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Casual Articles - 58 (More) Phrases That Payses
I'm not a big fan of New Years resolutions. Sure I've made dozens of them, all with good intentions and a bit of magical thinking, believing this time the resolution will stick. Maybe a few have, but generally these wishful self-promises end up broken. And when that happens my self-esteem suffers.You see, every time you break a self-promise, your self-trust is weakened. Every time you give up on your commitments your self-confidence takes a hit. And every time you look back on broken resolutions, your self-assessment hurts, not helps, your performance future.By contrast, I am a huge fan of goals or dreams or aspirations or targeted focus. Call it what you like. Mine come in a variety of forms, anything from a life-to-do-list to aspirational dreams. But their achievement hinges on the same element - incremental action. I learned in twenty years of management the power behind small steps.One baby step, then another and another eventually leads to achievement. Most of us are unlikely to hit home-run equivalents with our work or life goals. But by incrementally nibbling at them, we can accomplish most anything, actualizing life dreams and winning at working. Like the Chinese proverb reminds us, "The man who removes a mountain begins by carrying away small stones."So, instead of New Years resolutions, I suggest you try an alternative this year. First, assess your progress. Second, align your direction.Start by writing down your accomplishments for the last twelve months, asking yourself, what's different today from a year ago. These don't have to be big or work-only achievements, but note incremental progress in any part of your life. If I can do more sit-ups this year than last, that goes on my list. If I've read thirty books, I put that down. If I have a better relationship with a client, it's there.y (on an escalator, in fact!) to discuss possibly working together. When our conversation ended he said, “Scott, I’d love to have you contribute articles to our career database. You have my word.” Wow, did that make me feel good! Plus, I got the job. Woo hoo!
43. I’m your partner in this. Known as a “Together Phrase,” this sentence reassures your colleague or staff member. It also keeps you personally accountable by verbally declaring ownership.
44. What needs to be done immediately? Creates a “first things first” attitude. You can even spice it up with an idea quota, i.e., “What three things need to be done immediately?” This phrase puts an idea, project or plans to work right away. It also models and encourages initiative.
45. You must be very proud of that. Psychologically speaking, most men have at least some insecurity of status. Use this phrase to acknowledge and recognizes his achievements.
46. That’s my favorite problem! Sales guru Jeffrey Gitomer suggests using this whenever an upset customer calls with a complaint. It diffuses their anger and forces a positive attitude to be taken by both parties.
47. Is that a fair question to ask? This follow up question helps you (a) maintain control of the conversation and (b) confirm the validity of your question. (Not that your first question sucked. It’s just nice to reinforce the fairness of it.) Also, this follow up question increases the probability of getting a honest answer. Most of the time, someone will say, “Yeah, it is,” then give you their response. However, if they say, “Actually, that isn’t a fair question because…” then, great! You now know where you suck. Never ask that question again.
48. Did I catch you at a good time? Although it sounds super salesy - especially over the phone - it does show someone that you respect her time. Use “good” time instead of “bad” time in order to force the positive.
49. This has been a good meeting. You can always end with this. Even if the meeting included arguments, problems and the like, closing on a positive note reassures someone that good things are to come.
50. See what I mean? Use this with a visual learner to elicit the best response.
51. Do you hear what I’m saying? Use this with an auditory learner to elicit the best response.
52. Do you feel me on this one? Use this with a kinesthetic learner to elicit the best response.
53. Let’s continue this conversatio
Questions in a business man's mind “How to increase business”. This is not for a single but for all the business mans. Today every person wants to increase their business and for this he/she work hard. To increase their business they also join some advertisements and do lot of the works to make it famous.Today the most useful and important point for making your business popular/famous and success is, online advertisements, because in this current era people likes to shop online. They place their orders online and also make payments through net. This is the fast and easy way for everyone.There are magazines, newspaper and many other media to advertise your business but only a few people reaches at that point. So we should go according to the latest trends and today's trend is online advertisements. Which is know to the best advertising technique now a days.This is also very efficient for people to find your business online and take a view about your business just with a single click of their mouse and place an order online. In the current market this is the latest way to attract people towards your business or shops. In Delhi this technique is very popular and people use to advertise their business online. These delhi manufacturers are the archive of business and shops in delhi.You can get all the details of any business and shop. You need to first specify the category to which your item belongs like art and craft, home and garden, recreation and sports etc. and just collect the information all about that business and shops listed their.So.. what are your waiting for. Go and select the business or shops you like to shop for.
Whether you’re a manager, customer service rep, sales professional or entrepreneur, these 58 Phrases that Payses will equip you with the approachable answers and persuasive probers that achieve communication success.
1. What did I not cover effectively enough? Say this in response to an “I’ll have to think it over” objection.
2. I probably shouldn’t be telling you this, but. It’s like a secret. Appeals to someone’s natural curious tendencies.
3. Who else has an opinion on this? At a meeting, this question engages the whole group. It allows multiple inputs and shows that you’re not playing favorites.
