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Casual Articles - The Positive Power of Competition
ABSOLUTELY NOT! Did you know…According to a national survey of employees who accepted a counteroffer, 75% voluntarily left their employer within six months of accepting the counteroffer because of promis
Vigorous competition may be the best thing that ever happened to customer service. It wakes people up and makes them serve you better.
Action Steps
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Welcome your competitors. They challenge
Do you have too many customers? Are you making too much money? Does everyone want to buy your products or services without even talking to you? If so, you must be miserable. Making a good living and having a
One week later I realized I had chosen a new model a bit too big for my liking. I tried to sell my (almost new) phone at a steep discount to someone else, but found no one eager to buy.
I called the telephone company to ask where people go to sell their mobile phones. The staff quickly offered to take back the (almost new) telephone and replace it with another model. I was amazed.
I was even more amazed by the service at the counter. The staff took back my (almost new) phone, batteries, charger and carrying case at full price value. They worked with me patiently for 40 minutes evaluating other phones of smaller size. Then they calculated that they still owed me $14 in the exchange. (I bought an extra battery to even things up.)
The phone company wasn’t always this way.
Then I recalled the recent arrival of a feisty competitor on the scene. To stay in business, the telephone company must keep customers happy. That means doing things differently and better than before.
Key Learning Point
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Vigorous competition may be the best thing that ever happened to customer service. It wakes people up and makes them serve you better.
Action Steps
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Welcome your competitors. They challenge
Zoning is very much a part of everyday life and business when you are new or experienced real estate investors, which includes brokers, agents, and any other professionals in the building industry who would be i
I called the telephone company to ask where people go to sell their mobile phones. The staff quickly offered to take back the (almost new) telephone and replace it with another model. I was amazed.
I was even more amazed by the service at the counter. The staff took back my (almost new) phone, batteries, charger and carrying case at full price value. They worked with me patiently for 40 minutes evaluating other phones of smaller size. Then they calculated that they still owed me $14 in the exchange. (I bought an extra battery to even things up.)
The phone company wasn’t always this way.
Then I recalled the recent arrival of a feisty competitor on the scene. To stay in business, the telephone company must keep customers happy. That means doing things differently and better than before.
Key Learning Point
--------------------------------------------------------------------------------
Vigorous competition may be the best thing that ever happened to customer service. It wakes people up and makes them serve you better.
Action Steps
--------------------------------------------------------------------------------
Welcome your competitors. They challenge
Meet the new boss -- you.If you're like most of us, you hate your boss even if they're a nice person. At heart we're still rebellious kids with "oppositional defiant disorder" who don't want any surrogate
The phone company wasn’t always this way.
Then I recalled the recent arrival of a feisty competitor on the scene. To stay in business, the telephone company must keep customers happy. That means doing things differently and better than before.
Key Learning Point
--------------------------------------------------------------------------------
Vigorous competition may be the best thing that ever happened to customer service. It wakes people up and makes them serve you better.
Action Steps
--------------------------------------------------------------------------------
Welcome your competitors. They challenge
Catalogs are direct mail items that are often used by businesses in today’s society. Before catalog printing is so well-liked. But with the emergence of internet technology, it is slowly becoming a lesser form o
Then I recalled the recent arrival of a feisty competitor on the scene. To stay in business, the telephone company must keep customers happy. That means doing things differently and better than before.
Key Learning Point
--------------------------------------------------------------------------------
Vigorous competition may be the best thing that ever happened to customer service. It wakes people up and makes them serve you better.
Action Steps
--------------------------------------------------------------------------------
Welcome your competitors. They challenge
Sewing machine shops are popular shops for people who enjoy sewing. They have various models, from low end to very expensive models. The stitching quality of a particular machine depends on the features such as
Vigorous competition may be the best thing that ever happened to customer service. It wakes people up and makes them serve you better.
Action Steps
--------------------------------------------------------------------------------
Welcome your competitors. They challenge you to upgrade and improve your service. This helps you stay alert, and keeps your customers happy.
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