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Casual Articles - If the Shoe Fits - The Soul of Customer Service
Online contact centers are a great boon to customers. These centers handle e-mail newsletters, website inquiries and chats just like regular contact centers. They are provided with special software that would allow contact information to be r
The classic training film is too long by today’s standards, but I had the film re-edited and made it into a series
There are establishments that undertake both printing as well as scanning. Scanning means professionally processing the pictures you have included in your layout for printing. Scanning for professional printing is done at high resolutions of
Aunt Virginia’s main concern was always the fit. She even took extra care and effort with children, allowing for proper fit as well as allowing a little room to grow. It’s the concern that I remember most.
Aunt Virginia is probably the reason why I fell in love with a classic training video, The Face in the Mirror. The star of the 1947 classic training film is James Dunn, who won an Academy Award for his role in A Tree Grows in Brooklyn.
The Face in the Mirror tells the story of Ed, a married man, who sets out to buy his wife a chair for their anniversary and a hat for himself. He runs into a friend and they stop off at a shoe store, so his friend can buy a new pair of shoes. The friend has an argument with the shoe salesman over proper shoe size and Ed and his friend leave the store without buying.
The classic training film is too long by today’s standards, but I had the film re-edited and made it into a series o
Why Get Into a Resume Business?I was stuck at my job and barely covering my monthly expenses. I was working 45+ hours per week and had no time for my family or to relax. My job was hopeless and I new I needed something to get my head a
Aunt Virginia is probably the reason why I fell in love with a classic training video, The Face in the Mirror. The star of the 1947 classic training film is James Dunn, who won an Academy Award for his role in A Tree Grows in Brooklyn.
The Face in the Mirror tells the story of Ed, a married man, who sets out to buy his wife a chair for their anniversary and a hat for himself. He runs into a friend and they stop off at a shoe store, so his friend can buy a new pair of shoes. The friend has an argument with the shoe salesman over proper shoe size and Ed and his friend leave the store without buying.
The classic training film is too long by today’s standards, but I had the film re-edited and made it into a series
Choosing the perfect plastic pens for your business promotion means considering who will use it, when, where and what you’re trying to say about your company. Of course, budget plays a role as well. From grip to clip, you want to make sure yo
The Face in the Mirror tells the story of Ed, a married man, who sets out to buy his wife a chair for their anniversary and a hat for himself. He runs into a friend and they stop off at a shoe store, so his friend can buy a new pair of shoes. The friend has an argument with the shoe salesman over proper shoe size and Ed and his friend leave the store without buying.
The classic training film is too long by today’s standards, but I had the film re-edited and made it into a series
Playing Black Jack (aka ‘21') requires that you play by the rules, or you ruin it for the other players. When the dealer has a card showing between 2 and 6, you never risk going over 21. That's the rule. More times than not, you will come
The classic training film is too long by today’s standards, but I had the film re-edited and made it into a series
Every change leader at one time or another is faced with selling training to the big guys. And what happens? The training budget, if you have one at all, is the first to be cut. Why? Because the leaders just don’t know what they don’t know. T
The classic training film is too long by today’s standards, but I had the film re-edited and made it into a series of vignettes. This one I called Ed and a Friend Don’t Buy Shoes. I don’t understand arguing with customers. You never win.
A shoe clerk helping a customer find a pair of shoes that fit and feel comfortable seems like the best illustration of customer service one can come up. Provide the best shoe and the best price with the best fit, and you should have a customer for life. Ignore the fit, and argue with the customer and you lose them for life. It seems like a simple equation.
Think of your business as a shoe store. Are your customers walking away in shoes that pinch, rub and create blisters? Or are your customers walking away in comfort down a path from which they may easily return for great customer service?
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