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  • Casual Articles - Customer Service in Auto Services is NOT Offending Women Customers

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    the facility and not a bunch of guys gawking at them. Women customers would also like to see clean bathrooms and a clean waiting area. Women customers do not like to see trash around the f
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    In the auto services industry there are generally more women customers than men. This is because men will typically do some of the auto services and preventive maintenance on their car themselves, whereas women customers will have someone else like an auto shop do the services for them.

    Even women who have men around the house will sometimes have a man take their car to the auto service shop for them. Still, even with that there are still more women customers by about 15% more.

    Needless to say customer service in the auto services industry is about pleasing your women customers and when they fill out reader service cards or customer service surveys you need to listen to what they say.

    Women customers would like to see more women at the facility and not a bunch of guys gawking at them. Women customers would also like to see clean bathrooms and a clean waiting area. Women customers do not like to see trash around the fa

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    selves, whereas women customers will have someone else like an auto shop do the services for them.

    Even women who have men around the house will sometimes have a man take their car to the auto service shop for them. Still, even with that there are still more women customers by about 15% more.

    Needless to say customer service in the auto services industry is about pleasing your women customers and when they fill out reader service cards or customer service surveys you need to listen to what they say.

    Women customers would like to see more women at the facility and not a bunch of guys gawking at them. Women customers would also like to see clean bathrooms and a clean waiting area. Women customers do not like to see trash around the f

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    he auto service shop for them. Still, even with that there are still more women customers by about 15% more.

    Needless to say customer service in the auto services industry is about pleasing your women customers and when they fill out reader service cards or customer service surveys you need to listen to what they say.

    Women customers would like to see more women at the facility and not a bunch of guys gawking at them. Women customers would also like to see clean bathrooms and a clean waiting area. Women customers do not like to see trash around the f

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    easing your women customers and when they fill out reader service cards or customer service surveys you need to listen to what they say.

    Women customers would like to see more women at the facility and not a bunch of guys gawking at them. Women customers would also like to see clean bathrooms and a clean waiting area. Women customers do not like to see trash around the f

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    the facility and not a bunch of guys gawking at them. Women customers would also like to see clean bathrooms and a clean waiting area. Women customers do not like to see trash around the facility or around the landscaping.

    Women customers do not wish to be over-sold or treated in a condescending manner. Women customers do not like greasy fingerprints on their car when you are done. Women customers would like to have some women's type magazines in the waiting area and not ones, which are two years old.

    Women customers also like to have an awards program or a discount if they are regular customers. Please trust me when I tell you that all these things are comments that I have read on our own customer surveys for our auto detailing shops. Please consider all this in 2006.

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