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Casual Articles - Being Available to Your Clients is Truly Appreciated
If you are a business owner then you are likely to know that business is a complicated thing. There are some businesses that are profitable and others that are not. If you are the owner of a profitable business then it is likely that you may have a large number of customers. Do your employees have time to answer questions or assistant all
Set Up a Voice Mail System for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your clien
For many corporations change management is a time of controversy and chaos and yet it need not be. Is all change management like this? No, those teams that understand change management also understand smooth transitions and they also understand the shadowing of those that are leaving and fostering of those who will be remaining in the div
Be Available.
Okay, I know you are probably thinking “Duh, you just said that” but I wanted to be sure you really got it. If you want your clients to appreciate your responsiveness, be available at your computer at various intervals during the day and have your e-mail open – ready to accept new inbound mail. Set yourself up a schedule if you have other priorities and try to check in with your e-mail once an hour. If time does not allow that, set your own goal – maybe you want to respond within 24 hours or 48 hours. State this turn around time on your website and stick to it!
Use the Technology Your PC Gave You!
We all have some e-mail client installed on our computers. If you don’t, get yourself out to the nearest office supplies store and pick yourself up an e-mail software program… Immediately! Once you have it installed, if you didn’t already have a software program like this installed, open it up and set up your mail accounts to feed into one inbox. This way, you can keep close tabs on your mail and be able to answer all inbound e-mail rather quickly. I use Outlook and Outlook Express to handle my e-mails and I just love it!
Set Up a Voice Mail System for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your clien
You would think experience, frequency of service, and the importance of repeat customers would create an expectation of quality. But you would be surprised if you thought that.Recently I met with a client for whom I have done a number of programs. We have a routine for our programs, and as always we maintained our routine. We meet at
Be Available.
Okay, I know you are probably thinking “Duh, you just said that” but I wanted to be sure you really got it. If you want your clients to appreciate your responsiveness, be available at your computer at various intervals during the day and have your e-mail open – ready to accept new inbound mail. Set yourself up a schedule if you have other priorities and try to check in with your e-mail once an hour. If time does not allow that, set your own goal – maybe you want to respond within 24 hours or 48 hours. State this turn around time on your website and stick to it!
Use the Technology Your PC Gave You!
We all have some e-mail client installed on our computers. If you don’t, get yourself out to the nearest office supplies store and pick yourself up an e-mail software program… Immediately! Once you have it installed, if you didn’t already have a software program like this installed, open it up and set up your mail accounts to feed into one inbox. This way, you can keep close tabs on your mail and be able to answer all inbound e-mail rather quickly. I use Outlook and Outlook Express to handle my e-mails and I just love it!
Set Up a Voice Mail System for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your clien
The Law of Social Proof. The Law of Authority. The Law of Contrast. Do these terms mean anything to you? They will in a moment!You won't find these laws in your country's Constitution or legal writings, but whether you realize it or not they affect your life every day. That's because these laws are being used to influence your though
Use the Technology Your PC Gave You!
We all have some e-mail client installed on our computers. If you don’t, get yourself out to the nearest office supplies store and pick yourself up an e-mail software program… Immediately! Once you have it installed, if you didn’t already have a software program like this installed, open it up and set up your mail accounts to feed into one inbox. This way, you can keep close tabs on your mail and be able to answer all inbound e-mail rather quickly. I use Outlook and Outlook Express to handle my e-mails and I just love it!
Set Up a Voice Mail System for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your clien
One of the warmest pleasures of life is to gaze at pretty colorful balloons flying in a sunny sky. If you want to translate pure pleasure into profit and make your company name soar above others, advertise with a balloon. The customer will be delighted and your company name will be engraved in his mind. Advertising balloon will be an innova
Set Up a Voice Mail System for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your clien
Businesses with employees to monitor were the largest purchaser of security cameras prior to the 9/11 attacks in New York City. Up until that time all kinds of businesses were interested in protecting themselves from employee theft of valuable items or even more valuable, sensitive information. Employees in businesses where theft of any kin
Set Up a Voice Mail System for Your Phone
If you know you aren’t going to be available by phone during regular business hours, be sure to have a voice mail system in place and make sure to use it. Return phone calls within the same time limit you gave yourself for e-mail. This way, your clients know that if they leave you a message about something they need you to do or to look into, it will be taken care of in a timely manner. Also, don’t be afraid of the phone! Too many of us, now that we are moving into this internet focused era, have quit using our phones and turned to an e-mail only place of business. Pick up that phone and chat with your clients because it makes for a great business-consumer relationship.
Keeping in touch with your clients in a timely manner will mean more repeat business and more word-of-mouth advertising for you and a happy business for your client. It is your responsibility to provide to your client what your service standards state. If you don’t have service standards in place, abide by the age old rule: “do unto others as you would do unto yourself.”
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