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Casual Articles - Restaurant Owners - How Important are People Skills?
Customer Service at Starbucks is Stellar aurants than yours.Most Starbucks Groupies or customers love the service and the coffee at Starbucks. Perhaps they are addicted to the caffeine and simply like to go to a coffee shop, which remembers their name. Recently I asked one of their customers to describe Starbucks Customer Service in one word. She said; Stellar. They certainly come to eat different foods that they cannot make at home but there are plenty of The answer may lie with your people skills… Why do people come to your restaurant? By now you should know why people frequent your restaurant…or at least you should know why they don’t. They do not come for cheap food. It’s cheaper at home and there is certain to be cheaper restaurants than yours. They certainly come to eat different foods that they cannot make at home but there are plenty of The answer may lie with your people skills… Why do people come to your restaurant? By now you should know why people frequent your restaurant…or at least you should know why they don’t. They do not come for cheap food. It’s cheaper at home and there is certain to be cheaper restaurants than yours. They certainly come to eat different foods that they cannot make at home but there are plenty of They do not come for cheap food. It’s cheaper at home and there is certain to be cheaper restaurants than yours. They certainly come to eat different foods that they cannot make at home but there are plenty of They do not come for cheap food. It’s cheaper at home and there is certain to be cheaper restaurants than yours. They certainly come to eat different foods that they cannot make at home but there are plenty of They certainly come to eat different foods that they cannot make at home but there are plenty of similar restaurants to yours. So you will have worked out your “unique selling benefit” and you will have marketed that. They don’t come back and you have to discover what it is that is not providing the benefit that they were expecting. Often the answer is with your people. Customers come for the total experience. It will not matter whether the food is excellent and the coffee outstanding if the waiting staff is unfriendly and distant
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