Casual Articles - Business

T-Shirt Printing
Through usage of a modernized technology, many familiar logos and phrases are worn on all our backs. From visiting concerts, to visiting Hell, to making political statements, T-shirts have grazed our backs s

wrong and charged her a very reasonable price.

I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I

Truck Driving Schools: How to Make the Best Choice
Truck driving schools are plentiful throughout the United States. There are literally thousands dotted across the country, ready to assist the new driver with achieving the CDL license. What things

Technical competence alone does not make you ‘referable’, no matter how good you are.

My friend Treva recently experienced a car breakdown in Los Angeles. Her vehicle was towed to a nearby service station where the manager put her at ease with his comfortable style and obvious expertise. He promised to call her the next morning with an evaluation and an estimate.

She took the bus home. The next morning, he did not call. She called him in the afternoon. He apologized and agreed to call her back by the end of the day. But he didn’t. She reached him again the next morning. This time he promised to call back within 45 minutes. Two hours later, he still had not called.

In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.

I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I w

The Cost of Doing Business in South Africa
A recent survey by The Economist Intelligence Unit ranked South Africa as highly cost effective (10th out of 31 countries surveyed).South Africa's exchange rate makes it one of the least expensive cou

ice station where the manager put her at ease with his comfortable style and obvious expertise. He promised to call her the next morning with an evaluation and an estimate.

In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.

I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I

Want to Change Payroll Services? Here's What to Expect
Thinking about changing payroll services? Smaller payroll companies often charge substantially less than their larger, nationally recognized counterparts. The main reason for this discrepency is that the sma

e. The next morning, he did not call. She called him in the afternoon. He apologized and agreed to call her back by the end of the day. But he didn’t. She reached him again the next morning. This time he promised to call back within 45 minutes. Two hours later, he still had not called.

In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.

I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I

The Value of Virtual
While secretaries and administrative assistants have been around for years, the term “virtual assistant” is a relatively new term that has become popular along side the Internet. What is a virtual assistant?

e he promised to call back within 45 minutes. Two hours later, he still had not called.

In the end, Treva’s car was very well repaired. The manager gave her a clear explanation of what had gone wrong and charged her a very reasonable price.

I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I

Customer Service In An Instant Gratification Age
What constitutes good customer service? Is it always being there for your customers? Is it the speed with which you respond to them? Is it making sure your customers can get their questions answered quickly

wrong and charged her a very reasonable price.

I asked if she would take her car to this person in the future. She paused and replied, ‘Yes. I can trust him to take good care of my car. But I won’t refer him to anyone else. I can’t trust him to take good care of my friends or my colleagues.’

Key Learning Point
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Being technically competent is not enough to build a growing business. You may be a terrific lawyer, doctor, accountant, broker, supplier, programmer, manufacturer or car mechanic, but if you don't keep your promises in every way, you just won't be referred.

Action Steps
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Promises are the foundation of reputation. Make them, and keep them.

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Satellite radio is just the latest technology to utilize the power of the satellite. People have been using satellite TV for decades, and there are satellite phone

The historical cost principle stipulates that the price actually paid for assets and operating expenses must be brought into account in the accounting process. The price of an item is the amount asked or paid for it.

Global supply chain management has emerged as a major topic in the age of globalization and now it is sitting at the heart of the whole system. But you might be asking yourself, so what exactly is supply chain management and how can it affect my company?

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