On Branding
Situation: Your window of advantage over your competitors closes more quickly than ever and price vs. price competition is really heating up. What can you do about it? Brand. If you think branding is just for large companies, think again - you may be overlooking the most important component of a successful business strategy. Branding is not just your logo or ta

120 Seconds To Ace The Interview
2 minutes. That’s how long it takes for an employer to decide whether they want to hire you or not. First impressions set the tone for the interview and in the vast majority of cases, once that impression is set, it is not usually turned around. So here are some important tips you can use to ensure you make a great first impression.Energy level. Show

Corporate Snack Gift Baskets
Gift baskets are available in a wide variety of products to match the tastes of different personalities. Most gift baskets are intended to be a complete package and hence, a number of recipients like to keep the baskets long after the eatables have been consumed. Corporate gift baskets may be addressed to one person or could be sent to a group or department.man was removed from the plane. Air Canada Jazz allowed him to take another flight 90 minutes later.

A passenger seated nearby, Yves Faguy, said that the man’s action didn't seem to bother anyone prior to the man being approached by the flight attendant who announced out loud the man was not a Muslim but would have to leave anyways.

The actions of the airline were a direct insult to the Muslim community, Middle-Easterners, and Jews. In her explanation of the situation, airline spokeswoman, Manon Stewart, further exasperated the situation by saying, “the crew had to act in the interest of the majority of passengers,” indicating the airline was justified in removing the praying passenger.

According to Stewart the removal was a safety issue as the crew could not verify the passenger understood the safety regulations. His removal allowed for the airlines to secure a translator to communicate the safety regulations. Others point out that airlines do not normally verify that individuals understand the safety instructions, which are typically available in illustrated form for the hearing impaired or for those that may not be proficient in the language used by flight attendants.

Organizations need to be proactive relative to providing cultural training to their employees. Culturally trained employees know how to better relate to other employees and customers based on cultural norms. Therefore they are better equipped to handle delicate situations resulting from culture-based misunderstanding.

Many businesses fail to provide cultural training because of the time and financial investment required. However current training methods allow organizations to provide excellent training at minimal cost without a major disruption in employee schedules. The total cost to an organization is much less than the loss experienced by an organization that receives cultural backlash for insensitive customer treatment.

Stewart reports that Air Canada Jazz will be adding a cultural awareness module to their flight attendant training program to enhance awareness in the future.

Once employees understand regional, religious, generational, and other cultures they are better equipped to work harmo

ying, “the crew had to act in the interest of the majority of passengers,” indicating the airline was justified in removing the praying passenger.

According to Stewart the removal was a safety issue as the crew could not verify the passenger understood the safety regulations. His removal allowed for the airlines to secure a translator to communicate the safety regulations. Others point out that airlines do not normally verify that individuals understand the safety instructions, which are typically available in illustrated form for the hearing impaired or for those that may not be proficient in the language used by flight attendants.

Organizations need to be proactive relative to providing cultural training to their employees. Culturally trained employees know how to better relate to other employees and customers based on cultural norms. Therefore they are better equipped to handle delicate situations resulting from culture-based misunderstanding.

Many businesses fail to provide cultural training because of the time and financial investment required. However current training methods allow organizations to provide excellent training at minimal cost without a major disruption in employee schedules. The total cost to an organization is much less than the loss experienced by an organization that receives cultural backlash for insensitive customer treatment.

Stewart reports that Air Canada Jazz will be adding a cultural awareness module to their flight attendant training program to enhance awareness in the future.

Once employees understand regional, religious, generational, and other cultures they are better equipped to work harmo

red or for those that may not be proficient in the language used by flight attendants.

Organizations need to be proactive relative to providing cultural training to their employees. Culturally trained employees know how to better relate to other employees and customers based on cultural norms. Therefore they are better equipped to handle delicate situations resulting from culture-based misunderstanding.

Many businesses fail to provide cultural training because of the time and financial investment required. However current training methods allow organizations to provide excellent training at minimal cost without a major disruption in employee schedules. The total cost to an organization is much less than the loss experienced by an organization that receives cultural backlash for insensitive customer treatment.

Stewart reports that Air Canada Jazz will be adding a cultural awareness module to their flight attendant training program to enhance awareness in the future.

Once employees understand regional, religious, generational, and other cultures they are better equipped to work harmo

w organizations to provide excellent training at minimal cost without a major disruption in employee schedules. The total cost to an organization is much less than the loss experienced by an organization that receives cultural backlash for insensitive customer treatment.

Stewart reports that Air Canada Jazz will be adding a cultural awareness module to their flight attendant training program to enhance awareness in the future.

Once employees understand regional, religious, generational, and other cultures they are better equipped to work harmoniously with other employees and customers making cultural training an outstanding value.

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