Tags |
|
|
Links |
|
|
Casual Articles - The Importance of Good Customer Service
Are you the owner of a business that is considered to be a locally owned and operated one? If you are, what forms of local advertising do you use? If you are like most locally owned and operated business owners, there is a good chance that you use local phone books, newspapers, and the mailing of fliers. While these are nice local advertising methods, you need to think about incorporating
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your
Over the years we’ve learned that it’s not unusual for Americans to change jobs and even careers several times in the course of a working lifetime.It’s one of the dramatic changes that’s occurred in the 21st Century job marketplace. And you need to be prepared for it.One way, of course, is to have a “failsafe career” that guarantees you’re ready in advance for any job or caree
I have been thinking over the past couple of weeks why some WAHP's have trouble growing their business. They host chats or do online parties. They do giveaways and exchanges and it seems everything that they can do to help promote their business. So why do so many fail to get new customers?
I stumbled across the answer this holiday season. I had attended an online event that had giveaways that were sponsored by WAHP's and their Home-Based Business. I won two awesome products! I was so excited, as they would make wonderful Christmas gifts. I had won these prizes in the beginning of November in plenty of time to receive the prizes and wrap them for the holidays. I even told my son the awesome gift he was going to be able to give to his favorite tutor and he was so excited.
The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.
Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.
It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your p
The success of a business endeavor involves a concerted efforts of financing, strategic planning, product design or service positioning, marketing, sales, and customer support. One of most important aspects of doing business is the people you deal with everyday - your employees, your partners and your competitors. Whether you are a small business owner or a human resource manager of a larg
The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.
Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.
It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your
So you want to enhance your career. You are on a look out for what you can do to greatly impact your career path. Are there simple strategies that you can implement that can immediately have a positive influence on your career? If there are, what are they?The answer is – yes, there are simple strategies that you can do in order for you to enhance your career. This is a self-reflective
The weeks went by, I had contacted the sponsors and was told numerous times that they will be sending out the prizes ASAP. Well, just yesterday I received one of the prizes. The other, I have no idea if I will ever receive.
Now I know that sometimes things happen that are beyond our control. I understand that as unexpected things came up when I had to send something to another WAHP, but I made sure to inform the person what had happened and make sure I go out of my way to mail the item as soon as possible.
It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your
Do you have any idea how important your company logo is? Well you should. It appears on everything from your corporate identity system, brochures to your website, reaching customers, prospects, vendors and the press. In other words, your logo gets to everyone and as they say you only have one chance to make a first impression. Present yourself clearly and dynamically, and you'll look like a
It’s really no problem in my book as long as I am informed that something came up and I was not forgotten. BUT when you have contacted a rep numerous times to be told every time that it will be sent out and you never receive the items, you tend to lose faith, not in the company this person represents, but the actual rep themselves.
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your
One thing you should know before entering the nursing profession or for that friend of yours, who decided to become a Red Cross nurse after testing her life choices at least twice, is that Nursing has its hazards. Especially in hospitals, nursing care facilities, and clinics, where nurses may care for individuals with infectious diseases. Being able to care for a patient and at the same time
My point to this article is: Good customer service is not limited to only those who actually purchase items from you. Good customer service also includes those who have won items from you. You do not know who that person is going to give your prize to. I planned on placing those businesses cards in the package for re-orders, if the person liked the items there would have been future business.
As a Home Business Owner and a Direct Sales Rep myself, I keep track of those I do business with. Please remember even if someone did not purchase an item to still treat them like a valued customer. I refer people to others, if I know they have excellent customer service. I have a list of WAHP's that I will gladly refer others to.
Your main goal in doing giveaways, barters, trades, and prizes are to gain more customers. If you do not treat those people like you would your paying customers, you are defeating the purpose of your free giveaways.
Keeping your customers organized
File box with 3x5 cards filled out with names, emails, what they have purchased, birthdays, address, phone number, etc., work well to help keep you organized.
Have a section for paying customers and giveaways and contest winners.
Make a note of when you sent out their items and staple the delivery confirmation receipt to the card.
You can also keep all this information on the computer.
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.casualarticles.com/article/15796/casualarticles-The-Importance-of-Good-Customer-Service.html">The Importance of Good Customer Service</a>
BB link (for phorums):
[url=http://www.casualarticles.com/article/15796/casualarticles-The-Importance-of-Good-Customer-Service.html]The Importance of Good Customer Service[/url]
Related Articles:
Detour To Restaurant Food Trends
Recent Graduates: How To Get Your Job Search Moving
Christian Job Search: Humbly Tooting Your Horn
Bookmark it:
|