4. Why is that so important to you? A great probing question to uncover the true motivations behind someone’s actions.
5. I am at your service. Not just for customer service professionals any more. All business professionals are at the service of their customers. Say this to reassure your client that you’ve got their back. Remind them that they can ask anything of you. Also a great phrase to use with new members of an organization, guests at a meeting or new congregants at a church.
6. You probably already know this, but.... Assumptive language appeals to someone’s intelligence and compliments him.
7. Nobody’s ever asked me that before! Shows you don’t have all the answers, nor have you heard everything before. Pause before answering. Your sincerity and honesty will be reinforced with your response.
8. I don’t know, but I can find out. Admits that you’re not a know it all. Also commits to follow up.
9. What do you see as the pluses and minuses of moving ahead? Open-ended, makes them think about both sides of their decision.
10. I’m sorry. You lost me. Great phrase to use against a know-it-all who won’t shut up. Use it to gain clarification and keep them accountable.
11. Where do you call home? If attending an out of town conference, this is a perfect follow up after an introduction.
12. I disagree. Works well if stated confidently and followed with a two second pause. It cues the individual or group of people to immediately halt the conversation and hear you out. What’s more, it’s less argumentative, abrasive and defensive than “You’re wrong!” or “You don’t know what you’re talking about!” Lastly, it’s an effective way to show you’re listening AND thinking about what others are saying, rather that just smiling and nodding.
13. I’m not sure I understand your point, but keep going. Also known as an “acceptance phrase,” this subtle interruption doesn’t steal ownership of the conversation, yet makes the point that you’re confused.
14. What’s most important in your decision to buy (x)? Shows people how their highest values will be met by working with you.
15. Wow, you’re really upset about this. The number one way to respond to crude, rude remarks from someone who’s trying to play the “bait game.” Remember, he’s just trying to get a rise out of you. Don’t get defensive or upset. If you do, he wins. Instead, try this “you” statement to reverse the direction of the conversation. It shows that you refuse to take ownership of his problem.
16. You must be having a bad day. Another great way to respond to someone’s unnecessary criticism. Again, it evades ownership of a problem that’s NOT yours.
17. Have you ever thought about…? If you’re giving someone advice, offering a solution or suggesting a new idea, this phrase works well in place of the dreaded “should.” People don’t like to be told what they “should” do; however they do appreciate feedback. Here’s an example. Let’s say your coworker has a problem making cold calls. Instead of preaching to her, you could say: “In my experience, our customers hate to be called before lunch.” Then you would suggest, “Have you ever thought about making your calls in the afternoon?”
18. I’m working on a new idea. Appeals to someone’s curiosity. Encourages someone to get involved on the ground floor. They take ownership and get on board with you, from a simple project within your department to a large corporate initiative.
19. My job is to make you look like a hero. My friend Carol taught me this one. I once used it on a new client and she said, “Oh thank God! I’m new here.” Great line to offer to a low level, recent hire that wants to impress her boss. Reassures her insecurities about her new job.
20. Here’s the challenge. Keeps someone on point in your conversation. Makes them interested in what you have to say next.
21. What’s the story behind that? Open-ended question that usually elicits a great answer. Easy way to learn a lot about someone. Plus, everyone loves a good story.
22. Wow, I really didn’t anticipate that. World-renowned author and sales trainer Stephan Schiffman explains that this phrase levels the playing field. The next line is, “Why not?” at which point you explain why you thought otherwise. Then you ask where you went wrong. Then the prospect clarifies his objection. AWESOME!
23. What’s really bothering you? A probing inquiry that digs deeper; yet shows concern for a more pressing issue. Most often, there’s always something that’s REALLY bothering them.
24. Hang on; I want to write this down. Great in person, greater on the phone (since they can’t see you.) It’s the difference between showing and telling. This phrase lets them know you’re listening, taking notes, and encourages them to offer more detailed answers.
25. Excuse my annoying typing; I just want to get all this stuff down! Similar to the above example. Polite, humorous way to subtlety demonstrate active listening while on the phone.
26. Well actually, that’s why I’m calling. Perfect for any objection. “We’re already happy with our present supplier.” “Well actually, that’s why I’m calling.” “We don’t use copy machines in our office.” “Well actually, that’s why I’m calling.” “My boss says you’re a huge jerk and a horrible businessperson and don’t deserve to live.” “Well actually, that’s why I’m calling.”
27. Does this all make sense? Keeps someone on point, offers an opportunity for him to ask questions, interject, or tell you to continue. Don’t overuse it, however, or he will think you’re insulting his intelligence.
28. What questions have I not answered for you? Been using this one for years. Always at the end of the conversation. Usually gets the other person to suggest something I never thought of. Also shows humility that you may or may not have explained everything. Gives them a chance to chime in.
29. What’s on your mind? More emotional, open ended and specific than “What’s up?” “How’s it going?” or “How are ya?” Besides, nobody can answer this question with the word “F.I.N.E.” which is actually an acronym for “Feelings I’m Not Expressing.”
