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Casual Articles - Gunfight at The Not-OK Corral
They say, we are bombarded with thousands of advertising messages each day. Some are in the most unlikely places; above the urinals in public toilets, painted on the inside walls of parking garages and now, on the gas pump handle!It's bad enough most of us have to pump our own gas.Long gone are the days when the smil
CSR’s and every customer-facing associate should receive de-escalation training to avoid catastrophes of
Alok Kumar is Chief of Operations for a major telecommunications company. In Kumar’s business, it takes eight to nine months of revenue to recapture the ‘acquisition costs’ of each new customer.Think about that: just to recoup the money spent on advertising, promotion, introductory discounts, new-client administratio
Fingers on triggers, eyes riveted, one of the bad guys twitches, and the next thing you hear is an Earp boy lamenting, “Oh, no!”
He realizes, at that split second, that Hell is going to break loose, and nothing can stop it.
Conflicts with customers escalate in the same way. Each party ratchets up the hostilities until a point of no return is reached, and everyone and everything around is scorched.
CSR’s and every customer-facing associate should receive de-escalation training to avoid catastrophes of t
The Reality is that envelope stuffing from home has been around for a while and with the raise of the internet this kind of opportunity is getting more exposure and for most people looking for an easy exit to earn money, is very appealing the offer of working from home just a few hours stuffing envelops very easily and maki
He realizes, at that split second, that Hell is going to break loose, and nothing can stop it.
Conflicts with customers escalate in the same way. Each party ratchets up the hostilities until a point of no return is reached, and everyone and everything around is scorched.
CSR’s and every customer-facing associate should receive de-escalation training to avoid catastrophes of
Invoice factoring companies can provide immediate, short-term funds for companies that are unable to obtain a traditional bank loan. Financing from traditional banks generally requires commercial borrowers to have two years in business and showing a profit. Banks tend to favor loans secured by tangible assets like machinery
Conflicts with customers escalate in the same way. Each party ratchets up the hostilities until a point of no return is reached, and everyone and everything around is scorched.
CSR’s and every customer-facing associate should receive de-escalation training to avoid catastrophes of
B2B (business-to-business) websites include all internet-based technical solutions which facilitate services in the establishment of new trading relationships between companies and supporting the existing relationships. It can be termed as an e-market for e-business transactions. A B2B portal primarily serves as a platform
CSR’s and every customer-facing associate should receive de-escalation training to avoid catastrophes of
We live in a cookie cutter world. In my neighborhood, the new homes have the same floor plan, the preteens all wear the “Abercrombie” uniform and the moms drive one of five acceptable SUVs. It’s no different in the business world where getting ahead involves following a prescribed set of procedures. Why is our uniquenes
CSR’s and every customer-facing associate should receive de-escalation training to avoid catastrophes of this type.
When you play back recordings of such painful encounters, there are almost always opportunities to back down, to smooth things over. Here are several tips you can use right away:
(1) Few customers fly off the handle without tipping you off, first. Listen for an elevation of their voices. If they respond this way, do not match their higher tones. Lower yours, instead. This will say you’re not rising to the bait.
(2) Ignore profanity, and whatever you do, don’t respond with: “You can’t
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