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  • Casual Articles - Make Sure You Get The Customer Perspective

    So - You Want Better Customer Service
    And so it goes, another post about customer service. I was thinking the other day. Why is it that we all seem to get poor customer service more often then we’d like? From what I can tel
    ely seek out customer comments, the answer
    Warning: Small Business Owners-Before You Advertise, Read This Simple Checklist
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    Businesses that fail, often forget to seek out the customer perspective. I have talked to some folks at businesses that were less than succesful, and when asked if they actively seek out customer comments, the answer i
    'Tis the Season for a Work at Home Job!
    Moms, this is the perfect time to break into the telecommuting industry. The holiday season brings extra opportunities for seasonal work. Just like many companies offline, telecommuting co
    out the customer perspective. I have talked to some folks at businesses that were less than succesful, and when asked if they actively seek out customer comments, the answer
    How to Work with Your Graphic Designer
    As a graphic designer, I can tell you something right here, right now, right off the bat without blinking….the graphic design process is a pain in the butt. From the graphic designer point
    to some folks at businesses that were less than succesful, and when asked if they actively seek out customer comments, the answer
    Get It Right
    Inaccurate information can cause problems that range from the minor - misspelled names on billing statements - to the disastrous - late deliveries that cause the customer to lose business.
    than succesful, and when asked if they actively seek out customer comments, the answer
    Everything Old is New Again!
    One of the best administrative professionals, and most productive people I know, is my mother. She is 78 years old and still works full-time as the personal assistant to the CEO of a bank
    ely seek out customer comments, the answer invariably is no. Why don't they do that? Why not get the customer perspective?

    Oftentimes, the company is overconfident, and thinks they know what customers want. This

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