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Casual Articles - Lessons from the Sky
Profiling is an investigative activity in which someone searches for specific elements that characterizes a thing or a person, a social group or even an organization.Profiling is used in many different businesses. In the consultancy business you encounter profiling when a consultant is to do a job and learn (or teach) the basics about an organization. About some main characteristics and about the question: what makes this specific organization interesting and where would you - according to the profile – expect problems or best search for a solution.
Everyone's The Same
The other school of thought is to treat everyone the same. No special perks or favors for the frequent traveler--just equal treatment.
Wh
Your boss is the gatekeeper of your career. Unless you are able to manage a positive relationship with him at each step in your career you will fall short of your potential.Like it or not, never forget he is the portal through which you connect with the rest of the organization and its resources. Your boss is the one who can pass you along for promotions, or he can stop you dead in your tracks. He is the first hurdle you must get over to get more responsibility and more money. Your plans and budgets must gain his approval, says Ramon G
Manage like the airlines? And what, lose a ton of money? The analogy seems odd, but once you get past the initial shock, it should make more sense. There are two different philosophies about running airlines these days: status treatment, where the more you fly, the better you're treated; and treating everyone the same.
Let's look at the two and how you can apply it to building guest and employee loyalty.
Status Treatment
Fly more frequently--thus spending more money--and you receive additional perks. Many tangible rewards are provided: better choice of seats, more bonus miles, special lines for check-in and security, ability to upgrade, and so on. Additionally, there are the intangible perks like more favorable treatment when boarding, bending the rules to keep you happy, and being placed on the top of the standby list for an earlier flight.
Who prefers this kind of treatment? The frequent flier of course! There is a direct relationship between the production they provide--and the money they spend--and the treatment they receive. Does this system anger some folks? Yes, but they're the infrequent, non-producing fliers who spend little money with the airline.
Everyone's The Same
The other school of thought is to treat everyone the same. No special perks or favors for the frequent traveler--just equal treatment.
Who
Many of the car washes in Louisiana do hire illegal immigrants and illegal aliens. It is unfortunate if you consider the huge 200-Billion Dollar spending bill after Hurricane Katrina to see the business owners and their lack of caring for the rest of the citizens of the United States of America. They all know good and well what they are doing is illegal, as you are not allowed to even hire an illegal alien or illegal immigrant in this nation.If all the business owners stopped hiring these illegal immigrants and illegal aliens many people believe tha
Let's look at the two and how you can apply it to building guest and employee loyalty.
Status Treatment
Fly more frequently--thus spending more money--and you receive additional perks. Many tangible rewards are provided: better choice of seats, more bonus miles, special lines for check-in and security, ability to upgrade, and so on. Additionally, there are the intangible perks like more favorable treatment when boarding, bending the rules to keep you happy, and being placed on the top of the standby list for an earlier flight.
Who prefers this kind of treatment? The frequent flier of course! There is a direct relationship between the production they provide--and the money they spend--and the treatment they receive. Does this system anger some folks? Yes, but they're the infrequent, non-producing fliers who spend little money with the airline.
Everyone's The Same
The other school of thought is to treat everyone the same. No special perks or favors for the frequent traveler--just equal treatment.
Wh
Down-sized? Outsourced? Burned-out? Wizened up? That's what I said. Wizened up! Now is not the time to be depressed. Now, is the perfect time to assess your life and what you want to do with the rest of it. One easy way is to explore career options that are complementary to you. Whether you are leaving by choice or have been asked to leave, you probably have more courses of action then you think.Give yourself several, uninterrupted hours to perform this task. Find a quiet, comfortable place to sit. Have paper, at least five sheets, and pen
Who prefers this kind of treatment? The frequent flier of course! There is a direct relationship between the production they provide--and the money they spend--and the treatment they receive. Does this system anger some folks? Yes, but they're the infrequent, non-producing fliers who spend little money with the airline.
Everyone's The Same
The other school of thought is to treat everyone the same. No special perks or favors for the frequent traveler--just equal treatment.
Wh
The very goal of every graduate is to find a decent job. On the other hand, every organization knows the value behind the employment of competent and skilled employees. They know that once they have employed the right kind of employee and place them in a position that can best reflect their skills and competence is absolutely important in organizational success.However, for some businesses that have bigger sets of connections and extensions, there must be somebody or something that will serve as the mediator between the two entities. This is where t
Who prefers this kind of treatment? The frequent flier of course! There is a direct relationship between the production they provide--and the money they spend--and the treatment they receive. Does this system anger some folks? Yes, but they're the infrequent, non-producing fliers who spend little money with the airline.
Everyone's The Same
The other school of thought is to treat everyone the same. No special perks or favors for the frequent traveler--just equal treatment.
Wh
An accurate and meaningful parallel can be drawn between forklift prices and automobile prices. The variations in forklift pricing depend on several factors, such as manufacturing brand, technology, and overall reliability. Top class forklifts are expensive but they also ensure a longer operating life and overall increased durability and efficiency. The variations in prices, just like with cars, also depend on geographical positioning, dealerships, local regulations and the state of the machine.In order to compare prices you would have to see at lea
Everyone's The Same
The other school of thought is to treat everyone the same. No special perks or favors for the frequent traveler--just equal treatment.
Who prefers this treatment? Typically, it's the infrequent flier who has plenty of time to get to the airport early and get a better seat. There's no correlation between performance (that is, spending money with the airline) and benefit. The reward goes to those who arrive the earliest. Who gets angered standing in long lines and getting a crummy seat? The frequent producer--who is costly to lose.
It's true that Southwest Airlines, which is known for its service (and financial performance), treats everyone the same. But this analogy is not about the service on the planes; it's about the approach towards their performers. Airlines have plenty of cost issues forcing them to lose money.
Let's see how this applies to the restaurant business.
If you're a high-performing employee, which type of manager would you prefer? Just like the frequent flier, you'd like to work for someone who treats the top performers better. After all, you do more of the work.
Guests feel the same way. If you're a regular, you want to be rewarded for it--and if you get treated better, you keep returning. Many people go out of their way to remain loyal to a brand in return for flier miles
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