Casual Articles - Business

Magic Words: What Words are Music to the Ears of Your Customers
Let's face it, some words have magical powers. Just as "Open Sesame" magically opens the door to a new world, so too can other words and phrases have similar effects on your customers and clients. T

/b> - "Alright (mild chuckle) - I got it. You know my name. Thank you very much."

E, four times - "No, seriously, you don't have to keep using my name. The first two times were enough."

F, five times - "This is ridiculo

Business Opportunities: Are We Giving The Business Away?
How often we are reading or hearing about jobs and industries being lost in the West and moving East? People, particularly the business and political leaders, are all complaining about it but does

When I worked in guest services at The Ritz Carlton, I noticed some employees had a tendency to overuse guests' names. Unfortunately, after a certain point, it worked in reverse. (Especially in conversations under 7 minutes)

Name overkill doesn't just happen in the hotel industry - it's everywhere. Sure, we know people love to hear their names more than any word in the dictionary. But there comes a point where customers are thinking to themselves, "Alright, I got it. You know my name. That's enough!"

Each point on this graph represents a single moment when a customer hears his name in a short (about 7 minute) transaction. Here's how it makes him feel:

A, nada - "They didn't even use my name once. I don't feel valued."

B, once - "Ahhh...the cashier said 'Mr. Lynch.' Man, you gotta love this store."

C, twice - "Whoa! Two times! This salesman has a great memory. Now that's what I call service!"

D, thrice - "Alright (mild chuckle) - I got it. You know my name. Thank you very much."

E, four times - "No, seriously, you don't have to keep using my name. The first two times were enough."

F, five times - "This is ridiculou

Getting Started With Easy Self-Promotion
All selling starts with self-promotion. Before anyone will give you money, they have to know something about you. They need to feel comfortable with you and to trust you. This means that they have t

kill doesn't just happen in the hotel industry - it's everywhere. Sure, we know people love to hear their names more than any word in the dictionary. But there comes a point where customers are thinking to themselves, "Alright, I got it. You know my name. That's enough!"

Each point on this graph represents a single moment when a customer hears his name in a short (about 7 minute) transaction. Here's how it makes him feel:

A, nada - "They didn't even use my name once. I don't feel valued."

B, once - "Ahhh...the cashier said 'Mr. Lynch.' Man, you gotta love this store."

C, twice - "Whoa! Two times! This salesman has a great memory. Now that's what I call service!"

D, thrice - "Alright (mild chuckle) - I got it. You know my name. Thank you very much."

E, four times - "No, seriously, you don't have to keep using my name. The first two times were enough."

F, five times - "This is ridiculo

Unemployment Woes
The Northern parts of France, the traditional industrial areas, are being blighted by job woes. The last coal mines shut down in 1974, and the textile industry is quietly moving to greener pastures,

my name. That's enough!"

Each point on this graph represents a single moment when a customer hears his name in a short (about 7 minute) transaction. Here's how it makes him feel:

A, nada - "They didn't even use my name once. I don't feel valued."

B, once - "Ahhh...the cashier said 'Mr. Lynch.' Man, you gotta love this store."

C, twice - "Whoa! Two times! This salesman has a great memory. Now that's what I call service!"

D, thrice - "Alright (mild chuckle) - I got it. You know my name. Thank you very much."

E, four times - "No, seriously, you don't have to keep using my name. The first two times were enough."

F, five times - "This is ridiculo

Cheap or Chic? Choosing The Right Promotional Pens
Promoting your business means more than business cards and phone book advertisements. You need a promotional item or gift that will remind consumers you have something they want. One of the most eff

don't feel valued."

B, once - "Ahhh...the cashier said 'Mr. Lynch.' Man, you gotta love this store."

C, twice - "Whoa! Two times! This salesman has a great memory. Now that's what I call service!"

D, thrice - "Alright (mild chuckle) - I got it. You know my name. Thank you very much."

E, four times - "No, seriously, you don't have to keep using my name. The first two times were enough."

F, five times - "This is ridiculo

One Of My Biggest Pet Peeves These Days Is Waiting In Line For Everything
It seems to me that everywhere we shop these days, or any service we require involves long waiting times. Stores used to hire enough clerks, cashiers, and service people to meet the needs of their c

/b> - "Alright (mild chuckle) - I got it. You know my name. Thank you very much."

E, four times - "No, seriously, you don't have to keep using my name. The first two times were enough."

F, five times - "This is ridiculous. And annoying. I no longer believe you are sincere. And now I've become uncomfortable. Please go away."

Next time you walk into a store, hotel or place of business in which you have a short transaction, keep your ears open. Count how many times they say your name. Then you be the judge. Ask yourself: Did they say it too much?

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It is a known fact that people need money, at least in the present times, and the need for money increases as the years go by. Most people try to increase their income by looking for more ventures for business but in order to really get more money, you would have to also lower your costs. If you are still starting up an office, or trying to expand an existing one, a good way to cut costs is by constructing a modular office.

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There are two sides of the unemployment issue. There is the negative side that we tend to focus on which is the loss of job, can't pay my bills, low paying jobs and welfare. There is also the positive benefits and economic stimulus.

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