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Casual Articles - Customer Service Disaster: You Just Blew It For The Whole Industry!
The personal interview process is one of the most important hurdles in the IIM Group Discussion and Personal Interview process. The objective of the Interview panel is to determine whether your personality and ambitions match that of the IIM’s. Here are 3 simple steps to follow that can help in projectin
And the miles he earned were becoming meaningless because the last thing he wanted to do when he earned a vac
“So what do you do?” I’m casually asked as I pay for my meal at a local restaurant. I’ve heard this question a thousand times before and each time I’m tempted to say something simple, something easy. Sometimes I say I’m a writer. Other times I’m a business consultant. Once I even said I was a web designe
That happens a lot. But it’s not the worst scenario.
Bill, who owns his own consulting business, was never that fond of flying. Even being bumped up to first-class and being plied with liquor, lost its cache for him.
Then, September 11 came along, and flying got a lot worse. He had to arrive at the airport earlier, and this cut into his consulting time. He had to pack differently, leaving his favorite Swiss Army knife behind.
Airplanes and airports were more congested; his checked luggage was lost more often.
And the miles he earned were becoming meaningless because the last thing he wanted to do when he earned a vaca
The European Union is fining yet another American Company that it cannot compete with. Why? Because this time Microsoft has just become too efficient in its operating systems. The Computer companies of the EU will not seem to get off their rears to build a better system or better features for personal co
Bill, who owns his own consulting business, was never that fond of flying. Even being bumped up to first-class and being plied with liquor, lost its cache for him.
Then, September 11 came along, and flying got a lot worse. He had to arrive at the airport earlier, and this cut into his consulting time. He had to pack differently, leaving his favorite Swiss Army knife behind.
Airplanes and airports were more congested; his checked luggage was lost more often.
And the miles he earned were becoming meaningless because the last thing he wanted to do when he earned a vac
How many times have we run afoul of film producer Samuel Goldwyn’s famous maxim: "A verbal contract isn't worth the paper it's written on"? (I’ve certainly done it). And yet, isn’t life nicer, simpler when you don’t have to worry about creating a paper trail? Why not just trust the people you’re doin
Then, September 11 came along, and flying got a lot worse. He had to arrive at the airport earlier, and this cut into his consulting time. He had to pack differently, leaving his favorite Swiss Army knife behind.
Airplanes and airports were more congested; his checked luggage was lost more often.
And the miles he earned were becoming meaningless because the last thing he wanted to do when he earned a vac
Think about the situation where your company is receiving more phone calls than it can handle, not for one day but every day for weeks, the customers and prospects are waiting minutes of valuable time. They will loose their patience. And your company is loosing even more...You can solve a mathemat
Airplanes and airports were more congested; his checked luggage was lost more often.
And the miles he earned were becoming meaningless because the last thing he wanted to do when he earned a vac
People have for decades made jokes about New Hampshire's state motto, "Live Free or Die", making the connection between the saying and New Hampshire residents' famous - or infamous - resistance to broad-based taxes like income and sales taxes. New Hampshire has also been skewered about its reliance on so
And the miles he earned were becoming meaningless because the last thing he wanted to do when he earned a vacation was seeing more airports, hotels, and rental cars, even if they were free.
Then, it happened, the proverbial straw that broke Bill’s back.
He was told he’d have to check his only bag because it wasn’t going to fit in the overhead compartment on the plane. He disagreed, voices grew louder, and an embarrassing episode followed.
Sure enough, his flight was late, making him late to his meeting. Had he been able to carry on his bag, he would have arrived out of breath, but under the wire.
On the flight home, he vowed not only to not use that carrier again. He decided to get o
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