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Casual Articles - Well Then, Who Do You Do It For?
No one, I repeat, no one gets to a level of fame, fortune and notoriety by themselves. Everyone needs someone to help them achieve greatness. Michael Jordan was the star, but he needed
Remember, serving customers is why you go to work. If your customers disappear, your positive future may vanish, too.
Action Steps
Listen for phrases that reveal a mindset of `I just can't be bothered.' Identify them, then eliminate them.
The best use of an interviewer’s time is spent prior to meeting the applicant. A quality prescreen of each candidate does two things: It saves the interviewer time by identifying undes
One day I called the dealer to order extra CD cartridges, wanting to pre-load them with different music. He was out of stock, but said more were coming soon.
‘Great!’, I replied, ‘Could you give me a call as soon as they come in?’
He was reluctant. ‘They’ll be coming in a few weeks. Why don’t you call us back then?’
With my travel schedule, I imagined missing the next shipment and asked again if he would call me. I reminded him that I had purchased $7,000 of equipment from his shop.
When I mentioned my address, he replied, ‘I remember you. Well, as a personal favor, I’ll try to give you a call, but we don’t usually do this for customers.’
I was stunned. If not for customers, who do they do it for?
Key Learning Point
Quick outbursts from employees often reveal the real mindset lurking behind a surface smile. Have you ever heard someone say:
`We can't do that for you. It's not our policy. I'd like to help you, but it's not my department. You have to speak to someone else.'
Remember, serving customers is why you go to work. If your customers disappear, your positive future may vanish, too.
Action Steps
Listen for phrases that reveal a mindset of `I just can't be bothered.' Identify them, then eliminate them.
<Getting sales leads is vital to every business. Every business has to have customers; and prospective clients are what they identify as sales leads. Even the teenage girl who is eyeing
He was reluctant. ‘They’ll be coming in a few weeks. Why don’t you call us back then?’
With my travel schedule, I imagined missing the next shipment and asked again if he would call me. I reminded him that I had purchased $7,000 of equipment from his shop.
When I mentioned my address, he replied, ‘I remember you. Well, as a personal favor, I’ll try to give you a call, but we don’t usually do this for customers.’
I was stunned. If not for customers, who do they do it for?
Key Learning Point
Quick outbursts from employees often reveal the real mindset lurking behind a surface smile. Have you ever heard someone say:
`We can't do that for you. It's not our policy. I'd like to help you, but it's not my department. You have to speak to someone else.'
Remember, serving customers is why you go to work. If your customers disappear, your positive future may vanish, too.
Action Steps
Listen for phrases that reveal a mindset of `I just can't be bothered.' Identify them, then eliminate them.
Are you taking advantage of all the benefits your company has to offer? Most employees are not really sure of the benefits they are entitled to or what their company offers, and many ar
When I mentioned my address, he replied, ‘I remember you. Well, as a personal favor, I’ll try to give you a call, but we don’t usually do this for customers.’
I was stunned. If not for customers, who do they do it for?
Key Learning Point
Quick outbursts from employees often reveal the real mindset lurking behind a surface smile. Have you ever heard someone say:
`We can't do that for you. It's not our policy. I'd like to help you, but it's not my department. You have to speak to someone else.'
Remember, serving customers is why you go to work. If your customers disappear, your positive future may vanish, too.
Action Steps
Listen for phrases that reveal a mindset of `I just can't be bothered.' Identify them, then eliminate them.
Although money shouldn’t be the most important factor in career decisions, it has a big impact on our lives. How much money we earn will dictate where we live, where we vacation, the l
Quick outbursts from employees often reveal the real mindset lurking behind a surface smile. Have you ever heard someone say:
`We can't do that for you. It's not our policy. I'd like to help you, but it's not my department. You have to speak to someone else.'
Remember, serving customers is why you go to work. If your customers disappear, your positive future may vanish, too.
Action Steps
Listen for phrases that reveal a mindset of `I just can't be bothered.' Identify them, then eliminate them.
9/11, 2001 has hit a whole lot of business. But the most badly hit was air industry. US airlines were virtually on the ground for most of time rather than in the sky. As old adage says.
Remember, serving customers is why you go to work. If your customers disappear, your positive future may vanish, too.
Action Steps
Listen for phrases that reveal a mindset of `I just can't be bothered.' Identify them, then eliminate them.
When you shop, keep your ears well tuned. If they don't truly want to serve you well, take your precious business somewhere else.
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