Tags |
|
|
Links |
|
|
Casual Articles - How to Keep Your Customers For a Quarter of a Century
Transformer is an electrical machine so as to transfer power commencing one circuit to a different by transformer attractive combination through no affecting parts. Transformer comprise of two or supplementary attached windings otherwise a single tap windy and, in most cases, Transformer a magnet, the category of the magnet cover all method of strategy intended to create, conduct, straight, exchange otherwise defend the abuser from electrical liberation.Most important produce families contained by electrical and electr
Losses through theft and fraud vary considerably by the type of operation and the efficiency of their management. To fully understand the cost lets look at the following example:Losses range, for example, from 1.5 percent of sales for a well-managed department store to about 13 percent for a loosely controlled operation. According to one estimate, dishonest employees account for over two-thirds of retail theft and shoplifting for the remainder. Even though you cannot eliminate stealing entirely, you can take steps to
A few days ago as I was reading an E-Book on effective Internet Marketing I remembered an incident that had a profound impact on my life. The incident took place shortly after I had completed my studies and left college.
One of my best friends and his wife came to visit my wife and myself at our home. At the time we had a five year old son. After chatting for a while and playing our favourite card game, UNO, my friend asked, “Why don’t we just go out for a meal?” As we all were vegetarians he suggested that we visited a South Indian Restaurant very near to the World famous Wembley Stadium in London, UK. What happened next overturned everything that I had come to believe about service organizations and Customer Service.
I telephoned the restaurant and tried to book a table. The manager told me that they were closed and would not be opening until 6:30pm. So far so good (or bad). That is where the conversation would have ended with most organizations but not this one. The manager asked me “How many are there in your party?” I replied, “Four adults and a five year old boy.” His next statement blew me away. The manager asked “How soon can you get here?” And I replied, “I can be there by three.” He then said “Come on down, we will open up for you.”
That day we (my family) were introduced to the Royal Mysur Thali, to Mango Lassi and Culfi ice cream. It was a fabulous meal with huge portions. We had the restaurant all to our selves. We felt like royalty. My friend seemed to take the service and attention in his stride. Apparently he was accustomed to this level of service from his days growing up in his homeland, Ind
A number of dramatic technological innovations have been added greatly to deal with the character of printing process. Linotype is a method of creating movable type by machine instead of by hand and was introduced in 1884 which marked a significant leap in production speed.The typewriter made the production and "look" of standardized print much more widely accessible. The process of setting type continued to go through transformations with the development of photo-mechanical composition, cathode ray tubes and laser tec
I telephoned the restaurant and tried to book a table. The manager told me that they were closed and would not be opening until 6:30pm. So far so good (or bad). That is where the conversation would have ended with most organizations but not this one. The manager asked me “How many are there in your party?” I replied, “Four adults and a five year old boy.” His next statement blew me away. The manager asked “How soon can you get here?” And I replied, “I can be there by three.” He then said “Come on down, we will open up for you.”
That day we (my family) were introduced to the Royal Mysur Thali, to Mango Lassi and Culfi ice cream. It was a fabulous meal with huge portions. We had the restaurant all to our selves. We felt like royalty. My friend seemed to take the service and attention in his stride. Apparently he was accustomed to this level of service from his days growing up in his homeland, In
So many new, college freshman find themselves in an awkward position…choosing a major. These barely 19 year-old kids are asked to make a decision about what they want to do for the rest of their lives. Naturally some squander away the time undecided while others plow through some technical field without any real understanding of what career awaits them. The fact is that only one out of five students will actually continue in the field that they chose to study in college. Most students choose a major based on the amount of mon
I telephoned the restaurant and tried to book a table. The manager told me that they were closed and would not be opening until 6:30pm. So far so good (or bad). That is where the conversation would have ended with most organizations but not this one. The manager asked me “How many are there in your party?” I replied, “Four adults and a five year old boy.” His next statement blew me away. The manager asked “How soon can you get here?” And I replied, “I can be there by three.” He then said “Come on down, we will open up for you.”
That day we (my family) were introduced to the Royal Mysur Thali, to Mango Lassi and Culfi ice cream. It was a fabulous meal with huge portions. We had the restaurant all to our selves. We felt like royalty. My friend seemed to take the service and attention in his stride. Apparently he was accustomed to this level of service from his days growing up in his homeland, In
Dynamite comes in small packages... or in small ads in the marketing realm. Our natural instincts scream that BIGGER IS BETTER! Is it really true? Sure, the small advertisement doesn’t have the luxury to of listing all of the benefits and cementing the deal. It does whet the reader’s appetite for more information and clearly directs them to the desired info. Here are 4 easy steps to make small ads work for you.1. One Product, One Target Let’s face it, you don’t have space to waste. Decide on your specific target a
That day we (my family) were introduced to the Royal Mysur Thali, to Mango Lassi and Culfi ice cream. It was a fabulous meal with huge portions. We had the restaurant all to our selves. We felt like royalty. My friend seemed to take the service and attention in his stride. Apparently he was accustomed to this level of service from his days growing up in his homeland, In
Self builds offer people the chance to obtain their dream home at a reasonably affordable price. As a result, more and more people are turning away from property development in favour of pursuing self build projects.The new trend in self builds is a direct result of rising property prices and housing supply shortages. Indeed, there has been a huge decline in commercial house building since the 1970s, which the government has tried to resolve by setting a target of 3.8 million new homes by 2021.Many people are ad
Since then whenever I felt like having a meal out, my first choice is always Woodlands. I have taken business associates, friends and potential clients there. In fact perhaps eight out of ten of my visits to a restaurant have been to Woodlands.
That incident took place a few years ago now. As a matter of fact, the five year old boy will be twenty eight years old this year and my most recent visit to Woodlands was just before Christmas. I am amazed to think that twenty three years have past since my first visit to that restaurant.
I guess this question is really a no-brainer but I will still ask it; was it worthwhile to the company that the Manager decided twenty three years ago to open the restaurant nearly four hours early for two families to come dine with them? You bet it was.
I could have waited and gone for my meal at a time when they were open and I would have been a ‘satisfied customer’ but that was not good enough for this Manager. He apparently decided that he did not want a ‘satisfied customer.’ What he wanted was a ‘DELIGHTED CUSTOMER.” Did he succeed? Well, what do you think? Eight out of ten visits over the past twenty three years certainly speaks volume.
How would you like to have your customers stay that loyal to you? You would? Ok, let’s see what that manager did. The first thing he
HTTP = HTML link (for blogs, profiles,phorums):
<a href="http://www.casualarticles.com/article/15411/casualarticles-How-to-Keep-Your-Customers-For-a-Quarter-of-a-Century.html">How to Keep Your Customers For a Quarter of a Century</a>
BB link (for phorums):
[url=http://www.casualarticles.com/article/15411/casualarticles-How-to-Keep-Your-Customers-For-a-Quarter-of-a-Century.html]How to Keep Your Customers For a Quarter of a Century[/url]
Related Articles:
Cruise Line Job Opportunities -- How to Score a Great Job With Caribbean or Carnival Cruise Lines
Feedback: Take It or Leave It ... But Get It
Bookmark it:
|