30. Talk to me. Short, direct, and to the point. Shows you’re prepared to listen. Shows that you’re personally and physically available to them. Great when used with a double handed “come here” gesture. (Try this right now, just for fun.)
31. I can tell something is bothering you. Of course, only use this when you’re SURE something is bothering her. But by explaining that you already know she’s ticked, she’s more likely to open up to you.
32. Wow, I’m surprised at you saying something like that. According to Changing Minds, a non-profit website dedicated to persuasion techniques, being surprised or shocked not just at what the other person says, but also at the person themselves, puts them into a morally lower position (and, by implication, you in a higher position).
33. What larger problems do these symptoms suggest? People with multiple concerns usually skate around the big issue. Give them a chance to show you the trees AND the forest.
34. Listen carefully to what I’m about to say. Appeals to curiosity, gets them to perk up, highlights a key point. Shows you mean business.
35. The next thing I’m going to say will surprise you. People can’t help but listen closer.
36. Did I miss anything? Another clarifying remark. Gives someone a chance to fill in the cracks. Shows you’re open to additional comments and not so close-minded to assume you covered everything.
37. I’m sorry; I’ve been talking too much! Admits that you’re aware of the way others perceive you. Puts the ball in their corner. Another great demonstrator of listening skills.
38. Enough from me, what about you? Another version of the previous example.
39. I’m done talking – your turn! Another version of the previous two examples.
40. You’re making me feel uncomfortable. When you tell someone exactly and honestly how you feel, he or she can’t possibly tell you that you’re wrong! According to an article from Syque, an online psychological knowledge bank, we often avoid the truth, either because it is uncomfortable for us or (and often even more so) because it might be uncomfortable for the other person. Face-saving social rules means that we will avoid telling the truth if we think it might hurt the other person. People may take advantage of this, asserting a truth in the hope that you will say nothing.
41. Give me a minute to think that over. Use this phrase instead of an awkward pause or vocal fillers like “Uh,” or “Hmm.” This also gives you sufficient time to collect your thoughts and answer more intelligently. Because if you fall prey to answering right away just for the sake of answering right away, you answer will probably SUCK…right away.
42. I give you my word. Amazingly, I can only recall one person ever saying this phrase to me. It was the former VP of Monster.com. A few months back we met briefly (on an escalator, in fact!) to discuss possibly working together. When our conversation ended he said, “Scott, I’d love to have you contribute articles to our career database. You have my word.” Wow, did that make me feel good! Plus, I got the job. Woo hoo!
43. I’m your partner in this. Known as a “Together Phrase,” this sentence reassures your colleague or staff member. It also keeps you personally accountable by verbally declaring ownership.
44. What needs to be done immediately? Creates a “first things first” attitude. You can even spice it up with an idea quota, i.e., “What three things need to be done immediately?” This phrase puts an idea, project or plans to work right away. It also models and encourages initiative.
45. You must be very proud of that. Psychologically speaking, most men have at least some insecurity of status. Use this phrase to acknowledge and recognizes his achievements.
46. That’s my favorite problem! Sales guru Jeffrey Gitomer suggests using this whenever an upset customer calls with a complaint. It diffuses their anger and forces a positive attitude to be taken by both parties.
47. Is that a fair question to ask? This follow up question helps you (a) maintain control of the conversation and (b) confirm the validity of your question. (Not that your first question sucked. It’s just nice to reinforce the fairness of it.) Also, this follow up question increases the probability of getting a honest answer. Most of the time, someone will say, “Yeah, it is,” then give you their response. However, if they say, “Actually, that isn’t a fair question because…” then, great! You now know where you suck. Never ask that question again.
48. Did I catch you at a good time? Although it sounds super salesy - especially over the phone - it does show someone that you respect her time. Use “good” time instead of “bad” time in order to force the positive.
49. This has been a good meeting. You can always end with this. Even if the meeting included arguments, problems and the like, closing on a positive note reassures someone that good things are to come.
50. See what I mean? Use this with a visual learner to elicit the best response.
51. Do you hear what I’m saying? Use this with an auditory learner to elicit the best response.
52. Do you feel me on this one? Use this with a kinesthetic learner to elicit the best response.
53. Let’s continue this conversation
If you have a Yellow Page ad and think it’s doing it’s job, think again. After all, when was the last time you tracked the results? In fact, before you even placed the ad, did you pass a copy around to employees, friends, relatives and total strangers to get a reaction? That’s your first problem. Then, did you set up a tracking device like a special phone number within the ad to measure the number of responses? Receiving feedback on an ad is as important as the ad itself. Without it, how do you know how well it’s working?Say you spend $500 a month and think you get about ten customers, valued at $200 each. You figure that the ad is generating $2000 a month, or a four to one rate of return. That’s pretty good, right? Well, what if I told you that in your particular heading, say plumbing, the average rate of return for your size ad is ten to one. You would be surprised and annoyed, correct? And you should be. The ad is failing to get the best return. But then again, you didn’t get a pre-printing test group or a tracking device, so how would you even know?Most business people ask their customers how they are doing? There are various survey forms or other techniques to arrange for feedback. If you have a store, it’s pretty easy. You can post a copy of the ad at the front counter and ask your customers to fill out a form explaining what they would change in exchange for 10% off their next purchase. You understand that these people will be honest with you and that ongoing dialogue can help improve the bottom line. You need specific commentary to adjust or change anything that isn’t successful. If you aren’t getting that ten to one return, what’s the issue? Is it the headline, photo, body copy, placement, or heading? Could a simple tweak here and there make all the difference? In most cases, the answer is “yes.”
