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    New Year's Sales & Marketing Resolutions
    Happy New Year! It's a great time to dust off your playbook and think about what your strategic plans are in sales and marketing for the coming year. A good way to start is to start by taking your management team through a series of new year's resolutions. What are your new year's resolutions for sales and marketing? Are you going to boost your lead generation? Are you going to invest more heavily in telesales to reduce your sales cycle? Are you going to commit yourself to double digit sales growth for your company? Are you going to finally invest
    the specials, we had to ask twice. Then of course he became a little shall we say irritated, and raced through the specials again! By that time he had lost us and with a curt “I’ll be back later to take your order” ran away. 100 point deduction!

    We then received some bread and butter for snacking and talking. Not brought out by the waiter though. Stil

    Fifteen Advertising and Promotional Ideas
    Every successful company uses some sort of promotion to influence certain audiences, usually customers or prospects, by informing or persuading them. Reasons for promoting a business include: increasing visibility; adding credibility to you or your company; enhancing or improving your image and bringing in new business. The following cost-effective, easy-to-execute ideas have the power to increase sales in a way that conventional advertising cannot. The key is to find the methods that are appropriate for your business, marketplace and profe
    I had traveled last week and wanted to share one of my experiences with you. I had completed a series of seminars on Business Writing and finished in Oakland, Ca. That happens to be near where my brother lives and I took the opportunity to visit him over the weekend.

    We went to dinner on Saturday evening at a restaurant that was right down the street from his house. Here is where the story becomes about Customer Service. Since it was very near his house, my brother is a regular. You can always tell you are a regular if the owner greets you by name and gives you a hug.

    We signed on the waiting list, (it was very busy) and proceeded to ogle the other patrons dishes. I do believe this is the purest form of torture, being able to see, smell and anticipate the enjoyment of a good meal, and not being able to join in the fun and taste, even though it is a mere 3 feet away.

    After we had waited a few minutes the owner came back by and asked if we would like a glass of wine. Excellent suggestion! Of course we had a little vino to while away the time and whet our appetite for things to come. 100 points to the owner!

    A table came open and we were seated near the front window. It was a nice table and was just right for out little group. 100 points to the hostess!

    What happened next started subtracting points from the experience. The waiter showed up was obviously rushed and spoke so rapidly through the specials, we had to ask twice. Then of course he became a little shall we say irritated, and raced through the specials again! By that time he had lost us and with a curt “I’ll be back later to take your order” ran away. 100 point deduction!

    We then received some bread and butter for snacking and talking. Not brought out by the waiter though. Stil

    Extra Profits At Your Craft Show Booth
    I would say the best way to do this is to have a few extras in your craft show booth that aren't full crafts. What do I mean by this? Well, below are a couple of ideas that you can use to improve the overall bottom line in your craft show booth:Pieces for your craft – You make and sell your craft and it might be a popular craft at that. This means that there could be others out there that take part in your craft as well. For example: if you had a booth that had crocheted items, why not have a few needles, some yarn samples and maybe a few other odd
    rom his house. Here is where the story becomes about Customer Service. Since it was very near his house, my brother is a regular. You can always tell you are a regular if the owner greets you by name and gives you a hug.

    We signed on the waiting list, (it was very busy) and proceeded to ogle the other patrons dishes. I do believe this is the purest form of torture, being able to see, smell and anticipate the enjoyment of a good meal, and not being able to join in the fun and taste, even though it is a mere 3 feet away.

    After we had waited a few minutes the owner came back by and asked if we would like a glass of wine. Excellent suggestion! Of course we had a little vino to while away the time and whet our appetite for things to come. 100 points to the owner!

    A table came open and we were seated near the front window. It was a nice table and was just right for out little group. 100 points to the hostess!

    What happened next started subtracting points from the experience. The waiter showed up was obviously rushed and spoke so rapidly through the specials, we had to ask twice. Then of course he became a little shall we say irritated, and raced through the specials again! By that time he had lost us and with a curt “I’ll be back later to take your order” ran away. 100 point deduction!

