Recent Graduates: How To Get Your Job Search Moving
For recent graduates, getting your job search moving in a positive direction can be a difficult task.Most recruiters tend to only fill jobs that require candidates that have at least several years of work experience so you might not get much help from

Unemployment: Keep Yourself Healthy
A lingering sub-clinical level of depression is common for the unemployed, especially when the time period out of work is prolonged. Worry, frustration and guilt take a toll on all of us: they sap our energy and our enthusiasm, and eventually make us sick.So there I was sitting in my underwear, waiting for my doctor with whom I had an appointment for my annual physical examination. I had arrived on time and was ushered into the examination room about ten minutes later. After my blood pressure was taken I was told to undress and wait for the doctor.

I waited for over half-an-hour and became cold sitting there almost naked so I put some clothes on, figuring that, if I had waited this long for the doctor, he could wait a minute for me while I undressed again when he arrived. Another fifteen minutes slowly went by. I realized that I could no longer be examined and make an important appointment I had scheduled so I decided to leave.

I explained to the receptionist why I was leaving. She responded with, “I’m sorry, but we have no control if the Doctor is delayed at the hospital.” I said I understood, maybe he was saving someone’s life or delivering a baby. Certainly there are many medical procedures more crucial than my physical exam. But what I can’t understand is the complete lack of communications and patient relations (or from my perspective – customer service).

If the doctor was involved in a life-saving procedure or just having coffee with his buddies, someone in the office should be tasked with the responsibility of remembering that there are patients waiting for him who should be informe

nd wait for the doctor.

I waited for over half-an-hour and became cold sitting there almost naked so I put some clothes on, figuring that, if I had waited this long for the doctor, he could wait a minute for me while I undressed again when he arrived. Another fifteen minutes slowly went by. I realized that I could no longer be examined and make an important appointment I had scheduled so I decided to leave.

I explained to the receptionist why I was leaving. She responded with, “I’m sorry, but we have no control if the Doctor is delayed at the hospital.” I said I understood, maybe he was saving someone’s life or delivering a baby. Certainly there are many medical procedures more crucial than my physical exam. But what I can’t understand is the complete lack of communications and patient relations (or from my perspective – customer service).

If the doctor was involved in a life-saving procedure or just having coffee with his buddies, someone in the office should be tasked with the responsibility of remembering that there are patients waiting for him who should be inform

nutes slowly went by. I realized that I could no longer be examined and make an important appointment I had scheduled so I decided to leave.

I explained to the receptionist why I was leaving. She responded with, “I’m sorry, but we have no control if the Doctor is delayed at the hospital.” I said I understood, maybe he was saving someone’s life or delivering a baby. Certainly there are many medical procedures more crucial than my physical exam. But what I can’t understand is the complete lack of communications and patient relations (or from my perspective – customer service).

If the doctor was involved in a life-saving procedure or just having coffee with his buddies, someone in the office should be tasked with the responsibility of remembering that there are patients waiting for him who should be inform

ed at the hospital.” I said I understood, maybe he was saving someone’s life or delivering a baby. Certainly there are many medical procedures more crucial than my physical exam. But what I can’t understand is the complete lack of communications and patient relations (or from my perspective – customer service).

If the doctor was involved in a life-saving procedure or just having coffee with his buddies, someone in the office should be tasked with the responsibility of remembering that there are patients waiting for him who should be inform

om my perspective – customer service).

If the doctor was involved in a life-saving procedure or just having coffee with his buddies, someone in the office should be tasked with the responsibility of remembering that there are patients waiting for him who should be informed of the delay rather than wondering, getting cold in their underwear, and quietly fuming.

Good customer service (or patient relations) is just the simple matter of treating people in a respectful, helpful manner. When a vendor can’t deliver the product or service when it is expected, the vendor should respect the client / patient / customer enough to announce the delay and allow them to adjust their plans, not sit fuming in their underwear. Loyalty is built on a foundation of respect. Understanding this along with a simple communications system (“The Doctor is running late at the hospital, I’ll let you know when he will be arriving”) would have defused this situation.