Okay, so how
13. I’m not sure I understand your point, but keep going. Also known as an “acceptance phrase,” this subtle interruption doesn’t steal ownership of the conversation, yet makes the point that you’re confused.
14. What’s most important in your decision to buy (x)? Shows people how their highest values will be met by working with you.
15. Wow, you’re really upset about this. The number one way to respond to crude, rude remarks from someone who’s trying to play the “bait game.” Remember, he’s just trying to get a rise out of you. Don’t get defensive or upset. If you do, he wins. Instead, try this “you” statement to reverse the direction of the conversation. It shows that you refuse to take ownership of his problem.
16. You must be having a bad day. Another great way to respond to someone’s unnecessary criticism. Again, it evades ownership of a problem that’s NOT yours.
17. Have you ever thought about…? If you’re giving someone advice, offering a solution or suggesting a new idea, this phrase works well in place of the dreaded “should.” People don’t like to be told what they “should” do; however they do appreciate feedback. Here’s an example. Let’s say your coworker has a problem making cold calls. Instead of preaching to her, you could say: “In my experience, our customers hate to be called before lunch.” Then you would suggest, “Have you ever thought about making your calls in the afternoon?”
18. I’m working on a new idea. Appeals to someone’s curiosity. Encourages someone to get involved on the ground floor. They take ownership and get on board with you, from a simple project within your department to a large corporate initiative.
19. My job is to make you look like a hero. My friend Carol taught me this one. I once used it on a new client and she said, “Oh thank God! I’m new here.” Great line to offer to a low level, recent hire that wants to impress her boss. Reassures her insecurities about her new job.
20. Here’s the challenge. Keeps someone on point in your conversation. Makes them interested in what you have to say next.
21. What’s the story behind that? Open-ended question that usually elicits a great answer. Easy way to learn a lot about someone. Plus, everyone loves a good story.
22. Wow, I really didn’t anticipate that. World-renowned author and sales trainer Stephan Schiffman explains that this phrase levels the playing field. The next line is, “Why not?” at which point you explain why you thought otherwise. Then you ask where you went wrong. Then the prospect clarifies his objection. AWESOME!
23. What’s really bothering you? A probing inquiry that digs deeper; yet shows concern for a more pressing issue. Most often, there’s always something that’s REALLY bothering them.
24. Hang on; I want to write this down. Great in person, greater on the phone (since they can’t see you.) It’s the difference between showing and telling. This phrase lets them know you’re listening, taking notes, and encourages them to offer more detailed answers.
25. Excuse my annoying typing; I just want to get all this stuff down! Similar to the above example. Polite, humorous way to subtlety demonstrate active listening while on the phone.
26. Well actually, that’s why I’m calling. Perfect for any objection. “We’re already happy with our present supplier.” “Well actually, that’s why I’m calling.” “We don’t use copy machines in our office.” “Well actually, that’s why I’m calling.” “My boss says you’re a huge jerk and a horrible businessperson and don’t deserve to live.” “Well actually, that’s why I’m calling.”
27. Does this all make sense? Keeps someone on point, offers an opportunity for him to ask questions, interject, or tell you to continue. Don’t overuse it, however, or he will think you’re insulting his intelligence.
28. What questions have I not answered for you? Been using this one for years. Always at the end of the conversation. Usually gets the other person to suggest something I never thought of. Also shows humility that you may or may not have explained everything. Gives them a chance to chime in.
29. What’s on your mind? More emotional, open ended and specific than “What’s up?” “How’s it going?” or “How are ya?” Besides, nobody can answer this question with the word “F.I.N.E.” which is actually an acronym for “Feelings I’m Not Expressing.”
30. Talk to me. Short, direct, and to the point. Shows you’re prepared to listen. Shows that you’re personally and physically available to them. Great when used with a double handed “come here” gesture. (Try this right now, just for fun.)
31. I can tell something is bothering you. Of course, only use this when you’re SURE something is bothering her. But by explaining that you already know she’s ticked, she’s more likely to open up to you.
32. Wow, I’m surprised at you saying something like that. According to Changing Minds, a non-profit website dedicated to persuasion techniques, being surprised or shocked not just at what the other person says, but also at the person themselves, puts them into a morally lower position (and, by implication, you in a higher position).
33. What larger problems do these symptoms suggest? People with multiple concerns usually skate around the big issue. Give them a chance to show you the trees AND the forest.