    We then received some bread and butter for snacking and talking. Not brought out by the waiter though. Stil

    Need Temporary Office Space... But Don't Have A Big Budget?
    Here is a quick tip for securing temporary office space without spending a bundle of money or getting involved in a lot of hassles. Just remember these three words: 'shared office space'. Savvy business people recognize that the words 'shared office space' does not mean actually sharing space with another company. They refer to a type of permanent or temporary office space that can be quickly and easily obtained for any length of time. For example, let us say you need to set up temporary office space somewhere. It can be either in your
    rm of torture, being able to see, smell and anticipate the enjoyment of a good meal, and not being able to join in the fun and taste, even though it is a mere 3 feet away.

    After we had waited a few minutes the owner came back by and asked if we would like a glass of wine. Excellent suggestion! Of course we had a little vino to while away the time and whet our appetite for things to come. 100 points to the owner!

    A table came open and we were seated near the front window. It was a nice table and was just right for out little group. 100 points to the hostess!

    What happened next started subtracting points from the experience. The waiter showed up was obviously rushed and spoke so rapidly through the specials, we had to ask twice. Then of course he became a little shall we say irritated, and raced through the specials again! By that time he had lost us and with a curt “I’ll be back later to take your order” ran away. 100 point deduction!

    We then received some bread and butter for snacking and talking. Not brought out by the waiter though. Stil

    Buzz Marketing: Marketing To Non-Marketable Customer
    Buzz marketing, also known as ‘word-of-mouth marketing’, ‘guerilla marketing’ or ‘stealth marketing’ is an art of human kind to involve the trendsetters in any community to carry the brand’s message, thus creating an interest in, and a demand for, the brand with no overt advertising.Nirmalya Kumar, professor of marketing, director of center for marketing and co-director of A.V. Birla India at London Business School.When Dietrich Mateschitz formulated the drink “Red Bull” in 1987 for Australian market, bars initially refused to stock it, seei
    het our appetite for things to come. 100 points to the owner!

    A table came open and we were seated near the front window. It was a nice table and was just right for out little group. 100 points to the hostess!

    What happened next started subtracting points from the experience. The waiter showed up was obviously rushed and spoke so rapidly through the specials, we had to ask twice. Then of course he became a little shall we say irritated, and raced through the specials again! By that time he had lost us and with a curt “I’ll be back later to take your order” ran away. 100 point deduction!

    We then received some bread and butter for snacking and talking. Not brought out by the waiter though. Stil

    Lease Versus Own
    The foundation for success…A common challenge for all businesses is how to pay for the equipment needed to perform their services. Even among experts and professionals, opinions will often vary. The one thing you must recognize is that each business is unique and there are no standards that work for everyone. Only you know what your capital reserves are and what type of reserves your business will require from month-to-month. While some businesses are more sophisticated than others, only you have access to the full spectrum of your financial po
    the specials, we had to ask twice. Then of course he became a little shall we say irritated, and raced through the specials again! By that time he had lost us and with a curt “I’ll be back later to take your order” ran away. 100 point deduction!

    We then received some bread and butter for snacking and talking. Not brought out by the waiter though. Still the bread was fresh; the service had been quick, so add 100 points!

    Mr. Speedmenureciter returned. And even more, shall we say, agitated.

    The true test of Customer Service Professionals is when the tent is falling down on the circus, the animals are escaping and you’ve run out of popcorn, is to never let your guests know this is happening! It’s not for them to experience! Your job is to keep the guests from knowing anything about how your circus runs!

    The support staff around you is your biggest asset! Ask them for help! If you have been a true team player and Professional, they will gladly pitch in! This falls in the category of “building bridges” with your fellow employees and staff.

    100 point deduction for Mr. Speedmenureciter’s lack of effort to keep the restaurant patrons, just patrons.

    The meal was excellent! And we had a visit from several support staff, not the waiter. Water and more bread appeared as if by magic. The plates arrived hot, the meal was extremely tasty! I had a Stroganoff fettucini. Fabulous! 100 points to the chef!

    We did have one more encounter with speedwaiter. He brought the check with nary a Thank You and disappeared. Please remember this is a “local restaurant” and my brother had been in many times. He was used to a certain level of service.

    He did not tip the waiter very much, if anything at all. In addition, when you dine here, they give you a

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