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  • Casual Articles - Don't Worry, Bad Service Isn't Going Out of Style

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    rting us as they never did before.

    Then, happily, you’re jolted back to reality, as

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    When you’re a customer service consultant and coach, it’s just one of the standard nightmares you have.

    Suddenly, every company in the world gets the message and they all start monitoring, measuring and managing their customer service efforts. Even the most hard-bitten street vendors and ballpark peanut hurlers become gentle lambs, nuzzling and comforting us as they never did before.

    Then, happily, you’re jolted back to reality, as

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    Suddenly, every company in the world gets the message and they all start monitoring, measuring and managing their customer service efforts. Even the most hard-bitten street vendors and ballpark peanut hurlers become gentle lambs, nuzzling and comforting us as they never did before.

    Then, happily, you’re jolted back to reality, as

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    art monitoring, measuring and managing their customer service efforts. Even the most hard-bitten street vendors and ballpark peanut hurlers become gentle lambs, nuzzling and comforting us as they never did before.

    Then, happily, you’re jolted back to reality, as

    Ethical Advertising or Not? PART 1 from a South African Perspective
    These days its extremely difficult to distinguish between ethical and unethical advertising, the line between is so fine that the interpretation of it is ultimately left up to the consumer to make the decision. The closer th
    -bitten street vendors and ballpark peanut hurlers become gentle lambs, nuzzling and comforting us as they never did before.

    Then, happily, you’re jolted back to reality, as

    Opening A Dollar Store - Don't Leave Customers Standing
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    rting us as they never did before.

    Then, happily, you’re jolted back to reality, as I was today, entering a taxi at the Las Vegas airport. I thought this ride was going to be, at worst, routine. I gave the address to the driver, which is Wynn Road. I assumed it is well known; named after Steve Wynn, whose hotels, past, present and future are sprinkled everywhere in this desert oasis.

    I also hinted to the cabbie that the place was ne

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