Casual Articles - Business

Major Credit Cards
Credit cards have been used for the last fifty years, but there are major credit card companies that have led the way. American Express, Diners Club, Visa, and MasterCard were the initial major credit cards, going nat

ft’s customer service was easy to reach and will send a replacement as soon as it’s in stock. On the fli

Global Shop Builds Their Brand the Old Fashion Way: One Customer at a Time
Most people would have a hard time selecting the best small software company in America. But if we asked Global Shop Solutions customers to vote, they would have no trouble identifying their top pick.I recently

At a time when shopping is big as well as returning items, we find items that don’t work or live up to our expectations. Rather than just complain, do something about it. It might surprise you. I bought two items that came with a pen and the pen didn’t work on either. I wrote the company about it and the company promptly sent me replacements.

In another situation, my Microsoft mouse stopped working. Microsoft’s customer service was easy to reach and will send a replacement as soon as it’s in stock. On the fli

Outdoor Billboard Advertising Banned In NYC'S Times Square - Imagine If This Were True
What would it be like if outdoor billboard ads were banned in NYC’s Times Square? To me part of the allure of Times Square is the ads. The advertising, to me, is like artwork. Not only that, the lights and digital scre

ur expectations. Rather than just complain, do something about it. It might surprise you. I bought two items that came with a pen and the pen didn’t work on either. I wrote the company about it and the company promptly sent me replacements.

In another situation, my Microsoft mouse stopped working. Microsoft’s customer service was easy to reach and will send a replacement as soon as it’s in stock. On the fli

Brand Extension; Going from Consumer to Commercial
As more and more home pressure washers are sold at leading retailers such as Wal-Mart, Sears, Home Depot, Cosco, etc. We are seeing companies offer products in brand line extension to service this niche. Armor All is

tems that came with a pen and the pen didn’t work on either. I wrote the company about it and the company promptly sent me replacements.

In another situation, my Microsoft mouse stopped working. Microsoft’s customer service was easy to reach and will send a replacement as soon as it’s in stock. On the fli

How to Use Flyers to Expand Your Business
Do you have a new small business that is in dire need of some customers? A great way to spread the news about your business is to let people know you are out there. You can’t just sit back and assume that the customers

y promptly sent me replacements.

In another situation, my Microsoft mouse stopped working. Microsoft’s customer service was easy to reach and will send a replacement as soon as it’s in stock. On the fli

Becoming a Certified Mystery Shopper
Though not mandatory, yet certification is taken up by some Mystery Shoppers who have a deep interest in the profession and want to have an edge over thousands of other Mystery Shoppers. The Certification program is ai

ft’s customer service was easy to reach and will send a replacement as soon as it’s in stock. On the flip side, I contacted Logitech support to ask questions and it was one of the longest, most tortuous support calls.

The Dallas Morning News had an article on the topic and how to best go about product problems. The article included an interview with Tim Duffy, a consumer evangelist who says he’s not a fan of sites like Planet Feedback (planetfeedback.com).

When something breaks or doesn’t work right, he

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Business has never been better. Word of mouth finally seems to be spreading, every seat in the restaurant is full, you've even hired extra staff. So, what now?

Would you be shocked to discover there are job opportunities that provide paid training and the chance to earn a college degree while training?

When you're managing change do your people drag their feet? Do they say one thing and do another? How about being stressed out and their job performance suffers? I'm sure you see one or more of these behaviors but you don't have to ... read on and see what to do to speed up change and engage your people.

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