’ve used the product in the real world, and dealt with real world customers.
3) Communicate WITH, not AT. Tech-writers don’t have enough power to get away with communicating at.
4) Track stuff (take spreadsheet printout and write it up on the board).
5) Develop good product and domain knowledge – The more you can figure out for yourself, the better off you’ll be (and the more respect you’ll get from the techies).
6) Find out who your users are, what they are trying to do, what they are having trouble doing, and how they want to be helpe
Have you ever wished that you could: See the big picture? Be able to potentially anticipate future problems? Observe the impact on all decisions on your business? Congratulations! You are not alone. As a business coach, I have discovered that many
2) Knowledge is your lifeblood – learn the politics of your company. Know who knows what. Find someone who consistently gives you timely, reliable, technically accurate answers, and get their name tattooed on your shoulder! Every company has at least one. And they may not be in the project manager/product manager/customer/programmer roles. They are generally the people who’ve used the product in the real world, and dealt with real world customers.
3) Communicate WITH, not AT. Tech-writers don’t have enough power to get away with communicating at.
4) Track stuff (take spreadsheet printout and write it up on the board).
5) Develop good product and domain knowledge – The more you can figure out for yourself, the better off you’ll be (and the more respect you’ll get from the techies).
6) Find out who your users are, what they are trying to do, what they are having trouble doing, and how they want to be help
Practically any offline business can benefit from Internet marketing. Even if you have a genuine fear of all things computer you should consider employing at least one of the ideas below. Certainly, these ideas work for both products sellers and service sellers. For example, I use them in my
3) Communicate WITH, not AT. Tech-writers don’t have enough power to get away with communicating at.
4) Track stuff (take spreadsheet printout and write it up on the board).
5) Develop good product and domain knowledge – The more you can figure out for yourself, the better off you’ll be (and the more respect you’ll get from the techies).
6) Find out who your users are, what they are trying to do, what they are having trouble doing, and how they want to be help
A short time ago I was invited to be a judge at a HR management fest at a college. There was one very interesting event that I was a part of. It was called the " Best manager Award". This was how it went. There were many different colleges taking part in this event and each college would nomi
3) Communicate WITH, not AT. Tech-writers don’t have enough power to get away with communicating at.
4) Track stuff (take spreadsheet printout and write it up on the board).
5) Develop good product and domain knowledge – The more you can figure out for yourself, the better off you’ll be (and the more respect you’ll get from the techies).
6) Find out who your users are, what they are trying to do, what they are having trouble doing, and how they want to be help
The July 2006 issue of Worth magazine called you the “glue” that holds S.C. Johnson’s fifth-generation family team together. How do you see your role within this family team? We are a family, first and foremost, and that can make for some interesting team dynamics from time to time! W
6) Find out who your users are, what they are trying to do, what they are having trouble doing, and how they want to be helped. Then provide this assistance. Help the user do what they are trying to do. Don’t just tell them what the product can do… a help system is only helpful if it addresses the users’ needs.
7) Treat everyone as a customer. Then manage their expectations and your commitments. Always ensure they know what you’re doing. Tell them when you’ll be finished. And pull out all stops to meet your deadline.
8) Provide a surrogate user testing mechanism for the development team – providing usability feedback.
9) Work as hard as required to get good quality doco finished on time and to budget – this is how you’ll get the satisfaction out of work that you need.
10) Have fun with it.
Don’t become jaded and cynical by the high-tech, harsh, uncaring IT world. Use your smarts, and make the most of the resources provided. Most importantly of all, make work satisfaction your number 1 goal. It’s the best way to stay happy and get ahead.
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.casualarticles.com/article/161250/casualarticles-10-Tips-for-TechWriters.html">10 Tips for Tech-Writers</a>
BB link (for phorums):
[url=http://www.casualarticles.com/article/161250/casualarticles-10-Tips-for-TechWriters.html]10 Tips for Tech-Writers[/url]
Related Articles:
Marketing 101 for Business and Life Coaches
Improvisation Techniques Will Boost Sales
Bookmark it:
|