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Casual Articles - Want Customer Satisfaction? Sound Curious, Not Angry!
Instability in the Middle East and threats to geo political harmony from Iran are combining to hike up oil prices around the world. This is having an impact at all levels from big business to co
I offered another, related tip.
When you reach someone who can help you with your
If you've received poor response from your online career site submissions, it may be due to the way you registered. You can change that by using specific, pre-selected keywords. Today we're goin
A caller mentioned that she hated having to stand in line to return items to department stores. I commiserated, but I also pointed out that she shouldn’t show her emotions when she’s standing in line.
The clerks will detect her furor, and they’ll slow down their transactions, hoping she’ll go to a different register, or give up.
I offered another, related tip.
When you reach someone who can help you with your
Expand Your Business through Online Exposure There are many strategies to improve your business profits. advertising is the key to improve your business revenue. Expose your company online. The
The clerks will detect her furor, and they’ll slow down their transactions, hoping she’ll go to a different register, or give up.
I offered another, related tip.
When you reach someone who can help you with your
Our calendars are full, and our to-do lists are long. We live in a world that seems to bring more information, expectations and options to us each day and all of these things tend to accelerate
The clerks will detect her furor, and they’ll slow down their transactions, hoping she’ll go to a different register, or give up.
I offered another, related tip.
When you reach someone who can help you with your
In our climb up the corporate ladder, sooner or later, most of us encounter a bad boss. Bosses, of course, are only human and can have bad days, money problems or family crises, just like the re
I offered another, related tip.
When you reach someone who can help you with your
There are several reasons people find themselves evaluating their careers. Perhaps you lose interest or you find something that interests you more. Perhaps your company is downsizing. The first
I offered another, related tip.
When you reach someone who can help you with your problem, instead of sounding angry or displeased, it pays to manifest a different attitude.
Try curiosity.
For instance, on more than one occasion my charge card payments have arrived late, and huge penalties have been assessed. This bothers me, as it does, you.
Why can’t they get it right?
Anyway, if I come across as angry or in a condescending or haughty way, they blame me for the tardiness, insisti
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