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Casual Articles - Saying Thank You to Your Clients
We're surrounded by advertisements that desperately compete for our attention. Everywhere we look, we find ourselves inevitably drawn to images of scantily clad attractive men and women that are supposed to somehow inspire us to purchase products they endorse. Sure, this attention-getting strategy is popular. But, is it effective
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a b
A Financial Times editor in London asked my opinion about systems that automatically route customers to higher or lower levels of service based on the loyalty and profitability of the customer.This happens every day with gold and platinum customers enjoying faster telephone service and shorter lines while everyone else wai
Your customers make up 100% of your sales and 100% of your profits. Yet we spend a lot of money and time beating the bushes for new customers and not much time thanking those responsible for 100% of our business! One lesson your mother taught you was to say "thank you" when someone did something nice. We tend to give lip service to saying thank you to our customers by using phrases like "Thank you and have a nice day." But after using the same phrase repeatedly, it becomes rote, and not very heartfelt. So what can you do?
Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a b
I loved the old gal, but every good relationship has to come to an end. We had been together almost 20 years, but it was time to move on. When we first met, she had been perfect. She had a great foundation with classic lines, sturdy, yet inviting, friendly, and warm. She provided every comfort a man could want. Sure, we had been
Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a b
Meant to increase the economic security of employees, employee benefits are non-wage compensations in addition to normal wages or salaries. Employee benefits could be in the form of health and dental plans; retirement benefit plans; group-term life and long-term-care insurance plans, legal assistance plans, adoption assistance, r
Customer Service Experts say that people complain more than they praise. Taking the time to show customers how much you appreciate their business is important. It can build and reinforce relationships - both business and personal. It can promote growth, encourage teamwork and express your commitment or caring. It's a subtle expression of the desire for an ongoing relationship.
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a b
There they go again. Starbucks Corp. is on a mission to boost sales of glittery snow globes and other non-coffee items.Been there, done that, and not very well.I joined Starbucks in the mid-'90s, left to start my consultancy in the late '90s, but remain a committed believer in the brand and its core purpose. In othe
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a b
REWARDS AND CHALLENGESThe more you know about any job or business venture, the more likely you are to be successful. This month, we explore the pros and cons of mortgage processing for both in-house processors and contract processors.Rewards of In-House Processing:1. Abundance of training/continuing edu
There are many programs that offer you an easy solution to saying thanks to those important customers. A lot of them will work with your budget to find the perfect thank you that suits your business… it may be a box of chocolate, a coffee mug, or a nice pen. These are all items that will assist in helping you retain your customers and getting referrals from them.
Calendars are also very effective. That calendar you give your customer with your name on it will be in front of them day after day for 365 days a year. You certainly can’t do that by handing them a business card. Everyone sends a Christmas card so why not send a 4th of July card… or what about a Thanksgiving card. What a better time than that to say thanks to your favorite customers?
One last thought………………..
Most companies have a budget, marketing plan and goals for the year. But does your budget set aside money for customer retention and recognition of loyal customers? What strategies have you added to your marketing plan to strengthen the relationship you have with your customers? What goals do you have to improve the experience your loyal customers receive when they call or
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