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Casual Articles - Customer Service - A Lost Art?
She was waiting for me when I returned from a meeting. Standing outside my office door, I could tell by her downward glance, Jodie was not there to give me good news on the project. Despite her confident, enthusiastic and definitive style, she failed to deliver what she had pitched. It was not the first time.Jodie op
The number of web designers have increased in the past years mainly because more and more people have discovered the benefits of doing business online. If you look around, you will notice that the most successful web designers in the business are those who are very creative and original. The different software available in
Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why - because the occurrences are so few and far between!!!
As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere b
Today many institutions and business enterprises make use of checks when conducting their various business transactions. For most of them carrying a check is more convenient than bringing cash, especially in the event of financial emergencies. The check printing company is responsible for providing these enterprises with
Why is it that when we actually DO receive excellent customer service that it makes such an impression on us that we usually choose to go back? Why - because the occurrences are so few and far between!!!
As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere
Remember, as a child lying in bed and listening to stories. Remember how engaged you were. Remember how you never got bored of them and always wanted to learn more.Well, there's a good reason why... and here's how what you learnt as a young child could help you attract, and keep more customers...Metaphors and
As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere
Hot air balloons are in these days and it is here to stay forever. This statement is said with conviction because hot air balloons have so much to offer. A lot of people have written in their journals or lists of things to do “to ride in a hot air balloon” and reality television shows are some venues where a person can actu
As a home business owner, it is imperative to my business that customer service is ALWAYS a top priority. Remember the saying: “If you don’t take care of your customer, somebody else will”. I’m sure you have read or heard it somewhere
Assets are not ends but means to some useful ends. Prudently managed assets can result in incredible gains. Assets can be tangible as well as intangible. A skilful management of assets leads to their complete exploitation and saving of organization funds. Inefficiency in management of assets can lead to loss of funds in the
Here are a few ways to improve customer service at your business:
- SMILE - Sounds too simple, right? As a customer, would you prefer to be serviced by a smiling face, or a scowl that would befit a guard dog?
- LISTEN - Always be slow to speak and quick to listen. Let customers express themselves without you trying to do it for them. Nobody likes being interrupted.
- DON’T BE TOO PUSHY - Yeah, I know - the bottom line is sales, right?
There is a fine line betwee
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