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  • Casual Articles - Disneyland Makes Real Magic

    Achieve Career Success with 5Ds?
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    forget the energy and joy Disneyland staff brought to those precious moments of human contact.

    Key Learning Point

    Business is not a cold process of swapping services, money and goods. It’s a living, thriving appreciation of the dynamic connection between us.

    <
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    We spent two days at Disneyland when my daughter, Brighten, was seven years old. I found the entire park to be a well-oiled, emotionally fulfilling enterprise.

    I was impressed by the rides, shows and dedicated staff (called ‘cast members’).

    Many cast members wear colorful pins commemorating Disneyland history and lore: Bambi’s birthday, Mickey and his friends, Piglet, Pooh, Beauty and the Beast. On arrival, Brighten was given a lanyard with four identical pins she could trade with any cast member in the park.

    Each time Brighten met someone with colorful pins she admired, that person knelt down to meet Brighten at eye-level. With a genuine smile, they said enthusiastically, ‘Would you like to trade pins with me?’ It sounded like the most exciting moment of their lives.

    At seven years old, choosing can take time, especially with so many pins to pick from. Brighten never felt rushed to make a choice. And every time a trade was made, the staff gave Brighten a big ‘Thank you!’ and a friendly smile.

    I don’t remember which pins Brighten traded. But I will never forget the energy and joy Disneyland staff brought to those precious moments of human contact.

    Key Learning Point

    Business is not a cold process of swapping services, money and goods. It’s a living, thriving appreciation of the dynamic connection between us.

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    colorful pins commemorating Disneyland history and lore: Bambi’s birthday, Mickey and his friends, Piglet, Pooh, Beauty and the Beast. On arrival, Brighten was given a lanyard with four identical pins she could trade with any cast member in the park.

    Each time Brighten met someone with colorful pins she admired, that person knelt down to meet Brighten at eye-level. With a genuine smile, they said enthusiastically, ‘Would you like to trade pins with me?’ It sounded like the most exciting moment of their lives.

    At seven years old, choosing can take time, especially with so many pins to pick from. Brighten never felt rushed to make a choice. And every time a trade was made, the staff gave Brighten a big ‘Thank you!’ and a friendly smile.

    I don’t remember which pins Brighten traded. But I will never forget the energy and joy Disneyland staff brought to those precious moments of human contact.

    Key Learning Point

    Business is not a cold process of swapping services, money and goods. It’s a living, thriving appreciation of the dynamic connection between us.

    <
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    n met someone with colorful pins she admired, that person knelt down to meet Brighten at eye-level. With a genuine smile, they said enthusiastically, ‘Would you like to trade pins with me?’ It sounded like the most exciting moment of their lives.

    At seven years old, choosing can take time, especially with so many pins to pick from. Brighten never felt rushed to make a choice. And every time a trade was made, the staff gave Brighten a big ‘Thank you!’ and a friendly smile.

    I don’t remember which pins Brighten traded. But I will never forget the energy and joy Disneyland staff brought to those precious moments of human contact.

    Key Learning Point

    Business is not a cold process of swapping services, money and goods. It’s a living, thriving appreciation of the dynamic connection between us.

    <
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    osing can take time, especially with so many pins to pick from. Brighten never felt rushed to make a choice. And every time a trade was made, the staff gave Brighten a big ‘Thank you!’ and a friendly smile.

    I don’t remember which pins Brighten traded. But I will never forget the energy and joy Disneyland staff brought to those precious moments of human contact.

    Key Learning Point

    Business is not a cold process of swapping services, money and goods. It’s a living, thriving appreciation of the dynamic connection between us.

    <
    Top 7 Secrets to Shopping for a Franchise that is Right for you
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    forget the energy and joy Disneyland staff brought to those precious moments of human contact.

    Key Learning Point

    Business is not a cold process of swapping services, money and goods. It’s a living, thriving appreciation of the dynamic connection between us.

    Action Steps

    Live today with enthusiasm, energy and joy. You are a chosen cast member in the greatest show on earth – your daily life. (And remember, the curtain is always open.) Disneyland makes real magic

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