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Casual Articles - Is Anybody Listening?
Positioning is another one of those marketing jargon words that everybody throws around and is important to understand. It's also important to understand how positioning specifically applies to you
What is Electronic Check Processing? Electronic check processing means that you can convert a paper check received from a customer into an electronic transfer (sometimes call
A few examples:
- At a Residence Inn, I was standing at a side exit waiting to run to my car in the pouring rain, when a maintenance worker offered to run out and get my car.
- When I got on the elevator, a bellman greeted me by name, smartly reading my conference name badge, and asked how my stay was going.
- As reported in Fast Company magazine, the W hotels now teach their employees to pay attention. For instance, if a guest is on a cell phone complaining of a sore throat, send up some complimentary chicken soup.
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
<Today’s job market is a dog eat dog environment. You are competing against global candidates, ever younger, ever more technologically competent, ever more willing to work for less. How you ap
A few examples:
- At a Residence Inn, I was standing at a side exit waiting to run to my car in the pouring rain, when a maintenance worker offered to run out and get my car.
- When I got on the elevator, a bellman greeted me by name, smartly reading my conference name badge, and asked how my stay was going.
- As reported in Fast Company magazine, the W hotels now teach their employees to pay attention. For instance, if a guest is on a cell phone complaining of a sore throat, send up some complimentary chicken soup.
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
Step 1: Set a vision Get a clear vision of what you want. Ask yourself at the pinnacle of your career: What role do I want? How much do I want to earn? What type of organisation you want t
- When I got on the elevator, a bellman greeted me by name, smartly reading my conference name badge, and asked how my stay was going.
- As reported in Fast Company magazine, the W hotels now teach their employees to pay attention. For instance, if a guest is on a cell phone complaining of a sore throat, send up some complimentary chicken soup.
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
Once you've accepted the offer with your new employer and set the start date, obviously the next step is to let your current employer know you'll be leaving. Write a brief letter of resignation (th
The point? Deliver stealth service. The guest is wowed in all these scenarios. Listen to your guests or customers. Uncover clues and use them to ensure the guest leaves saying, “Now that’s service!” These same skills can be used for your employees --- listen to their clues to see what opportunities you have to wow them as well.
01.Sometime back this author had written an article titled “ Are your employees leaving the organizations in disgust? Apply Change Management practices”. While discussing about the various aspects
By continually raising the bar of service you provide, it makes it more difficult for your competitors to stay with you. By the time they copy what you were doing last week, you are on to something bigger and better this week. As the old saying goes, second place is the first loser. Listen to your customers and employees and be the one who makes the competition suffer!
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