34. Listen carefully to what I’m about to say. Appeals to curiosity, gets them to perk up, highlights a key point. Shows you mean business.
35. The next thing I’m going to say will surprise you. People can’t help but listen closer.
36. Did I miss anything? Another clarifying remark. Gives someone a chance to fill in the cracks. Shows you’re open to additional comments and not so close-minded to assume you covered everything.
37. I’m sorry; I’ve been talking too much! Admits that you’re aware of the way others perceive you. Puts the ball in their corner. Another great demonstrator of listening skills.
38. Enough from me, what about you? Another version of the previous example.
39. I’m done talking – your turn! Another version of the previous two examples.
40. You’re making me feel uncomfortable. When you tell someone exactly and honestly how you feel, he or she can’t possibly tell you that you’re wrong! According to an article from Syque, an online psychological knowledge bank, we often avoid the truth, either because it is uncomfortable for us or (and often even more so) because it might be uncomfortable for the other person. Face-saving social rules means that we will avoid telling the truth if we think it might hurt the other person. People may take advantage of this, asserting a truth in the hope that you will say nothing.
41. Give me a minute to think that over. Use this phrase instead of an awkward pause or vocal fillers like “Uh,” or “Hmm.” This also gives you sufficient time to collect your thoughts and answer more intelligently. Because if you fall prey to answering right away just for the sake of answering right away, you answer will probably SUCK…right away.
42. I give you my word. Amazingly, I can only recall one person ever saying this phrase to me. It was the former VP of Monster.com. A few months back we met briefly (on an escalator, in fact!) to discuss possibly working together. When our conversation ended he said, “Scott, I’d love to have you contribute articles to our career database. You have my word.” Wow, did that make me feel good! Plus, I got the job. Woo hoo!
43. I’m your partner in this. Known as a “Together Phrase,” this sentence reassures your colleague or staff member. It also keeps you personally accountable by verbally declaring ownership.
44. What needs to be done immediately? Creates a “first things first” attitude. You can even spice it up with an idea quota, i.e., “What three things need to be done immediately?” This phrase puts an idea, project or plans to work right away. It also models and encourages initiative.
45. You must be very proud of that. Psychologically speaking, most men have at least some insecurity of status. Use this phrase to acknowledge and recognizes his achievements.
46. That’s my favorite problem! Sales guru Jeffrey Gitomer suggests using this whenever an upset customer calls with a complaint. It diffuses their anger and forces a positive attitude to be taken by both parties.
47. Is that a fair question to ask? This follow up question helps you (a) maintain control of the conversation and (b) confirm the validity of your question. (Not that your first question sucked. It’s just nice to reinforce the fairness of it.) Also, this follow up question increases the probability of getting a honest answer. Most of the time, someone will say, “Yeah, it is,” then give you their response. However, if they say, “Actually, that isn’t a fair question because…” then, great! You now know where you suck. Never ask that question again.
48. Did I catch you at a good time? Although it sounds super salesy - especially over the phone - it does show someone that you respect her time. Use “good” time instead of “bad” time in order to force the positive.
49. This has been a good meeting. You can always end with this. Even if the meeting included arguments, problems and the like, closing on a positive note reassures someone that good things are to come.
50. See what I mean? Use this with a visual learner to elicit the best response.
51. Do you hear what I’m saying? Use this with an auditory learner to elicit the best response.
52. Do you feel me on this one? Use this with a kinesthetic learner to elicit the best response.
53. Let’s continue this conversatio
When it’s time to upgrade to the next level of professional operations in your company, you will want to consider options for how to apply for merchant account services. A merchant account can provide you with the status, connections, and equipment to advance into the ranks of the professional entrepreneur. You will know your business is ready for this step when you are no longer satisfied with a cash-only payment system and when you recognize the benefits of technology that can facilitate the way your customers do business with your company.How company owners apply for merchant account services can vary, but many opt to cruise the Internet and visit several sites offering a merchant account. While numerous organizations purport to be professional companies offering this valuable service, some are fly-by-night entities that cannot or will not stand by their promises of support to your company. That is why it is important to check out the claims of each merchant account provider and find one that can offer the equipment, price, and terms that will best suit your operating needs.As you browse various Websites offering merchant accounts, you will see that many of them post easy-to-follow directions or guidelines that tell you how to apply for merchant account services. In some cases, you may be able to fill out an online application. In others, you might be asked to send an email query to a certain address. Other sites may provide downloadable forms that you can print, fill out, and mail to the parent organization. There may even be the option of telephoning your application to the service company.It is usually not hard to apply for merchant account status. Completing the application often brings a responsive decision within hours or days. Then all you will need to do is work with the company to confirm your selectio
23. What’s really bothering you? A probing inquiry that digs deeper; yet shows concern for a more pressing issue. Most often, there’s always something that’s REALLY bothering them.
24. Hang on; I want to write this down. Great in person, greater on the phone (since they can’t see you.) It’s the difference between showing and telling. This phrase lets them know you’re listening, taking notes, and encourages them to offer more detailed answers.
