Casual Articles - Laundry Unlimited 'Bounces Back'

A new pair of fashion pants came back from the cleaner utterly destroyed. The cloth had bubbled and buckled and almost torn apart.

Next to the telephone number on the laundry receipt was a small note: ‘Liability may be limited to the cost of dry-cleaning.’

With concern in my voice, I called the proprietor of Laundry Unlimited. To her credit, she listened to my report and immediately replied, ‘Well, it sounds like we need to buy you another pair of pants without delay.’

Dry-cleaning cost? $7. New pants? $150.

It will take many dry-cleanings for Laundry Unlimited to earn back the money spent replacing our pants. But Linda has earned our loyalty for many years to come.

She deserves the profits she will make.

Key Learning Point
--------------------------------------------------------------------------------
When things go wrong, don't hesitate to spend money setting things right. It isn't money spent at all; it's money wisely invested.

Action Steps Managing Things and Leading People
Too many managers treat "their people" as assets with skin wrapped around them."High-performing teams and organizations balance the discipline of systems, processes, and technp>Next to the telephone number on the laundry receipt was a small note: ‘Liability may be limited to the cost of dry-cleaning.’

With concern in my voice, I called the proprietor of Laundry Unlimited. To her credit, she listened to my report and immediately replied, ‘Well, it sounds like we need to buy you another pair of pants without delay.’

Dry-cleaning cost? $7. New pants? $150.

It will take many dry-cleanings for Laundry Unlimited to earn back the money spent replacing our pants. But Linda has earned our loyalty for many years to come.

She deserves the profits she will make.

Key Learning Point
--------------------------------------------------------------------------------
When things go wrong, don't hesitate to spend money setting things right. It isn't money spent at all; it's money wisely invested.

Action Steps How To Start An Internet Business From Home
WORKING FROM HOME SUCCESSFULLY SOUNDS GREAT, BUT WHERE DO I START - AND HOW?Initially it is important to realize the pitfalls of working from home on the internet. Here are te listened to my report and immediately replied, ‘Well, it sounds like we need to buy you another pair of pants without delay.’

Dry-cleaning cost? $7. New pants? $150.

It will take many dry-cleanings for Laundry Unlimited to earn back the money spent replacing our pants. But Linda has earned our loyalty for many years to come.

She deserves the profits she will make.

Key Learning Point
--------------------------------------------------------------------------------
When things go wrong, don't hesitate to spend money setting things right. It isn't money spent at all; it's money wisely invested.

Action Steps Warning - Don't Get Scammed - Find Honest Work-at-Home Jobs
If you have tried to search for an honest work at home job and you still don't know where to look or what job to choose you are not alone, thousands of people are coming online with Unlimited to earn back the money spent replacing our pants. But Linda has earned our loyalty for many years to come.

She deserves the profits she will make.

Key Learning Point
--------------------------------------------------------------------------------
When things go wrong, don't hesitate to spend money setting things right. It isn't money spent at all; it's money wisely invested.

Action Steps What Employers Look For In Salespeople
We’ve talked a lot about how the economy is hot right now and we’re in a full employment situation, and the fact is that what employers are looking for right now in good sales people----------------------------------------------------------
When things go wrong, don't hesitate to spend money setting things right. It isn't money spent at all; it's money wisely invested.

Action Steps
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What is the `cash value' of things that break, malfunction, get lost or otherwise go awry for your customers? Are you ready to spend that amount - immediately - to set things right?

For a lifetime of customer loyalty, are you willing to invest even more?

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