Take care of your customers, give great service, and you won't have a problem, unlike the following companies that were recently written about in blogs due to their bad customer service. How’s this for customer service horror stories:

• Don't travel British Airways unless you're referred to as Her Majesty: A blogger's sister was traveling to The United States, from India, via British Airways. British Airways required her to complete a food form on preferred food. On the flight, despite completing her food form well in advance, they had no food for her. The flight attendant suggested she share her food tray with the Indian guy beside her. I doubt Her Majesty would be asked to share her food tray.
• Don't you dare try to cancel your AOL account: Apparantly, one of the most difficult things to do is cancel your AOL account. One blogger, having heard about AOL customer service horror stories, decided to tape his telephone call when he called AOL's customer service to cancel his account. The telephone recording made its rounds on the internet and has become hugely popular. AOL doesn’t let you cancel. They go as far as being straight out rude and calling their customers’ liars. It's right there on the recording. Solution: Don't bother signing up with AOL in the first place.
• Don't put quarters into Wal-Mart gumball machines: One blogger wrote about being given a hard time when he asked a cashier to change a one dollar bill so that he could buy candy for his daughter from the gumball machines at the front of his store. He put a quarter in the machine. The machine got stuck and he couldn't retrieve his quarter. He wanted the quarter back, not for the money but for the principle. Wal-Mart's customer service asked him to complete a form before they could give him back his quarter.
• Not in stock. Would you like a rain-check?: In one blogger's opinion, whenever grocery chain, Kroger, advertises an item to be on sale they never seem to have that item in stock when she visits the store.
  Facility Maintenance Management
  The service industry is the fastest growing industry. It becomes imperative to ensure the management of such services. There are many professional management organizations that cater to quality control requirements of an industry.Consistent quality and improved productivity are their targets. They utilize the latest technology, including automated quality a
  e following companies that were recently written about in blogs due to their bad customer service. How’s this for customer service horror stories:
  • Don't travel British Airways unless you're referred to as Her Majesty: A blogger's sister was traveling to The United States, from India, via British Airways. British Airways required her to complete a food form on preferred food. On the flight, despite completing her food form well in advance, they had no food for her. The flight attendant suggested she share her food tray with the Indian guy beside her. I doubt Her Majesty would be asked to share her food tray.
  • Don't you dare try to cancel your AOL account: Apparantly, one of the most difficult things to do is cancel your AOL account. One blogger, having heard about AOL customer service horror stories, decided to tape his telephone call when he called AOL's customer service to cancel his account. The telephone recording made its rounds on the internet and has become hugely popular. AOL doesn’t let you cancel. They go as far as being straight out rude and calling their customers’ liars. It's right there on the recording. Solution: Don't bother signing up with AOL in the first place.
  • Don't put quarters into Wal-Mart gumball machines: One blogger wrote about being given a hard time when he asked a cashier to change a one dollar bill so that he could buy candy for his daughter from the gumball machines at the front of his store. He put a quarter in the machine. The machine got stuck and he couldn't retrieve his quarter. He wanted the quarter back, not for the money but for the principle. Wal-Mart's customer service asked him to complete a form before they could give him back his quarter.
  • Not in stock. Would you like a rain-check?: In one blogger's opinion, whenever grocery chain, Kroger, advertises an item to be on sale they never seem to have that item in stock when she visits the store.
    Personnel Access Poses a Continued Risk
    The Security Consultant's Perspective...Implementing Personnel Security Initiatives should be the objective of every change agent, security director, human resource director, facility manager and safety manager. Key to the assurance of who gained access to your facilities is the knowledge of having a centralized identification system that allows for verific
    ght attendant suggested she share her food tray with the Indian guy beside her. I doubt Her Majesty would be asked to share her food tray.
  • Don't you dare try to cancel your AOL account: Apparantly, one of the most difficult things to do is cancel your AOL account. One blogger, having heard about AOL customer service horror stories, decided to tape his telephone call when he called AOL's customer service to cancel his account. The telephone recording made its rounds on the internet and has become hugely popular. AOL doesn’t let you cancel. They go as far as being straight out rude and calling their customers’ liars. It's right there on the recording. Solution: Don't bother signing up with AOL in the first place.
  • Don't put quarters into Wal-Mart gumball machines: One blogger wrote about being given a hard time when he asked a cashier to change a one dollar bill so that he could buy candy for his daughter from the gumball machines at the front of his store. He put a quarter in the machine. The machine got stuck and he couldn't retrieve his quarter. He wanted the quarter back, not for the money but for the principle. Wal-Mart's customer service asked him to complete a form before they could give him back his quarter.
  • Not in stock. Would you like a rain-check?: In one blogger's opinion, whenever grocery chain, Kroger, advertises an item to be on sale they never seem to have that item in stock when she visits the store.
    Build Company Value By Buidling a Brand
    Just what is a name worth to a new company? It is really all that important? And why not use the employee suggestion box and simply give the winner a free lunch or a day off? (Hey… sometimes it works!)In fact, a lot of time and research has gone into defining the exact monetary value a good brand name delivers to the bottom line. And while some academicians
    on the internet and has become hugely popular. AOL doesn’t let you cancel. They go as far as being straight out rude and calling their customers’ liars. It's right there on the recording. Solution: Don't bother signing up with AOL in the first place.
  • Don't put quarters into Wal-Mart gumball machines: One blogger wrote about being given a hard time when he asked a cashier to change a one dollar bill so that he could buy candy for his daughter from the gumball machines at the front of his store. He put a quarter in the machine. The machine got stuck and he couldn't retrieve his quarter. He wanted the quarter back, not for the money but for the principle. Wal-Mart's customer service asked him to complete a form before they could give him back his quarter.
  • Not in stock. Would you like a rain-check?: In one blogger's opinion, whenever grocery chain, Kroger, advertises an item to be on sale they never seem to have that item in stock when she visits the store.
    Career Advice: Share Power To Get Power
    The way to get more power (a.k.a. responsibility) in your career is to hand off those tasks that others can perform as effectively as you can, so you will gain the time and energy to concentrate on the more demanding and visible tasks that will enhance your career.If you want more power take five steps as quickly as possible:1.Take a hard look at you
    of his store. He put a quarter in the machine. The machine got stuck and he couldn't retrieve his quarter. He wanted the quarter back, not for the money but for the principle. Wal-Mart's customer service asked him to complete a form before they could give him back his quarter.
  • Not in stock. Would you like a rain-check?: In one blogger's opinion, whenever grocery chain, Kroger, advertises an item to be on sale they never seem to have that item in stock when she visits the store. Readers get to read all about her dissatisfaction in her blog
  
  As you can see, bad service these days gets noticed more than it did in pre-internet and pre-blog days. A dissatisfied customer can, now, tell the world about her experiences before getting a chance to cool off. Everybody has a bad customer service horror story. Let's just hope that if you're a business owner, there no bad stories about you.