25. Excuse my annoying typing; I just want to get all this stuff down! Similar to the above example. Polite, humorous way to subtlety demonstrate active listening while on the phone.
26. Well actually, that’s why I’m calling. Perfect for any objection. “We’re already happy with our present supplier.” “Well actually, that’s why I’m calling.” “We don’t use copy machines in our office.” “Well actually, that’s why I’m calling.” “My boss says you’re a huge jerk and a horrible businessperson and don’t deserve to live.” “Well actually, that’s why I’m calling.”
27. Does this all make sense? Keeps someone on point, offers an opportunity for him to ask questions, interject, or tell you to continue. Don’t overuse it, however, or he will think you’re insulting his intelligence.
28. What questions have I not answered for you? Been using this one for years. Always at the end of the conversation. Usually gets the other person to suggest something I never thought of. Also shows humility that you may or may not have explained everything. Gives them a chance to chime in.
29. What’s on your mind? More emotional, open ended and specific than “What’s up?” “How’s it going?” or “How are ya?” Besides, nobody can answer this question with the word “F.I.N.E.” which is actually an acronym for “Feelings I’m Not Expressing.”
30. Talk to me. Short, direct, and to the point. Shows you’re prepared to listen. Shows that you’re personally and physically available to them. Great when used with a double handed “come here” gesture. (Try this right now, just for fun.)
31. I can tell something is bothering you. Of course, only use this when you’re SURE something is bothering her. But by explaining that you already know she’s ticked, she’s more likely to open up to you.
32. Wow, I’m surprised at you saying something like that. According to Changing Minds, a non-profit website dedicated to persuasion techniques, being surprised or shocked not just at what the other person says, but also at the person themselves, puts them into a morally lower position (and, by implication, you in a higher position).
33. What larger problems do these symptoms suggest? People with multiple concerns usually skate around the big issue. Give them a chance to show you the trees AND the forest.
34. Listen carefully to what I’m about to say. Appeals to curiosity, gets them to perk up, highlights a key point. Shows you mean business.
35. The next thing I’m going to say will surprise you. People can’t help but listen closer.
36. Did I miss anything? Another clarifying remark. Gives someone a chance to fill in the cracks. Shows you’re open to additional comments and not so close-minded to assume you covered everything.
37. I’m sorry; I’ve been talking too much! Admits that you’re aware of the way others perceive you. Puts the ball in their corner. Another great demonstrator of listening skills.
38. Enough from me, what about you? Another version of the previous example.
39. I’m done talking – your turn! Another version of the previous two examples.
40. You’re making me feel uncomfortable. When you tell someone exactly and honestly how you feel, he or she can’t possibly tell you that you’re wrong! According to an article from Syque, an online psychological knowledge bank, we often avoid the truth, either because it is uncomfortable for us or (and often even more so) because it might be uncomfortable for the other person. Face-saving social rules means that we will avoid telling the truth if we think it might hurt the other person. People may take advantage of this, asserting a truth in the hope that you will say nothing.
41. Give me a minute to think that over. Use this phrase instead of an awkward pause or vocal fillers like “Uh,” or “Hmm.” This also gives you sufficient time to collect your thoughts and answer more intelligently. Because if you fall prey to answering right away just for the sake of answering right away, you answer will probably SUCK…right away.
42. I give you my word. Amazingly, I can only recall one person ever saying this phrase to me. It was the former VP of Monster.com. A few months back we met briefly (on an escalator, in fact!) to discuss possibly working together. When our conversation ended he said, “Scott, I’d love to have you contribute articles to our career database. You have my word.” Wow, did that make me feel good! Plus, I got the job. Woo hoo!
43. I’m your partner in this. Known as a “Together Phrase,” this sentence reassures your colleague or staff member. It also keeps you personally accountable by verbally declaring ownership.
44. What needs to be done immediately? Creates a “first things first” attitude. You can even spice it up with an idea quota, i.e., “What three things need to be done immediately?” This phrase puts an idea, project or plans to work right away. It also models and encourages initiative.
45. You must be very proud of that. Psychologically speaking, most men have at least some insecurity of status. Use this phrase to acknowledge and recognizes his achievements.
46. That’s my favorite problem! Sales guru Jeffrey Gitomer suggests using this whenever an upset customer calls with a complaint. It diffuses their anger and forces a positive attitude to be taken by both parties.
47. Is that a fair question to ask? This follow up question helps you (a) maintain control of the conversation and (b) confirm the validity of your question. (Not that your first question sucked. It’s just nice to reinforce the fairness of it.) Also, this follow up question increases the probability of getting a honest answer. Most of the time, someone will say, “Yeah, it is,” then give you their response. However, if they say, “Actually, that isn’t a fair question because…” then, great! You now know where you suck. Never ask that question again.
48. Did I catch you at a good time? Although it sounds super salesy - especially over the phone - it does show someone that you respect her time. Use “good” time instead of “bad” time in order to force the positive.
