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Casual Articles - Whine, Moan & Complain - Then Contribute!
If you have done any research on AIM in the past you already know that it is growing quite rapidly. Last year it grew by 500 new companies; an increase compared to the 355 new companies that joined in 2003. Along with the growing number of companies flo
2. Identify the flaw, gap or oversight you experienced.
3. Explain the consequences you have suffered: costs, anxiety, adverse impact.
4. Request specific remedial action and/or compensation.
5. Make a suggestion for impr
With the increase in the number of applicants for Secret Shopping Jobs, numerous Companies have come up to provide employment opportunities and resources to Secret Shoppers. These Companies provide information and assistance to people who want to enter
I find these stories upsetting, occasionally entertaining, but rarely are they motivating or instructive.
Here’s why:
Anyone with enough intelligence and emotion to muster a written complaint also has the ability to offer a constructive solution. If you can see what’s wrong with a situation, you must have some idea about what would set it right.
Noticing problems is half the puzzle; getting things improved is the more important part.
If you are upset with a vendor, colleague or business partner, you must have some expectations unmet, some needs ignored or some preferences overlooked.
Your view of the situation is unique and your perspective may be very useful to the other party. Clearly stated, your requests and recommendations could make a difference.
Unless you enjoy complaining for its own sake, follow these five simple steps to help everyone improve.
How to complain for action
1. State your original understanding, including the promise you heard and the standards you expected.
2. Identify the flaw, gap or oversight you experienced.
3. Explain the consequences you have suffered: costs, anxiety, adverse impact.
4. Request specific remedial action and/or compensation.
5. Make a suggestion for impro
I was recently approached by a transportation company owner, I will call her Beth. Beth and her business partner both have adult sons that they would like to take over their business someday.The partners named both sons Fleet Managers about a ye
Anyone with enough intelligence and emotion to muster a written complaint also has the ability to offer a constructive solution. If you can see what’s wrong with a situation, you must have some idea about what would set it right.
Noticing problems is half the puzzle; getting things improved is the more important part.
If you are upset with a vendor, colleague or business partner, you must have some expectations unmet, some needs ignored or some preferences overlooked.
Your view of the situation is unique and your perspective may be very useful to the other party. Clearly stated, your requests and recommendations could make a difference.
Unless you enjoy complaining for its own sake, follow these five simple steps to help everyone improve.
How to complain for action
1. State your original understanding, including the promise you heard and the standards you expected.
2. Identify the flaw, gap or oversight you experienced.
3. Explain the consequences you have suffered: costs, anxiety, adverse impact.
4. Request specific remedial action and/or compensation.
5. Make a suggestion for impr
Before you decide on hiring out someone for a translation project. Try to look from within your own pool of resources from your department or organization to see if there is anything that you can leverage. If you work for a large organization then chanc
If you are upset with a vendor, colleague or business partner, you must have some expectations unmet, some needs ignored or some preferences overlooked.
Your view of the situation is unique and your perspective may be very useful to the other party. Clearly stated, your requests and recommendations could make a difference.
Unless you enjoy complaining for its own sake, follow these five simple steps to help everyone improve.
How to complain for action
1. State your original understanding, including the promise you heard and the standards you expected.
2. Identify the flaw, gap or oversight you experienced.
3. Explain the consequences you have suffered: costs, anxiety, adverse impact.
4. Request specific remedial action and/or compensation.
5. Make a suggestion for impr
Many years ago I attended a seminar about advertising. The guest speaker was a well-known advertising copywriter from Chicago. He quoted his favorite ad. "WANTED, WATCHDOG.ONE THAT BITES."That just about sums up my feelings about advertising. I s
Unless you enjoy complaining for its own sake, follow these five simple steps to help everyone improve.
How to complain for action
1. State your original understanding, including the promise you heard and the standards you expected.
2. Identify the flaw, gap or oversight you experienced.
3. Explain the consequences you have suffered: costs, anxiety, adverse impact.
4. Request specific remedial action and/or compensation.
5. Make a suggestion for impr
A biometric time clock is a complex device requiring expert handling. It has many settings that a layman may fail to understand. Biometric time clocks are very important for all businesses these days. These timekeepers are designed to assist organizatio
2. Identify the flaw, gap or oversight you experienced.
3. Explain the consequences you have suffered: costs, anxiety, adverse impact.
4. Request specific remedial action and/or compensation.
5. Make a suggestion for improvement. Help the other party do a better job the next time.
Key Learning Point
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You have the right to complain when things do not work out as you expected. But complaining is only half the job. You also have a responsibility to contribute.
Action Steps
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The next time something goes wrong and you want to `give someone a piece of your mind', make sure that piece is constructive.
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