is is not a lot of good if you live in the U.S. and the manufacturer is in Shanghai, for example.

Of course, some products and are not designed to be repaired or refurbished. The manufacturers simply expect them to be thrown away at the end of their life, even if that life is relatively short. An example is the microwave oven. Who fixes yours? Nobody, I suspect. ThSome time ago a major UK food retailer decided to branch out into non-foods. Well, they all do it now, but in those days it was unheard of. Alongside the fruit and vegetables, meat and tinned foods they sold refrigerators that they had purchased at very low cost from an eastern European company (these were the days when East and West Europe rarely traded with each other).

These fridges were very cheap – and they worked! The retailer passed on much of this low cost to grateful customers who purchased them in great numbers.

What the retailer didn’t consider was that fridges – unlike tins of beans – occasionally need spare parts. They sometimes breakdown or are damaged. What the retailer forgot was AFTER SALES.

It was entirely understandable the customers would make the assumption that the retailer would have this in hand. Trouble is, they didn’t. The parts - and the engineers who knew who to fit them - were in Poland. So, to many customers, what seemed like a bargain turned out to be a problem. This retailer is now very successfully selling non-food goods alongside food products and I am sure they did the decent thing by refunding their disgruntled fridge customers of many years ago.

Not all companies are so good with their customers. Some will sell products as a one-off transaction and will not be interested in what happens from the moment the product has been sold. “We don’t do repairs and we don’t sell spare parts. Contact the manufacturer.” This is not a lot of good if you live in the U.S. and the manufacturer is in Shanghai, for example.

Of course, some products and are not designed to be repaired or refurbished. The manufacturers simply expect them to be thrown away at the end of their life, even if that life is relatively short. An example is the microwave oven. Who fixes yours? Nobody, I suspect. The
These fridges were very cheap – and they worked! The retailer passed on much of this low cost to grateful customers who purchased them in great numbers.

What the retailer didn’t consider was that fridges – unlike tins of beans – occasionally need spare parts. They sometimes breakdown or are damaged. What the retailer forgot was AFTER SALES.

It was entirely understandable the customers would make the assumption that the retailer would have this in hand. Trouble is, they didn’t. The parts - and the engineers who knew who to fit them - were in Poland. So, to many customers, what seemed like a bargain turned out to be a problem. This retailer is now very successfully selling non-food goods alongside food products and I am sure they did the decent thing by refunding their disgruntled fridge customers of many years ago.

Not all companies are so good with their customers. Some will sell products as a one-off transaction and will not be interested in what happens from the moment the product has been sold. “We don’t do repairs and we don’t sell spare parts. Contact the manufacturer.” This is not a lot of good if you live in the U.S. and the manufacturer is in Shanghai, for example.

Of course, some products and are not designed to be repaired or refurbished. The manufacturers simply expect them to be thrown away at the end of their life, even if that life is relatively short. An example is the microwave oven. Who fixes yours? Nobody, I suspect. Ths entirely understandable the customers would make the assumption that the retailer would have this in hand. Trouble is, they didn’t. The parts - and the engineers who knew who to fit them - were in Poland. So, to many customers, what seemed like a bargain turned out to be a problem. This retailer is now very successfully selling non-food goods alongside food products and I am sure they did the decent thing by refunding their disgruntled fridge customers of many years ago.

Not all companies are so good with their customers. Some will sell products as a one-off transaction and will not be interested in what happens from the moment the product has been sold. “We don’t do repairs and we don’t sell spare parts. Contact the manufacturer.” This is not a lot of good if you live in the U.S. and the manufacturer is in Shanghai, for example.

Of course, some products and are not designed to be repaired or refurbished. The manufacturers simply expect them to be thrown away at the end of their life, even if that life is relatively short. An example is the microwave oven. Who fixes yours? Nobody, I suspect. Th sure they did the decent thing by refunding their disgruntled fridge customers of many years ago.

Not all companies are so good with their customers. Some will sell products as a one-off transaction and will not be interested in what happens from the moment the product has been sold. “We don’t do repairs and we don’t sell spare parts. Contact the manufacturer.” This is not a lot of good if you live in the U.S. and the manufacturer is in Shanghai, for example.

Of course, some products and are not designed to be repaired or refurbished. The manufacturers simply expect them to be thrown away at the end of their life, even if that life is relatively short. An example is the microwave oven. Who fixes yours? Nobody, I suspect. This is not a lot of good if you live in the U.S. and the manufacturer is in Shanghai, for example.

Of course, some products and are not designed to be repaired or refurbished. The manufacturers simply expect them to be thrown away at the end of their life, even if that life is relatively short. An example is the microwave oven. Who fixes yours? Nobody, I suspect. They are usually repairable, but rarely is one ever repaired. No, they just end up in landfill alongside many other goods that are also thrown away rather than “made good”. No wonder many countries around the world are introducing legislation to limit the extent to which such goods can be tossed away so casually.

So, next time you are considering a purchase, especially the purchase of an expensive product or a mechanical product, consider the following tests:

1. Is it built to last?
2. Does it come with a guarantee?
3. Is there evidence of the product’s durability?
4. Is it designed to be repaired?
5. Are spare parts available?

Remember also, that repair is better for the environment than replacement. Of course, old products do need to be replaced eventually, but why replace prematurely just because you have purchased a product that failed the tests above?

One group of products that pass these tests with flying colors is Insect-o-Cutor Fly Killers. Have a look at www.flykiller.net and you will see them there.

Let’s put them to the above tests:

1. Insectocutor Fly Killers are made of steel. Their solid construction is one of their best selling points.

2. They come with a 5-year guarantee

3. Go to any restaurant or commercial kitchen and you will see Insectocutor fly killers that have been there for 20 years – and still going strong!

4. Insectocutor fly killers are constructed