49. This has been a good meeting. You can always end with this. Even if the meeting included arguments, problems and the like, closing on a positive note reassures someone that good things are to come.
50. See what I mean? Use this with a visual learner to elicit the best response.
51. Do you hear what I’m saying? Use this with an auditory learner to elicit the best response.
52. Do you feel me on this one? Use this with a kinesthetic learner to elicit the best response.
53. Let’s continue this conversatio
So, you have chosen to be an entrepreneur and you have done your homework to choose the line of business in which you have your core competency. Now comes the investment part in the line up of activities. The key question is how much capital is required, how you will you raise it, and how difficult or easy it is to come up with your part of the contribution.Investing in a new, small venture will be relatively easier if you have savings that can be spared. You can infuse this partly into the venture. New grads, just out of college, with no experience and no capital will face an uphill climb.Small Business Administration and Business LoansAll loans including SBA loans are debt investments. The United States Small Business Administration guarantees various small business loans to selected entrepreneurs passing the normal business criteria. Business loans, like any other loan types, require a clean credit history and good credit score. But deciding on the type of loan that fits your needs may not be easy. Most small businesses are operated from home, so capital equipment or real estate lease or purchases are not needed and thus do not require investment.There are loans specific to different investments such as equipment purchase, inventory build-up, real estate property purchase or construction etc. Real estate and equipment loans provide longer terms than working capital and inventory loans/credits.Working capital loans are mostly disbursed in the form of a line of credit which accumulates interest only for the amount and the time of which it is drawn.Working capital requirement arises when you have your business up and running. But making arrangements from the beginning, when the projected amount due for a six-month period exceeds your projected receivables is safer.Loans and credit from
32. Wow, I’m surprised at you saying something like that. According to Changing Minds, a non-profit website dedicated to persuasion techniques, being surprised or shocked not just at what the other person says, but also at the person themselves, puts them into a morally lower position (and, by implication, you in a higher position).
33. What larger problems do these symptoms suggest? People with multiple concerns usually skate around the big issue. Give them a chance to show you the trees AND the forest.
34. Listen carefully to what I’m about to say. Appeals to curiosity, gets them to perk up, highlights a key point. Shows you mean business.
35. The next thing I’m going to say will surprise you. People can’t help but listen closer.
36. Did I miss anything? Another clarifying remark. Gives someone a chance to fill in the cracks. Shows you’re open to additional comments and not so close-minded to assume you covered everything.
37. I’m sorry; I’ve been talking too much! Admits that you’re aware of the way others perceive you. Puts the ball in their corner. Another great demonstrator of listening skills.
38. Enough from me, what about you? Another version of the previous example.
39. I’m done talking – your turn! Another version of the previous two examples.
40. You’re making me feel uncomfortable. When you tell someone exactly and honestly how you feel, he or she can’t possibly tell you that you’re wrong! According to an article from Syque, an online psychological knowledge bank, we often avoid the truth, either because it is uncomfortable for us or (and often even more so) because it might be uncomfortable for the other person. Face-saving social rules means that we will avoid telling the truth if we think it might hurt the other person. People may take advantage of this, asserting a truth in the hope that you will say nothing.
41. Give me a minute to think that over. Use this phrase instead of an awkward pause or vocal fillers like “Uh,” or “Hmm.” This also gives you sufficient time to collect your thoughts and answer more intelligently. Because if you fall prey to answering right away just for the sake of answering right away, you answer will probably SUCK…right away.
42. I give you my word. Amazingly, I can only recall one person ever saying this phrase to me. It was the former VP of Monster.com. A few months back we met briefly (on an escalator, in fact!) to discuss possibly working together. When our conversation ended he said, “Scott, I’d love to have you contribute articles to our career database. You have my word.” Wow, did that make me feel good! Plus, I got the job. Woo hoo!
43. I’m your partner in this. Known as a “Together Phrase,” this sentence reassures your colleague or staff member. It also keeps you personally accountable by verbally declaring ownership.
44. What needs to be done immediately? Creates a “first things first” attitude. You can even spice it up with an idea quota, i.e., “What three things need to be done immediately?” This phrase puts an idea, project or plans to work right away. It also models and encourages initiative.
45. You must be very proud of that. Psychologically speaking, most men have at least some insecurity of status. Use this phrase to acknowledge and recognizes his achievements.
46. That’s my favorite problem! Sales guru Jeffrey Gitomer suggests using this whenever an upset customer calls with a complaint. It diffuses their anger and forces a positive attitude to be taken by both parties.
47. Is that a fair question to ask? This follow up question helps you (a) maintain control of the conversation and (b) confirm the validity of your question. (Not that your first question sucked. It’s just nice to reinforce the fairness of it.) Also, this follow up question increases the probability of getting a honest answer. Most of the time, someone will say, “Yeah, it is,” then give you their response. However, if they say, “Actually, that isn’t a fair question because…” then, great! You now know where you suck. Never ask that question again.
48. Did I catch you at a good time? Although it sounds super salesy - especially over the phone - it does show someone that you respect her time. Use “good” time instead of “bad” time in order to force the positive.
