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Casual Articles - The Art of Giving Great Service
Most importers have seen their businesses grow dramatically in the past years. The drop in the cost of overseas manufacturing coupled with the insatiable appet
Whether in a restaurant, a retail establishment, or the local post office, we have all experienced a decline in customer service. Rarely do smiling, happy empl
Let's look at an example of service from my point of view:
I usually buy a sandwich from one place only. I always go there, as I get top services and the sandwich is nice. I could go anywhere, but I choose to go to this place.
Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every ti
An online finance degree is a wonderful option for individuals who want to go to college, but for whatever reason prefer an online forum as opposed to a tradit
Let's look at an example of service from my point of view:
I usually buy a sandwich from one place only. I always go there, as I get top services and the sandwich is nice. I could go anywhere, but I choose to go to this place.
Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every t
Whether you are talking about customer support software or you are talking about those employees that answer the phones, what does your customer support say ab
Price has nothing to do with it. I can get a sandwich cheaper elsewhere, but the reason that I don't go elswhere is so simple, and it's scary that so many businesses fail to capitalise on this easy technique. The answer is that the guy knows what my order is I only have to walk in and they prepare my sandwich without asking what I want. I suppose speed of service is part of it - never much waiting in there but it saves me from repeating my order every t
When someone mentions mold it brings to mind visions of green bread or cheese that has been left in the refrigerator too long - things you just throw into the
Are you in search of java jobs, J2EE Jobs, IBM WebSphere Jobs or .Net Jobs? Are IT Job Search and Java Job Search eating up your valuable time? The IT Job Sear
It's a nice little touch which is highly noticable by customers. Nothing major, but it shows they care about what they do. They are serious about service and yet it appears effortless, as if they aren't trying.
That's the secret of service. Make everything effortless in the customer's eyes.
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Related Articles:
11 Things Small Business Owners Can Do To Recover From Customer Service Issues
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