49. This has been a good meeting. You can always end with this. Even if the meeting included arguments, problems and the like, closing on a positive note reassures someone that good things are to come.
50. See what I mean? Use this with a visual learner to elicit the best response.
51. Do you hear what I’m saying? Use this with an auditory learner to elicit the best response.
52. Do you feel me on this one? Use this with a kinesthetic learner to elicit the best response.
53. Let’s continue this conversatio
There are many technical sales recruitment agencies that help in the sector of providing jobs to the jobless and employees to employers. They are known to be very good and personalized in their services. These recruitment agencies are spread all over due to a very high demand of jobs. They have many base line jobs in different fields and their main motto is putting the right people in the right job. There are agencies that can be trusted. They get reviews for their services from various people including students who have been benefited by the services offered.There are students and people from different sectors of work who face a lot of failure when they approach companies and offices themselves, but there is great help from recruitment agencies who take responsibility in putting the individuals at the right place. The agencies take care of further guidance and counseling for getting jobs, they assist in giving their time sitting with the individual and helping them with the various jobs availability.They have a very good rapport with reputed industries, and HR departments. This rapport helps them to place individuals who walk into their office. Hence, there are varieties of options available with them for every one who needs their help. Along with it, there are other recruitment services that are provided like registration and selection; job offer management, interview management, paper checks and vacancy promotion. There is also more of in depth analysis that includes onsite services, candidate profiling, competency based interviewing, reference checks and skills testing.There are some disadvantages along with the advantages, there are some people who have certain expectations, and those expectations are not met because of qualification, experience, or other points of effect, which can be a hindrance for recruit
43. I’m your partner in this. Known as a “Together Phrase,” this sentence reassures your colleague or staff member. It also keeps you personally accountable by verbally declaring ownership.
44. What needs to be done immediately? Creates a “first things first” attitude. You can even spice it up with an idea quota, i.e., “What three things need to be done immediately?” This phrase puts an idea, project or plans to work right away. It also models and encourages initiative.
45. You must be very proud of that. Psychologically speaking, most men have at least some insecurity of status. Use this phrase to acknowledge and recognizes his achievements.
46. That’s my favorite problem! Sales guru Jeffrey Gitomer suggests using this whenever an upset customer calls with a complaint. It diffuses their anger and forces a positive attitude to be taken by both parties.
47. Is that a fair question to ask? This follow up question helps you (a) maintain control of the conversation and (b) confirm the validity of your question. (Not that your first question sucked. It’s just nice to reinforce the fairness of it.) Also, this follow up question increases the probability of getting a honest answer. Most of the time, someone will say, “Yeah, it is,” then give you their response. However, if they say, “Actually, that isn’t a fair question because…” then, great! You now know where you suck. Never ask that question again.
48. Did I catch you at a good time? Although it sounds super salesy - especially over the phone - it does show someone that you respect her time. Use “good” time instead of “bad” time in order to force the positive.
49. This has been a good meeting. You can always end with this. Even if the meeting included arguments, problems and the like, closing on a positive note reassures someone that good things are to come.
50. See what I mean? Use this with a visual learner to elicit the best response.
51. Do you hear what I’m saying? Use this with an auditory learner to elicit the best response.
52. Do you feel me on this one? Use this with a kinesthetic learner to elicit the best response.
53. Let’s continue this conversation. The key word here is “conversation.” This indicates your desire to create and maintain a mutually valuable relationship in which ideas can be freely exchanged. It’s almost like putting a verbal bookmark on your interaction. Great for networking events when you meet someone you’d like to talk to in more detail without monopolizing her time. Also great for singles looking to extend an initial encounter into something more.
54. You were right. Psychologist and best selling author David Lieberman believes this sentence will guarantee you a call back. First of all, it appeals to the person’s ego. Everybody loves to be right! Secondly, it shows that you’re human. You’re willing to admit when someone else is right. Lastly, if someone isn’t sure what it is you’re referring to, they’ll call back just to clarify!
55. What’s the next step? Not only a great closer, but also a way to motivate someone. Even if you actually know what the next step is, this phrase will encourage someone to verbally commit to taking action.
56. I appreciate you. My friend John Milton Fogg, best selling author and MLM guru uses this line in every email, every conversation and every letter. I LOVE it. It’s amazing how different (and more powerful) that phrase is when compared to “I appreciate that.” Think about it: I appreciate THAT, or I appreciate YOU. Nice one, John.
57. I’d be happy to. When I worked for Ritz Carlton, I was trained to say this as a response to every request. Not “more than happy to,” and not “no problem,” but “I’d be happy to.” It’s such a simple addition to mundane phrase, but WOW, does it sound ten times better!
58. You've got my attention. Immediate indicator that you’re listening. Also compliments the other person’s ability to captivate you.
LET ME ASK YA THIS…
What are your best phrases that payses?
LET ME SUGGEST THIS…
Email me with your three best examples, and I’ll quote you in an upcoming article!
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